Dell XPS 8900, Service Manual

Page 1: ...XPS 8900 Service Manual Computer Model XPS 8900 Regulatory Model D14M Regulatory Type D14M002 ...

Page 2: ...problem WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their res...

Page 3: ...verview 15 Inside view of your computer 15 System board components 16 Removing the computer cover 18 Procedure 18 Replacing the computer cover 19 Procedure 19 Post requisites 19 Removing the memory modules 20 Prerequisites 20 Procedure 20 Replacing the memory modules 22 Procedure 22 Post requisites 23 Removing the chassis fan 24 Prerequisites 24 Procedure 24 3 ...

Page 4: ...uisites 29 Removing the graphics card bracket optional 30 Prerequisites 30 Procedure 30 Replacing the graphics card bracket optional 32 Procedure 32 Post requisites 32 Removing the graphics card optional 33 Prerequisites 33 Procedure 33 Replacing the graphics card optional 35 Procedure 35 Post requisites 35 Removing the wireless card 36 Prerequisites 36 Procedure 36 4 ...

Page 5: ...edure 41 Post requisites 42 Removing the solid state drive board 43 Prerequisites 43 Procedure 43 Replacing the solid state drive board 45 Procedure 45 Post requisites 46 Removing the primary hard drive 47 Prerequisites 47 Procedure 47 Replacing the primary hard drive 49 Procedure 49 Post requisites 49 Removing the hard drive cage 50 Prerequisites 50 Procedure 50 5 ...

Page 6: ...ive optional 55 Procedure 55 Post requisites 55 Installing the tertiary hard drive optional 56 Prerequisites 56 Procedure 56 Replacing the tertiary hard drive 60 Procedure 60 Post requisites 60 Removing the optical drive 61 Prerequisites 61 Procedure 61 Replacing the optical drive 63 Procedure 63 Post requisites 63 Removing the top cover 64 Prerequisites 64 Procedure 64 6 ...

Page 7: ...dure 70 Post requisites 70 Removing the media card reader 71 Prerequisites 71 Procedure 71 Replacing the media card reader 73 Procedure 73 Post requisites 73 Removing the top I O panel 74 Prerequisites 74 Procedure 74 Replacing the top I O panel 76 Procedure 76 Post requisites 76 Removing the front USB panel 77 Prerequisites 77 Procedure 77 7 ...

Page 8: ...ure 83 Post requisites 83 Removing the processor fan and heat sink assembly 84 Prerequisites 84 Procedure 84 Replacing the processor fan and heat sink assembly 86 Procedure 86 Post requisites 86 Removing the processor 87 Prerequisites 87 Procedure 87 Replacing the processor 89 Procedure 89 Post requisites 90 Removing the coin cell battery 91 Prerequisites 91 Procedure 91 8 ...

Page 9: ...tem board 97 Prerequisites 97 Procedure 97 Replacing the system board 99 Procedure 99 Post requisites 99 Entering the Service Tag in the BIOS setup program 100 BIOS setup program 101 Overview 101 Entering BIOS setup program 101 Clearing forgotten passwords 101 Prerequisites 102 Procedure 102 Post requisites 102 Clearing CMOS settings 103 Prerequisites 103 Procedure 103 Post requisites 104 Flashing...

Page 10: ...Getting help and contacting Dell 106 Self help resources 106 Contacting Dell 107 10 ...

Page 11: ...umentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your c...

Page 12: ...ll is not covered by your warranty See the safety instructions that shipped with the product or at www dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm i...

Page 13: ... Flat head screwdriver Plastic scribe 13 ...

Page 14: ...sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 14 ...

Page 15: ...computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Inside view of your computer 1 power supply 2 optical drive 3 front bezel 4 primary hard drive 5 secondary hard drive 6 graphics card 7 card retention bracket 15 ...

Page 16: ...lot DIMM3 6 memory module slot DIMM1 7 memory module slot DIMM4 8 memory module slot DIMM2 9 power button connector F_PANEL1 10 SATA 6 Gbps drive connector SATA 1 11 main power connector ATX_SYS_2 12 SATA 6 Gbps drive connector SATA 2 13 Front2 USB connector F_USB4 14 Front USB connector F_USB3 15 Front USB connector F_USB2 16 solid state drive slot 16 ...

Page 17: ...nector SATA 3 20 password reset jumper PSWD 21 front panel audio connector F_AUDIOINT_SPKR 22 CMOS reset jumper CMCLR 23 PCI Express x16 card slot SLOT4 24 PCI Express x1 card slot SLOT3 25 PCI Express x16 card slot SLOT1 26 wireless card slot M 2_SLOT1 27 battery socket BATTERY 28 processor socket 17 ...

Page 18: ...de your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Lay the computer on its side with the computer cover facing up 2 Remove the thumbscrew that secures the computer cover to the chassis using a screw driver if necessary 3 Release the computer cover by sliding it away from the front of the computer 4 Lift the cove...

Page 19: ... Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Ensure that no tools or extra parts are left inside the computer 2 Align the tabs at the bottom of the computer cover with the slots located along the edge of the chassis 3 Press the computer cover down and slide it towards the front of the computer 4 Replace the thumbscrew that secures the computer cover to the cha...

Page 20: ...nside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Locate the memory module slot on the system board For more information see System board components 2 Press out the securing clip at each end of the memory module slot NOTE If the memory module is difficult to remove gen...

Page 21: ...3 Remove the memory module out of the memory module slot 1 securing clips 2 2 memory module slot 3 memory module 21 ...

Page 22: ...the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 22 ...

Page 23: ...memory module down until it snaps into position and the securing clips lock in place NOTE If you do not hear the click remove the memory module and reinstall it 1 securing clips 2 2 memory module 3 memory module slot 4 notch Post requisites Replace the computer cover 23 ...

Page 24: ...de your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Disconnect the chassis fan cable from the system board For more information see System board components 2 Remove the screws that secure the chassis fan to the c...

Page 25: ...3 Slide and lift the chassis fan off the computer 1 screws 4 2 chassis fan 3 chassis fan cable 25 ...

Page 26: ...er follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the chassis fan with the screw holes on the chassis 2 Replace the screws that secure the chassis fan to the chassis 3 Connect the chassis fan cable to the system board Post requisites Repla...

Page 27: ...g inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Place the computer in an upright position 2 Release the front bezel tabs sequentially from the top one at a time by moving them away from the front panel ...

Page 28: ...pull the front bezel away from the front of the computer to release the front bezel clamps from the front panel slots 1 front bezel tabs 4 2 front bezel 3 front bezel clamps 3 4 front panel 5 front panel slots 3 28 ...

Page 29: ...inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align and insert the front bezel clamps into the front panel slots 2 Rotate the front bezel towards the computer until the front bezel tabs snap into place Post requisites Replace the computer cov...

Page 30: ...in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Remove the screws that secure the graphics card bracket to the chassis 30 ...

Page 31: ...2 Lift the graphics card bracket off the chassis 1 screws 2 2 graphics card bracket 31 ...

Page 32: ...orking inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the graphics card bracket with the screw holes on the chassis 2 Replace the screws that secure the graphics card bracket to the chassis Post requisites Replace the ...

Page 33: ... 1 Remove the computer cover 2 Remove the graphics card bracket Procedure 1 Remove the screw that secures the card retention bracket to the chassis 2 Lift and slide the card retention bracket out of the chassis NOTE Your graphics card may have power cable connectors 3 Press the releasing clip on the power cable connectors and disconnect the power cables from the graphics card if applicable 4 Locat...

Page 34: ...5 Press and hold the securing tab on the card connector and then ease the card out of the card slot 1 power cable 2 releasing clip 3 graphics card 4 card retention bracket 5 screw 34 ...

Page 35: ...16 card slot on the system board For more information see System board components 2 Align the notch on the graphics card with the tab on the slot and snap the graphics card in place 3 Connect the power cable to the graphics card if applicable 4 Replace the card retention bracket ensuring that a The guide clamp is aligned with the guide notch b The top of all cards and filler brackets are flush wit...

Page 36: ...de your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Locate the wireless card slot on the system board For more information see System board components 2 Remove the screw that secures the wireless card to the system board 3 Slide and lift the wireless card off the system boa...

Page 37: ...5 Disconnect the antenna cables from the wireless card 1 screw 2 wireless card bracket 3 antenna cables 2 4 wireless card 5 wireless card slot M 2_SLOT1 37 ...

Page 38: ...ni card do not place any cables under it 1 Connect the antenna cables to the wireless mini card The following table provides the antenna cable color scheme for the wireless mini card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 2 Slide the wireless mini card bracket into the wireless card 3 Align the notch o...

Page 39: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites Remove the computer cover Procedure 1 Remove the screw...

Page 40: ...2 Slide and lift the solid state drive off the system board 1 screw 2 solid state drive slot 3 solid state drive 4 notch 5 tab 40 ...

Page 41: ...computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive Procedure 1 Align the notch on the solid state drive with the tab on the system board 2 Insert the solid state drive at a 45 degree angle ...

Page 42: ...nd of the solid state drive down and replace the screw that secure the solid state drive to the system board 1 notch 2 tab 3 solid state drive slot 4 screw 5 solid state drive Post requisites Replace the computer cover 42 ...

Page 43: ...side your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites 1 Remove the solid state drive 2 Remove the computer cover Procedure 1...

Page 44: ...2 Slide and lift the solid state drive board off the system board 1 screw 2 solid state drive board 3 solid state drive board slot 4 tab 5 notch 44 ...

Page 45: ...puter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Solid state drives are fragile Exercise care when handling the hard drive Procedure 1 Align the notch on the solid state drive board with the tab on the system board 2 Insert the solid state drive board at a 45 degr...

Page 46: ...ard down and replace the screw that secures the solid state drive board to the system board 1 solid state drive board 2 notch 3 tab 4 screw 5 solid state drive board slot Post requisites 1 Replace the solid state drive 2 Replace the computer cover 46 ...

Page 47: ...r computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites Remove the computer cover Procedure 1 Disconnect the power and data cables from the primary ...

Page 48: ...3 Slide the primary hard drive out of the chassis 1 screws 4 2 primary hard drive 3 power cable 4 data cable 48 ...

Page 49: ...in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Slide the primary hard drive into the chassis 2 Replace the screws that secure the primary hard drive to the chassis 3 Connect the power and data cables to the primar...

Page 50: ...r computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the primary hard drive Procedure 1 If applicable disconnect the power and data cables from the secondary hard drive 2 Remove the screws that secure the hard drive cage...

Page 51: ...3 Slide and lift the hard drive cage off the chassis 1 screws 7 2 data cable 3 power cable 51 ...

Page 52: ... inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the hard drive cage with the slots on the chassis and slide the hard drive in place 2 Replace the screws that secure the hard drive cage to the chassis 3 If applicable connect the power and data cables to the secondary hard drive Post requ...

Page 53: ...your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the computer cover 2 Remove the primary hard drive 3 Remove the hard drive cage ...

Page 54: ...2 Slide the secondary hard drive out of the hard drive cage 1 secondary hard drive 2 screws 4 3 hard drive cage 54 ...

Page 55: ...best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Slide the secondary hard drive into the hard drive cage 2 Align the screw holes on the secondary hard drive with the screw holes on the hard drive cage 3 Replace the screws that secure the secondary hard drive to the har...

Page 56: ...After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the computer cover 2 Remove the front bezel Procedure 1 Ins...

Page 57: ...2 Pull the break away metal plate away from the chassis 1 metal plate 2 screw driver 57 ...

Page 58: ...3 Gently slide the tertiary hard drive into the hard drive bay through the front of the computer 1 tertiary hard drive 4 Replace the screws that secure the tertiary hard drive to the chassis 58 ...

Page 59: ...5 Connect the power and data cables to the tertiary hard drive 1 power cable 2 data cable 3 tertiary hard drive 59 ...

Page 60: ...r For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure 1 Slide the tertiary hard drive into the hard drive bay through the front of the computer 2 Replace the screws that secure the tertiary hard drive to the chassis 3 Connect the power and data cables to the...

Page 61: ... computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel Procedure 1 Lay the chassis on the side 2 Disconnect the power and data cables from the optical drive 3 Remove the screws that secure the optical drive ...

Page 62: ...d slide out the optical drive through the front of the computer NOTE Repeat step 1 to step 3 to remove the secondary optical drive if applicable 1 power cable 2 data cable 3 screws 2 4 optical drive 5 chassis 62 ...

Page 63: ...e Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the optical drive into the optical drive bay through the front of the computer 2 Align the screw holes on the optical drive with the screw holes on the chassis 3 Replace the screws that secure the optical drive to the chassis 4 Connect the power and data cables to the optical drive NOTE Repeat step 1 to step ...

Page 64: ...your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel Procedure Pulling the retention clip slide and lift the top cover away from top panel 64 ...

Page 65: ...1 retention clip 2 top cover 65 ...

Page 66: ...puter follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the tabs on the top cover with the slots on the top panel 2 Press and slide the top cover towards the back of the computer until it clicks into place Post requisites 1 Replace the front bezel 2 Replace the...

Page 67: ...e working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the top cover 3 Remove the front bezel 4 Remove the wireless card 67 ...

Page 68: ...routing and remove the antenna cables from the routing guides on the chassis 1 antenna cable 2 routing guide 2 Remove the screws that secure the antenna to the chassis 3 Peel off the tapes that secure the antenna cables to the chassis 68 ...

Page 69: ...4 Using a plastic scribe pry the antenna off the chassis 1 plastic scribe 2 antenna cable 3 tape 4 screws 4 5 antenna 69 ...

Page 70: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Adhere the antenna to the chassis 2 Align the screw holes on the antenna with the screw holes on the chassis 3 Replace the screws that secure the antenna to the chassis 4 Route the antenna cables through the routing guides on the chassis 5 Secure the antenna cables with the tape Post requisites 1 Re...

Page 71: ...computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 3 Remove the top cover Procedure 1 Remove the screws that secure the media card reader to the front panel 2 Disconnect the media card reader cable from t...

Page 72: ...3 Slide and lift the media card reader off the top panel 1 media card reader cable 2 media card reader 3 screws 2 4 front panel 72 ...

Page 73: ...fter working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the tabs on the media card reader into the slots on the top panel 2 Replace the screws that secure the media card reader to the front panel 3 Connect the media card reader cable to the media card reader Post requisites 1 Replace the top co...

Page 74: ...puter For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 3 Remove the top cover Procedure 1 Disconnect the top I O panel cables from the system board For more information see System board components 2 Note the I O panel cables routing and remove them from the routing guides ...

Page 75: ...4 Slide and lift the top I O panel from the top panel 1 top panel 2 top I O panel 3 screws 2 4 USB cable connector F_USB3 5 audio cable connector F_AUDIOINT_SPKR 75 ...

Page 76: ...ices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Align the screw holes on the top I O panel with the screw holes on the top panel 2 Replace the screws that secure the top I O panel to the top panel 3 Route the I O panel cables through the routing guides on the chassis 4 Connect the top I O panel cables to the system board For more information see Syste...

Page 77: ...mputer cover 2 Remove the front bezel Procedure CAUTION Be extremely careful while sliding the front USB panel out of the computer Carelessness may result in damage to the cable connectors and the cable routing clips NOTE Note the routing of all cables as you remove them so that you can re route them correctly after you replace the front USB panel 1 Press the securing clip and disconnect the front...

Page 78: ...4 Remove the USB panel cable from the slot on the chassis 1 front USB panel cable 2 securing clip 3 screw 4 front USB panel 78 ...

Page 79: ...r more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the front USB panel cable into the slot on the chassis 2 Slide the front USB panel tabs into the front USB panel slot 3 Replace the screw that secures the front USB panel to the front panel 4 Connect the front USB panel cables to the system board For more information see Sys...

Page 80: ... the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the front bezel 3 Remove the top cover 80 ...

Page 81: ...you replace the power button module 1 Disconnect the power button module cable from the system board For more information see System board components 1 power button module 2 power button module cable 2 Note the power button module cable routing and remove the cable from the routing guides on the chassis 81 ...

Page 82: ...3 Press the tabs on the power button module and lift the power button module from the top panel 1 power button module 2 power button module tabs 4 3 power button module cable 82 ...

Page 83: ...ore safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Push the power button module tabs into the slots on the front panel until the module snaps in place 2 Route the power button module cable through the routing guides on the chassis 3 Connect the power button module cable to the system board For more information see System board compon...

Page 84: ...m regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites Remove the computer cover Procedure 1 Disconnect t...

Page 85: ...3 Lift the processor fan and heat sink assembly off the system board 1 captive screws 4 2 processor fan and heat sink assembly 3 processor fan cable 85 ...

Page 86: ... reused if the original processor and heat sink assembly are reinstalled together CAUTION If either the processor or the heat sink assembly is replaced use the thermal grease provided in the kit to make sure that thermal conductivity is achieved 1 Place the processor fan and heat sink assembly over the processor 2 Align the captive screws on the processor fan heat sink assembly with the screw hole...

Page 87: ...w the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites 1 Remove the computer cover 2 Remove the processor fan and heat sink assembly Procedure 1 Press the release lever down and then pull it outwards to release it from the securing tab 2 Extend the release lever completely t...

Page 88: ...3 Gently lift the processor and remove it from the processor socket 1 release lever 2 securing tab 3 processor cover 4 processor 5 socket 88 ...

Page 89: ...A new processor ships with a thermal pad in the package In some cases the processor may ship with the thermal pad attached to it 1 Ensure that the release lever on the processor socket is fully extended in the open position 2 Align the pin 1 corner on the processor with the pin 1 corner on the processor socket and then place the processor in the processor socket NOTE The pin 1 corner of the proces...

Page 90: ...b on the processor cover 1 processor pin 1 indicator 2 processor 3 alignment tabs 2 4 alignment post 5 processor cover notch 6 processor cover 7 release lever Post requisites 1 Replace the processor fan and heat sink assembly 2 Replace the computer cover 90 ...

Page 91: ...practices see the Regulatory Compliance home page at www dell com regulatory_compliance CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites Remove the computer cover Procedure 1 Locate the battery socket For more information see System board c...

Page 92: ...3 Lift the coin cell battery out of its socket 1 coin cell battery 2 securing clip 3 battery socket 92 ...

Page 93: ...uter After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure Insert a new coin cell battery CR2032 into the battery socket with the positive side facing up and snap the battery into place Post requisites Replace the computer cover 93 ...

Page 94: ...e safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Disconnect the DC power cables from the system board hard drives and optical drives For more information see System board components 2 Remove the screws that secure the power supply unit to the chassis 3 While pressing and holding the power suppl...

Page 95: ...4 Lift the power supply unit off the chassis 1 screws 4 2 power supply unit 3 DC power cables 4 power supply clamps 2 95 ...

Page 96: ...s see the Regulatory Compliance home page at www dell com regulatory_compliance Procedure 1 Slide the power supply towards the back of the chassis until it is secured by the power supply clamps 2 Align the screw holes on the power supply unit with the screw holes on the chassis 3 Replace the screws that secure the power supply unit to the chassis 4 Connect the DC power cables to the system board h...

Page 97: ...u have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect the cables correctly after you replace the system board Prerequisites 1 Remove the computer cover 2 Remove the wireless card 3 Remove the memory module...

Page 98: ...system board 1 Disconnect all the cables connected to the system board For more information see System board components 2 Make note of the cable routing and remove the cables from the routing guides 3 Remove the screws that secure the system board to the chassis 4 Lift the system board at an angle and remove it from the computer 1 screws 8 2 system board 98 ...

Page 99: ...rd NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 1 Slide the ports on the system board into the slots on the chassis and align the screw holes on the system board with the screw holes on the chassis 2 Replace the screws that secure the system board to th...

Page 100: ...ice Tag in the BIOS setup program 1 Turn on the computer 2 Press F2 when the DELL logo is displayed to enter the BIOS setup program 3 Navigate to the Main tab and enter the Service Tag in the Service Tag Input field 100 ...

Page 101: ...r restart your computer 2 During POST when the DELL logo is displayed watch for the F2 prompt to appear and then press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you must watch for it and then press F2 If you press F2 before the F2 prompt this keystroke is lost If you wait too long and the operating system logo appears conti...

Page 102: ...TE For more information on the location of the password reset jumper see System board components 2 Remove the jumper plug from the password jumper pins 3 Wait for 5 seconds and then replace the jumper plug in its original location 1 jumper plug 2 password jumper pins Post requisites Replace the computer cover 102 ...

Page 103: ... in After working inside your computer For more safety best practices see the Regulatory Compliance home page at www dell com regulatory_compliance Prerequisites Remove the computer cover Procedure 1 Locate the CMOS reset jumper CMCLR on the system board NOTE For more information on the location of the CMOS jumper see System board components 2 Remove the jumper plug from the password jumper pins P...

Page 104: ...3 Wait for 5 seconds and then replace the jumper plug to the password jumper pins PSWD 1 jumper plug 2 password jumper pins PSWD 3 CMOS jumper pins Post requisites Replace the computer cover 104 ...

Page 105: ...ave the Service Tag use the auto detect feature or manually browse for your computer model 4 Click Drivers downloads 5 Select the operating system installed on your computer 6 Scroll down the page and expand BIOS 7 Click Download File to download the latest version of the BIOS for your computer 8 Save the file and once the download is complete navigate to the folder where you saved the BIOS update...

Page 106: ...ows 8 1 and Windows 10 In Windows search type Help and Support and press Enter Accessing help in Windows 7 Click Start Help and Support Online help for operating system www dell com support windows www dell com support linux Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on www dell com support Learn about you...

Page 107: ...see www dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog 107 ...