146
Troubleshooting
Using the Operating System Media
Before You Begin
If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback (see "Using Windows Device Driver Rollback" on page 136). If
Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver (see "Using Microsoft
Windows System
Restore" on page 141).
NOTICE:
Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
•
Dell
Operating System
media
•
Dell
Drivers and Utilities
media
NOTE:
Your
Drivers and Utilities
media contains drivers that were installed during
assembly of the computer. Use your
Drivers and Utilities
media to load any required
drivers, including the drivers required if your computer has a RAID controller.
Reinstalling Windows XP or Windows Vista
The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
NOTICE:
The
Operating System
media provides options for reinstalling Windows XP.
The options can overwrite files and possibly affect programs that are installed on
your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical
support representative instructs you to do so.
1
Save and close any open files and exit any open programs.
2
Insert the
Operating System
disc.
3
Click
Exit
if the
Install Windows
message appears.
book.book Page 146 Monday, April 14, 2008 4:23 PM
Summary of Contents for XPS M1730
Page 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1730 Owner s Manual Model PP06XA ...
Page 12: ...12 Contents ...
Page 18: ...18 Finding Information ...
Page 19: ...About Your Computer 19 About Your Computer Front View 1 13 2 4 8 7 10 5 9 3 11 14 12 6 15 ...
Page 46: ...46 Using the Keyboard ...
Page 54: ...54 Using a Battery ...
Page 102: ...102 Setting Up and Using Networks ...
Page 148: ...148 Troubleshooting ...
Page 162: ...162 Adding and Replacing Parts ...
Page 184: ...184 Appendix ...
Page 208: ...208 Index ...