61
G
CD
H
Symptom
Cause
Countermeasure
Page
“Unsupported”
is shown on the
display even
though a CD is
loaded.
•
The disc is not properly loaded.
•
Reload the disc.
Disc does not
play when
1
/
3
button is pressed.
•
The disc is dirty or scratched.
•
Wipe the disc clean or replace
the disc.
A specific part
of a disc is not
played.
•
The disc is dirty or scratched.
•
Wipe the disc clean or replace
the disc.
A CD-R or CD-RW
disc cannot be
played.
•
The disc has not been finalized.
•
The recording conditions are bad
or the quality of the disc itself
it poor.
•
Finalize the disc then play it.
•
Use a properly recorded disc.
–
MP3 and WMA
files cannot be
played.
•
The file formats, extensions or
settings made when the disc
was created are not compatible
with this unit.
•
Create discs with file formats,
extensions or settings
compatible with this unit.
G
Tuner
H
Symptom
Cause
Countermeasure
Page
Continuous noise
is heard when
receiving FM
programs.
•
Antenna cable is not properly
connected.
•
Connect the antenna cable
properly.
•
Connect an outdoor antenna.
–
If a problem occurs first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below. If the problem persists,
there may be a malfunction.
In this case, disconnect the power immediately and contact your retail outlet.
G
General
H
Symptom
Cause
Countermeasure
Page
Set does not
operate properly.
•
External noise or interference is
causing the set to malfunction.
•
Reset the microprocessor.
Display not lit
and sound not
produced when
power switched
to on.
•
Power cord not plugged in
securely.
•
Check the connections on
the set’s rear panel and the
connection of the power plug to
the power outlet.
Display lit but
sound not
produced.
•
The speaker cables are not
properly connected.
•
The function is not switched to
the input source you want to
play.
•
The volume is set too low.
•
Connect securely.
•
Switch to the correct function.
•
Adjust the volume to an
appropriate level.
Display is off.
•
The Dimmer setting is set to
“Off”.
•
Set to something other than
“Off”.
For stereo
sources, the
positions of the
instruments are
inverted.
•
The connections of the speaker
cables or input cables are
inverted.
•
Check and remedy the
connections.
Power turns off
suddenly and
POWER indicator
flashes red.
(Flashes at 0.25
second intervals)
•
Set is damaged.
•
Turn off the power and contact a
DENON service center.
–
“No Network
Connection” is
displayed.
•
The network is not properly set
up.
•
Select a source other than the
network function.
•
Perform “Quick Setup”.
Quick setup
guide
Troubleshooting
Pr
epar
ations
Oper
ations
Inf
or
mation
Inf
or
mation
