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Code Situation
Problem
Possible Causes
Suggested Solutions
E1
Not heating/
Not heating
properly.
Faulty
temperature
control sensor.
Temperature control
sensor short circuit
or open circuit.
Contact service centre 01284
757575
E3
Not heating
properly.
High water
temperature
indicator.
1. The filled water is
over 45°C (113°F)
2.The filter cartridge
was put on the wrong
suction fitting (higher
suction fitting).
1.Cut off the power,
make sure the pool
water is between
2°C~40°C(36°F~104°F).
If this does not solve the
problem, refer to the box
below.
E4
All functions
do not
work, alarm
sounding.
Low water
temperature
indicator.
The pool water is
lower than 2°C
(36°F).
·Turn off the power,
make sure the spa water
is between 2°C~40°C
(36°F~104°F)
· If this does not solve the
problem, refer
to the box below.
E5
All functions
do not
work, alarm
sounding.
High water
temperature
indicator.
The filled water is
over 50°C (122°F).
·Turn off the power, contact a
qualified electrician to reset
the thermal cutout described
in next paragraph.
· If this does not solve the
problem, refer to the box
below.
E6
Not heating
and filtering
properly, alarm
sounding..
Water pressure
is not enough to
activate heating.
·Inlet or outlet
on inner wall are
blocked.
·Filter cartridge is too
dirty.
·Pool water does
not reach minimum
water level.
·Air trapped in pump.
·Pump is faulty.
·Clean inlet and outlet.
·Clean or replace filter
cartridge.
·Add water to reach water
level.
·Release air from pump.
· If this does not solve the
problem, refer to trouble
shooting on page 15.
Error Codes Table
Error Codes
• E3, E4, E5, E6 error codes.
• If error code is displayed on the control Box, please carry out the following instructions
• 1 - Check that the water line is between the high and low limits.
• 2 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if
necessary (leaves, hairs, fur, skin etc.) other foreign matter.
• Disconnect the power supply for 5 minutes and re-connect it. If the error code is still displayed on
the control box please contact the Service Centre on: 01284 757575.
• If the screen displays an error code “Ex”, please refer to the table page 15.
