3
Getting Started
First install the Gateway 500 according to the
installation manual. It is recommended that the
installation and using the GEN tool is performed
by a professional installer.
Using the GEN Tool
Please make sure the Gateway 500 is in Gateway
mode. Turn the ignition ON and connect the GEN
tool to the OBD 2 diagnostic connector. The
enabling procedure starts automatically and
immediately and it takes approx. 20-30 seconds.
During the enabling procedure the status signal
LED on the GEN tool is flashing alternating Green
and Red. When the enabling procedure is finished
successfully the LED will turn to permanent green.
After the successful enabling the Audio system will
restart. Do not remove the GEN tool before the
restart of the audio system.
The GEN tool is capable of enabling almost all
BMW vehicles with a MOST optical system, (see
the compatibility table above). However, there may
be very specific vehicle configurations and set-ups
where the GEN tool is not operational and the
enabling procedure cannot be completed. In such
cases the LED on the GEN tool turns RED
at the
end of the enabling procedure.
If the LED is blinking RED, please check the GEN
tool connection and make sure the ignition is
turned ON.
If the problem still persists please contact your
local supplier or open a support ticket at
www.dension.com.
4
Servicing Your Vehicle
Vehicles with a MOST optical communication
network have complex system management
capabilities, and servicing may involve using a
diagnostic computer. To avoid conflict with such
diagnostics
devices,
Dension
recommends
disabling the previously activated functions.
How to disable
First set the mode selector switch on the Gateway
Connector Port to service /bypass mode. Turn the
ignition ON and connect the GEN tool to the OBD
2 diagnostic connector. The disabling procedure
starts immediately and takes approx. 20-30
seconds.
During the enabling procedure the status
signal LED on the GEN tool is flashing alternating
Green and Red.
When the disabling procedure is
finished the LED will turn to permanent green.
After the successful enabling the Audio system will
restart. Do not remove the GEN tool before the
restart of the audio system.
Association of the GEN Tool, the Gateway and
the Vehicle
The GEN tool is delivered in a ready-to-enable
state, which means that when plugging the GEN
tool in to a vehicle with a gateway installed
properly it will perform the enabling process
automatically. At the same time it also associates
to the specific vehicle and gateway.
If a GEN tool has already been associated to a
vehicle and a Gateway product, it means it is in a
ready-to disable status. This means that when
plugging a GEN tool in to the vehicle it is
associated with it will perform the disabling
process. After the successful disabling process the
GEN tool will clear its associations and return to a
ready-to enable state.
If a GEN tool is in ready-to-disable status and
plugged in to a different vehicle than the one it is
associated to it does not perform any action and
remains in ready-to-disable.
If the Gateway has been removed without
disabling the vehicle, the associated GEN tool in
ready-to-disable mode can still disable the vehicle
and change to ready-to-enable mode.
5
Disclaimer and Warranty
Disclaimer
The GEN tool does not have all vehicle
diagnostics and configuration functions that are
available in other diagnostics tools. It is meant to
help gateway installations only and to work on the
big majority of the BMW vehicles with MOST
systems where the respective Dension Gateway
product is functional.
Despite all efforts and several tests Dension and
its authorised distributors and retailers cannot
guarantee for all vehicles that by using the GEN
tool there is no need for enabling with a
professional diagnostics tool.
The GEN tool can in many cases replace the
enabling functions of a professional diagnostics
tool, but in no way replaces the professional skills
of a trained installer.
If your car’s electrical system begins to behave
erratically, please disconnect the GEN tool and the
Gateway interface physically immediately and
have it checked by your installer. Dension and its
authorised distributors and retailers are not liable
for any incidental consequential or indirect
damages or loss and do not assume liability for
any diagnostic fees.
Dension reserves the right to modify its products
or specifications without prior notice.
Warranty
Dension devices carry a one-year limited warranty
that protects you from defects in material and
workmanship of products sold by Dension or its
authorized distributors and retailers. Dension does
not warrant any installation work or assume
liability for any damage caused due to negligence,
improper installation or operation. For warranty
claims, proof of purchase is required.
Further Assistance
If you need further assistance in using your
Dension Gateway, please contact your local
supplier or
visit www.dension.com
and click on
‘Support’.
