108
Troubleshooting
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
NOTE:
If your computer cannot display a screen image, contact Dell (see
"Contacting Dell" on page 170).
1
Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2
Turn on (or restart) your computer.
3
Start the Dell Diagnostics in one of the following two ways:
a
When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu, and then press <Enter>.
NOTE:
If you wait too long and the operating system logo appears,
continue to wait until you see the Microsoft
®
Windows
®
desktop, then
shut down your computer and try again.
NOTE:
Before attempting option B, the computer must be powered
down completely.
b
Press and hold the <Fn> key while powering the computer on.
NOTE:
If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from your
Drivers and Utilities
media.
The computer runs the Pre-boot System Assessment, a series of initial
tests of your system board, keyboard, hard drive, and display.
•
During the assessment, answer any questions that appear.
•
If a failure is detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
•
If failures are detected during the Pre-boot System Assessment, write
down the error code(s) and contact Dell.
If the Pre-boot System Assessment completes successfully, you receive the
message
Booting Dell Diagnostic Utility Partition.
Press any key to continue
.
4
Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
book.book Page 108 Monday, April 14, 2008 4:23 PM
Summary of Contents for XPS M1730
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1730 Owner s Manual Model PP06XA ...
Page 12: ...12 Contents ...
Page 18: ...18 Finding Information ...
Page 19: ...About Your Computer 19 About Your Computer Front View 1 13 2 4 8 7 10 5 9 3 11 14 12 6 15 ...
Page 46: ...46 Using the Keyboard ...
Page 54: ...54 Using a Battery ...
Page 102: ...102 Setting Up and Using Networks ...
Page 148: ...148 Troubleshooting ...
Page 162: ...162 Adding and Replacing Parts ...
Page 184: ...184 Appendix ...
Page 208: ...208 Index ...