40
Troubleshooting Problems With Your TV
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.dell.com | support.dell.com
FILE LOCATION:
C:\Documents and Settings\solinak\Ƈ¦±\OM update\ch5e.fm
DELL CONFIDENTIAL – PRELIMINARY 10/8/04 – FOR PROOF ONLY
PIP/POP/PBP not working
1
Ensure the settings in the OSD are properly set. Press Menu to
enter the OSD, and select PIP/POP/PBP.
2
Swap the video and audio source.
No video
NOTE:
If you see a self-test, it means there is a problem with your
video card or you are using the wrong input source.
1
Ensure the TV display is turned on.
2
Verify that all the cables are properly connected to the TV
display, including the power cable.
3
Check to see if there is a blue or amber light on the lower, right-
hand corner of the TV display. A blue light indicates the TV
display is on. An amber light, means the TV display is in power
save mode.
4
Ensure proper source is selected. See "Input Select" on page 26
for more information.
5
Reconnect the computer.
6
Connect another device that you know is working properly.
7
Reset the original factory defaults. Press Menu on the remote
control, select Setup, and then select Factory Reset.
Problem
Possible Solution
DZ101_eUM.book Page 40 Friday, October 8, 2004 2:25 PM