112
Troubleshooting
To access the Dell Support Utility:
•
Click the Dell Support icon
in the notification area.
NOTE:
The
icon functions vary when clicking, double-clicking, or
right-clicking.
Or
•
Click the
Start
→
All Programs
→
Dell Support
→
Dell Support Settings
.
Ensure that the
Show icon on the taskbar
option is checked.
NOTE:
If the Dell Support Utility is not available from the
Start
menu, go to
support.dell.com
and download the software.
Drive Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
Fill out the "Diagnostics Checklist" on page 169 as you complete these checks.
E
NSURE
THAT
M
ICROSOFT®
W
INDOWS®
RECOGNIZES
THE
DRIVE
—
Windows XP
Click
Start
→
My Computer
.
Windows Vista™
Click
Start
→
Computer
.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
T
EST
THE
DRIVE
—
•
Insert another floppy disk, CD, DVD, or BD to eliminate the possibility
that the original media is defective.
•
Insert a bootable floppy disk and restart the computer.
C
LEAN
THE
DRIVE
OR
DISK
—
See "Cleaning Your Computer" on page 105.
book.book Page 112 Monday, April 14, 2008 4:23 PM
Summary of Contents for XPS M1730
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1730 Owner s Manual Model PP06XA ...
Page 12: ...12 Contents ...
Page 18: ...18 Finding Information ...
Page 19: ...About Your Computer 19 About Your Computer Front View 1 13 2 4 8 7 10 5 9 3 11 14 12 6 15 ...
Page 46: ...46 Using the Keyboard ...
Page 54: ...54 Using a Battery ...
Page 102: ...102 Setting Up and Using Networks ...
Page 148: ...148 Troubleshooting ...
Page 162: ...162 Adding and Replacing Parts ...
Page 184: ...184 Appendix ...
Page 208: ...208 Index ...