No milk froth is formed when
making cappuccino
• Milk not cold enough
• Cappuccino maker dirty
• Always use semi-skimmed milk at
refrigerator temperature.
• Thoroughly clean the holes in the
cappuccino maker
The coffee froth is too
light (delivered from the
spout too fast)
• The ground coffee is not pressed
down firmly enough
• There is not enough ground coffee
• The ground coffee is too coarse
• Press the ground coffee down more
firmly
• Increase the quantity of coffee
• Use ground coffee for espresso
coffee machines only
The coffee froth is too dark
(delivered from the spout too
slowly)
• The ground coffee is pressed down
too firmly
• There is too much ground coffee
• The espresso boiler outlet is blocked
• The ground coffee is too fine
• Press the coffee down less firmly
• Reduce the quantity of ground
coffee
• Clean as described in the chapter
"Cleaning the espresso boiler outlet"
• Use ground coffee for espresso coffee
machines only
The coffee has an acid taste
•Inadequate rinsing after descaling
• After descaling, rinse the appliance as
described in the chapter "Descaling".
PROBLEM
POSSIBLE CAUSES
SOLUTION
No espresso coffee is
delivered
• No water in the tank
• The holes in the filter holder are
blocked
• The espresso boiler outlet is blocked
The espresso coffee drips
from the edges of the filter
holder rather than the holes
• The filter holder is inserted incorrectly
• The espresso boiler gasket has lost
elasticity
• The holes in the filter holder are
blocked
• Attach the filter holder correctly and
rotate as far as it will go.
• Have the espresso boiler gasket
replaced at a service centre
• Clean the holes
The espresso coffee is cold
• The espresso OK indicator light was
not on when the coffee switch was
pressed.
• No preheating performed
• The cups were not preheated
• Wait until the espresso OK indicator
light comes on
• Preheat as described in the
paragraph "Preheating the espresso
coffee unit".
• Preheat the cups by rinsing with hot
water
The pump is excessively noisy
• The water tank is empty
• Refill the tank
17
• Fill the tank with water
• Clean the filter holder spout holes
• Clean as described in the chapter
"Cleaning the boiler outlet"
