11
Troubleshooting
When malfunctions occur, check the items below prior to requesting repair services. If no item is
applicable or the trouble is not eliminated after following the recommended actions contact your
Authorized StarDental Dealer for repair services.
Trouble
Cause
Remedy
No battery
charge (The
CHARGE lamp
does not light
up).
The AC adapter is not
connected to the stand.
Check the power connection.
The AC adapter plug is not
inserted into the outlet or
no electricity is provided to
the outlet.
Poor connection between
the stand and handpiece
motor.
Contact your Authorized StarDental Dealer.
Rechargeable battery in the
full charge state or close to
it.
No problem.
The temperature of the
battery pack is low.
The battery is not charged when the temperature
of the battery pack is less than approx. 10°C
(50°F). Charge the rechargeable battery at room
temperature (Be careful of condensation).
The temperature of the
battery pack is high.
The battery is not charged when the temperature
of the battery pack is approx. 40°C (104°F) or
higher. Charge the rechargeable battery within
permissible temperatures.
<Handpiece motor, stand, AC adapter>
Trouble
Cause
Remedy
The motor does
not rotate.
The handpiece motor has
an internal failure.
Contact your Authorized StarDental Dealer.
Short-circuit in the ON/OFF
key.
No battery voltage.
<Handpiece motor>
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Specifications
Rated input
DC 3.6V 0.6A
Rated output
3W
Speed
500 - 2,500rpm
Charging time
Approx. 90 minutes
Dimensions
L150xW25xD25mm
Weight
90g
<Handpiece motor>
Rated input
DC 5V 0.6A
Dimensions
W80xD105xH37mm
Weight
120g
<Stand>
Rated input
100-240V AC 0.4-0.2A
Dimensions
W46.3xD80xH48.8mm
Weight
155g
<AC adapter>
Temperature
Humidity*
Atmospheric Pressure
Use Environment*
10 - 40°C (50 - 104°F)
30 - 75% RH
-
Transportation and Store
Environment
-10 - 50°C (14 -
122°F)
10 - 85% RH
500 - 1,060hPa
*
Use the product in a place where the handpiece motor is free from moisture.
NOTE: Using in conditions outside the limits above may cause malfunction.
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