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FAQ:
1.Can not power on
It might low battery, please try again after charging for 3-4 hours,then plug and unplug the USB
connector to reset the device.
2.No sound
Please check if the speaker is correctly fixed, or the volume is too low.
Is the sound channel switch in the correct position?
3.Speakers have echo
Maybe they are too close to the microphone, please move the speakers away from the
Microphone to a normal distance.
4.Disconnect with mobile phone
Make sure if it is low battery, if not, the distance between the headset and mobile phone within
10m or between them exist obstacles that absorb frequency signals like metals or water ?
5.Can not pair with mobile phone
Clear all the pairing information according to user manual, and then put the headset and mobile
phone together within 1m and try to pair after entering password 0000.
6.Fail to connect with mobile phone
Please make sure the mobile phones support Bluetooth function and Bluetooth HFP, A2DP
and AVRCP or other related protocols.
7.Fail to reconnect or automatically reconnect with mobile phone
Remove all the matching information according to Bluetooth headset manual as well as that of
your phone. Then turn off your mobile phone, take out the battery for several seconds, restart
mobile phone and pair with Bluetooth headset again.
8.System halted
The system halts when strong radio frequency interface occurs. Like when nearby high power
TV transmitting tower, GSM base or airport radar, the headset would crash. It can be reset by
charging after get away from interface area.
9.Abnormal instruction of charging indicator
