Table 22. Diagnostic error messages (continued)
Error messages
Description
SEEK ERROR
The operating system cannot find a specific track on the hard
drive.
SHUTDOWN FAILURE
A chip on the system board may be malfunctioning. Run
the
System Set
tests in
Dell Diagnostics
. If the message
reappears,
Contact Dell
.
TIME-OF-DAY CLOCK LOST POWER
System configuration settings are corrupted. Connect your
computer to an electrical outlet to charge the battery. If
the problem persists, try to restore the data by entering the
System Setup program, then immediately exit the program. If
the message reappears,
Contact Dell
.
TIME-OF-DAY CLOCK STOPPED
The reserve battery that supports the system configuration
settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists,
Contact Dell
.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYSTEM
SETUP PROGRAM
The time or date stored in the system setup program does
not match the system clock. Correct the settings for the
Date
and Time
options.
TIMER CHIP COUNTER 2 FAILED
A chip on the system board may be malfunctioning. Run the
System Set
tests in
Dell Diagnostics
.
UNEXPECTED INTERRUPT IN PROTECTED MODE
The keyboard controller may be malfunctioning, or a memory
module may be loose. Run the
System Memory
tests and the
Keyboard Controller
test in
Dell Diagnostics
or
Contact
Dell
.
X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT
READY
Insert a disk into the drive and try again.
Real-Time Clock (RTC Reset)
The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell Inspiron, systems from No
POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has been retired on these models.
Start the RTC reset with the system powered off and connected to AC power. Press and hold the power button for thirty (30)
seconds. The system RTC Reset occurs after you release the power button.
Updating the BIOS in Windows
Steps
.
2. Click
Product support
. In the
Search support
box, enter the Service Tag of your computer, and then click
Search
.
NOTE:
If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You
can also use the product ID or manually browse for your computer model.
3. Click
Drivers & Downloads
. Expand
Find drivers
.
4. Select the operating system installed on your computer.
5. In the
Category
drop-down list, select
BIOS
.
6. Select the latest version of BIOS, and click
Download
to download the BIOS file for your computer.
7. After the download is complete, browse the folder where you saved the BIOS update file.
8. Double-click the BIOS update file icon and follow the on-screen instructions.
For more information, see knowledge base article
.
70
Troubleshooting
Summary of Contents for Vostro 5890
Page 1: ...Vostro 5890 Service Manual Regulatory Model D28M Regulatory Type D28M004 August 2021 Rev A01 ...
Page 36: ...36 Disassembly and reassembly ...
Page 44: ...44 Disassembly and reassembly ...
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Page 48: ...48 Disassembly and reassembly ...
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