Troubleshooting
125
C
ANNOT
PLAY
SOME
MEDIA
FILES
—
Because Dell MediaDirect provides access
to media files outside the Windows operating system environment, access to
licensed content is restricted. Licensed content is digital content that has
Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot
be played. Licensed music and video files have a lock icon next to them. You
can access licensed files in the Windows operating system environment.
A
DJUSTING
THE
COLOR
SETTINGS
FOR
MOVIES
THAT
CONTAIN
SCENES
THAT
ARE
TOO
DARK
OR
TOO
BRIGHT
—
Click
EagleVision
to use a video enhancement
technology that detects video content and dynamically adjusts the
brightness/contrast/saturation ratios.
NOTICE:
You cannot reinstall the Dell MediaDirect feature if you voluntarily
reformat the hard drive. Contact Dell for assistance (see
"Contacting Dell
" on
page 170).
Other software problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
•
Ensure that the program is compatible with the operating system installed
on your computer.
•
Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for information.
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
,
FLOPPY
DISKS
,
OR
CD
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
COMPUTER
THROUGH
THE
S
TART
MENU
S
CAN
THE
COMPUTER
FOR
SPYWARE
—
If you are experiencing slow computer
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
(your program may require an upgrade) to scan the computer and remove spyware.
For more information, go to
support.dell.com
and search for the keyword
spyware
.
book.book Page 125 Monday, April 14, 2008 4:23 PM
Summary of Contents for XPS M1730
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1730 Owner s Manual Model PP06XA ...
Page 12: ...12 Contents ...
Page 18: ...18 Finding Information ...
Page 19: ...About Your Computer 19 About Your Computer Front View 1 13 2 4 8 7 10 5 9 3 11 14 12 6 15 ...
Page 46: ...46 Using the Keyboard ...
Page 54: ...54 Using a Battery ...
Page 102: ...102 Setting Up and Using Networks ...
Page 148: ...148 Troubleshooting ...
Page 162: ...162 Adding and Replacing Parts ...
Page 184: ...184 Appendix ...
Page 208: ...208 Index ...