Denwa Communications DW-310P, User Manual

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Page 2: ...cuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high tempera...

Page 3: ...BASIC INITIALIZATION 12 2 2 1 Network settings 13 3 DW 310 DW 310P S BASIC FUNCTION 15 3 1 MAKING A CALL 15 3 1 1 Call Device 15 3 1 2 Call Methods 15 3 2 ANSWERING A CALL 15 3 3 DND 16 3 4 CALL FORWA...

Page 4: ...6 DW 310 DW 310P S BASIC SETTINGS 27 6 1 KEYBOARD 27 6 2 SCREEN SETTINGS 27 6 3 RING SETTINGS 27 6 4 VOICE VOLUME 27 6 5 TIME DATE 28 6 6 GREETING WORDS 28 6 7 LANGUAGE 28 7 DW 310 DW 310P S ADVANCED...

Page 5: ...LAN 67 8 3 4 4 CONTACT 69 8 3 4 5 REMOTE CONTACT 72 8 3 4 6 WEB DIAL 73 8 3 5 FUNCTION KEY 73 8 3 5 1 FUNCTION KEY 73 8 3 5 2 SOFTKEY 75 8 3 6 Maintenance 76 8 3 6 1 Auto Provision 76 8 3 6 2 SYSLOG 7...

Page 6: ...d receive calls and enjoy other features that traditional phone has but it also own many data services features which you could not expect from a traditional telephone This guide will help you easily...

Page 7: ...to phone book check the record list and add new records and revise the record When check the phone book record press this key again will return to idle mode Mute Press this key in calling mode you can...

Page 8: ...t Reject Hold Transfer Conf Close and so on History View the Missed call Incoming Call and dialed Call Digital keyboard Inputting the phone number or DTMF DSS keys You can configure them in the web pa...

Page 9: ...Call mute Contact DND Do not Disturb In hand free mode In handset mode In headset mode SMS Missed call Call forward 1 6 LED introduction Table 1 Programmable key LEDs for BLF LED Status Description St...

Page 10: ...key LEDs for line LED Status Description Steady green The account is active Fast Blinking red There is an incoming call to the account Slow Blinking red The call is on hold Slow Blinking red Registrat...

Page 11: ...phone to the Ethernet port in your workspace Since this VoIP Phone has router functionality whether you have a broadband router or not you can make direct network connect The following two figures are...

Page 12: ...ephony Server your phone is ready to use 2 1 2Power adaptor connection Make sure that the power you use is comply with the parameters of power adaptor 1 Plug power adaptor to power socket 2 Plug power...

Page 13: ...ss then the phone has already get IP with PPPoE Setting Static IP mode static ADSL Cable or no PPPoE DHCP network 1 Prepare the network s parameters first such as IP Address Net mask Default Gateway a...

Page 14: ...2 Press Back six times to return to the idle screen 3 Check the status the screen shows DHCP If the screen shows the IP address and gateway which were set just now it shows that DHCP mode takes effect...

Page 15: ...want to call 2 Press History softkey use the navigation buttons to highlight your choice press Left Right button to choose Missed Calls Incoming Calls and Outgoing Calls 3 Press the R SEND button to c...

Page 16: ...t answered after a specific period To configure Call Forward via Phone interface 1 Press Menu Features Enter Call Forwarding Enter 2 There are 4 options Disabled Always Busy and No Answer 3 If you cho...

Page 17: ...d keep hold to the other one The one who is keep hold cannot speak to you or hear from you In other way if user wants to invite the third party during the call they can press Conf to make calls mode i...

Page 18: ...and wants to invite the three party during the call they can press Conf or Transf New Call press OK enter the number then press Send and wait for the other party to answer When the multiple way calls...

Page 19: ...f B or C also supports join call The following chart shows how to configure an appointed prefix in dial peer to have join call function 2 means appointed prefix code After making the above configurati...

Page 20: ...Click to dial When user A browses in an appointed Web page user A can click to call user B via a link this link to user B then user A s phone will ring after A hooks off the phone will dial to B 4 5 C...

Page 21: ...er Add There are some options to configure Mode Date Time text Ring When the configuration is completed press Save 4 8 3 Voice Mail 1 Press Menu Application Voice Mail Enter 2 Use the navigation keys...

Page 22: ...busy of other SIP account User can dial out on a BLF configured key Please refer to LED Instruction for more detail about the LED status in different situation Note In the Web interface you can also s...

Page 23: ...tton you can directly access the corresponding remote phonebook 6 Set the type as BLF List Key It needs the cooperation with the Broadsoft server The traditional BLF is that every number will need to...

Page 24: ...led the others can t call the phone by anonymous If you choose Disabled the others can call the phone by anonymous 5 3 Dial Plan 1 Press Menu Features Enter Dial Plan Enter 2 The following plans you c...

Page 25: ...is in busy it will pop up a prompt Call Completion Waiting number Press OK when he is in idle it will pop up a prompt Call Completion Call number Press OK the phone will call out the number automatica...

Page 26: ...open dnd can produces one URL then the phone can send the HTTP Get of the URL to PC then the phone can report the action to the PC 2 Active URI Enter the web page of the phone PHONE FEATURE input Act...

Page 27: ...r Screen Settings Enter 2 You can set Contrast Contrast Calibration and Backlight press Enter and use the navigation keys to set then press the key Save 6 3 Ring Settings 1 Press Menu Settings Enter B...

Page 28: ...Words 1 Press Menu Settings Enter Basic Settings Enter Greeting Words Enter 2 You can enter the message and press Save it will display in the phone screen when the phone start up 6 7 Language 1 Press...

Page 29: ...ings you can refer to 2 2 1 Network settings 7 3 Security Press Menu Enter Advanced settings and then input the password to enter the interface Then choose Security you can configure Menu Password Key...

Page 30: ...1 2 or IAX2 s that some parameters cannot be changed such as server address and port User will has different access level with different username and password Default user with general level Username...

Page 31: ...left catalog to save your configuration Otherwise the phone will lose your modification after power off and on 8 3 Configuration via WEB 8 3 1BASIC 8 3 1 1 STATUS Status Field name Explanation Network...

Page 32: ...If your ISP server provides you the static IP address please select this mode and then finish Static Mode setting If you don t know about parameters of Static Mode setting please ask your ISP for the...

Page 33: ...ich you input cannot be parsed phone will automatically add this domain to the end of the domain which you input before and parse it again Primary DNS Input your primary DNS server address Secondary D...

Page 34: ...nformation that you manual config Choose DHCP MODE click Nest can config SIP default SIP1 simply also can browse too Click Back can return to the last page Like Static IP MODE Choose PPPoE MODE click...

Page 35: ...8 3 1 3 CALL LOG You can query all the outgoing through this page Call Log Field name explanation Start Time Display the start time of the outgoing record Duration Display the conversation time of the...

Page 36: ...an support 12 chars the default chars are VOIP PHONE Notice the maximal length of the greeting message is sixteen English and Spanish characters 8 3 2NETWORK 8 3 2 1 WAN WAN Status Active IP Address T...

Page 37: ...this mode you must input your ADSL account and password You can also refer to 2 2 1 Network setting to speed setting your network Obtain DNS server automatically Select it to use DHCP mode to get DNS...

Page 38: ...ed is same as network ID which is used by LAN of system system will use the DHCP IP to set WAN and modify LAN s networks ID for example system will change LAN IP from 192 168 10 1 to 192 168 11 1 when...

Page 39: ...t Bridge Mode or not If you select Bridge Mode the phone will no longer set IP address for LAN physical port LAN and WAN will join in the same network Click Apply the phone will reboot Notice When LAN...

Page 40: ...t VLANs in the switch and port 1 and port 2 belong to red VLAN port 3 and port 4 belong to blue VLAN If a broadcast frame is sent out from port 1 switch will transmit it to port 2 the other port in th...

Page 41: ...value of the switch Synchronous with VLAN in switch Package Interval 1 3600 The time interval of sending LLDP Packet Quality of Service Qos Settings Enable DSCP Enable DSCP by selecting it SIP DSCP S...

Page 42: ...fy the value of the Port VLAN ID different from WAN ID the range of the value is 0 4095 8 3 2 4 SERVICE PORT You can set the port of telnet HTTP RTP by this page SERVICE PORT Field name explanation Se...

Page 43: ...n change the value into others Example The IP address is 192 168 1 70 The telnet port value is 8023 the accessing address is telnet 192 168 1 70 8023 RTP Port Range Start Set the RTP Start Port It is...

Page 44: ...e DHCP Lease Table the unit of Lease time is Minute Lease Table Name Specify the name of the lease table Start IP Address Set the start IP address of the lease table End IP Address Set the end IP addr...

Page 45: ...Relay Select DNS Relay the default is enabled Click the Apply button to become effective Notice 1 The size of lease table cannot be larger than the quantity of C network IP address We recommend you to...

Page 46: ...he phone will automatically synchronize the standard time Primary Server Set SNTP Primary Server IP address Secondary Server Set SNTP Secondary Server IP address Time Zone Select the Time zone accordi...

Page 47: ...Setup the variety length Month Setup start and end month Week Setup start and end week Day Setup start and end day Hour Setup start and end hours Minute Setup start and end minutes Manual Time Settin...

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Page 49: ...address Usually Register SIP Server configuration is the same as Proxy SIP Server But if your VoIP service provider gives different configurations between Register SIP Server and Proxy SIP Server you...

Page 50: ...r Timeout For the phone supports the transfer of certain special features server set interval time between sending bye and hanging up after the phone transfers a call Enable Hot Line Specify Hot Line...

Page 51: ...ing function on your IP phone it will send message to the server and the server will turn on off the function immediately DND On Code Set the DND On Code When you press the DND hot key the phone will...

Page 52: ...set number automatically based the forward type And the IP phone will not show the record in the call history anymore No Answer CFwd Off Code Set the No Answer CFwd Off Code when you choose to disabl...

Page 53: ...l Set to ban Anonymous Call Enable DNS SRV Support DNS looking up with _sip udp mode Server Type Select the special type of server which is encrypted or has some unique requirements or call flows RFC...

Page 54: ...missed calls on the idle screen Click to talk Set click to Talk need practical software support Enable BLF List Enable BLF List by selecting it BLF list is a function which can monitor the group stat...

Page 55: ...ess Input your IAX2 server address Server Port Set your IAX2 server port the default is 4569 Account Input your IAX2 register account name Password Input your IAX2 register password Phone Number Input...

Page 56: ...rough server normally Echo Test Text Specify echo test text s name Refresh Time Set expire time of IAX2 server register you can set it between 60 and 3600 seconds Enable Registration Start to register...

Page 57: ...your SIP STUN Server Port Blinding Period s Set STUN blinding period s If NAT server finds that a NAT mapping is idle after time out it will release the mapping and the system need send a STUN packet...

Page 58: ...also dial number 1 instead of 010 after we make a setting according to this dial rule For example you want to dial 01062213123 but you need dial only 162213123 to realize your long distance call afte...

Page 59: ...g to what your prefix number is mapped The prefix number supports at most 30 digits Destination Set Destination address This is optional config item If you want to set peer to peer call please input d...

Page 60: ...3 the phone will delete the first 3 digits then send out the rest digits You can refer to examples of different alias application to know how to set delete length Examples of different alias applicati...

Page 61: ...starts with your set phone number the first digits same as your set phone number will be replaced by the alias number specified and New phone number will be send out When you dial 0106228 the SIP1 ser...

Page 62: ...codec G 711A u G 722 G 723 G 729 Fifth Codec The fifth preferential DSP codec G 711A u G 722 G 723 G 729 Sixth codec The sixth preferential DSP codec G 711A u G 722 G 723 G 729 Handset Input Volume S...

Page 63: ...vailable Default Ring Type Set up the ring by default Tone Standard Select Tone Standard Enable VAD Select it or not to enable or disable VAD If enable VAD G729 Payload length could not be set over 20...

Page 64: ...t any outgoing call from the phone will work well Ban Outgoing If you select Ban Outgoing to enable it and you cannot dial out any number Enable Call Transfer Enable Call Transfer by selecting it Semi...

Page 65: ...o Hand down Time the phone will hang up and return to the idle automatically after Auto Hand down Time at hands free mode and play dial tone Auto Hand down Time at handset mode Ring From Headset Enabl...

Page 66: ...to display corresponding content on the phone which sent by the specified server or not P2P IP Prefix Set Prefix in peer to peer IP call For example what you want to dial is 192 168 1 119 If you defi...

Page 67: ...em will send the number collected 4 User defined you can customize digital map rules to make dialing more flexible It is realized by defining the prefix of phone number and number length of dialing In...

Page 68: ...number that you want to transfer the phone will transfer the current call to the third party Blind Transfer on OnHook Enable Blind Transfer on On Hook when executing Blind Transfer hang up after inpu...

Page 69: ...0 by default on all dial plans Cause extensions 1000 8999 to be dialed immediately Cause 8 digit numbers started with 9 to be dialed immediately Cause 911 to be dialed immediately after it is entered...

Page 70: ...Table Name Shows the name corresponding to the phone number Shows the detail of current phonebook Notice the maximum capability of the phonebook is 500 items you can select many or a contact to add t...

Page 71: ...Specify the ring type for the group as adding a new group Blacklist Settings Type Select the blacklist type you can select number or prefix of number Value Input number or prefix of number Line Selec...

Page 72: ...192 168 1 3 admin phonebook index xml Or Set the Phonebook Name as ldap Server URL is ldap 192 168 1 3 dc winline dc com Remote Phonebook Setting Phonebook Name Custom the phonebook name displayed on...

Page 73: ...8 3 4 6 WEB DIAL You can make a call through the WEB DIAL enter the Dial Number then press Dial if you want to finish the talk press Hang up 8 3 5FUNCTION KEY 8 3 5 1 FUNCTION KEY...

Page 74: ...monitor state DTMF In the call send DTMF URL You can input remote book url Value Set the type parameter values Line Choose which lines to use this feature Subtype Select the function parameters Key Ev...

Page 75: ...8 3 5 2 SOFTKEY SOFTKEY You can configure different functions in different screens for every softkey...

Page 76: ...dpoint supports PnP and DHCP and Phone Flash to obtain the parameters The PnP and DHCP and Phone Flash are all deployed endpoint will go by the following process to try to obtain the server address an...

Page 77: ...er is different with the running configuration CPE Serial Number Show CPE Serial Number User Specify FTP HTTP HTTPS server Username System will use anonymous if username keep blank Password Specify FT...

Page 78: ...r example 000102030405 Protocol Type Specify the Protocol type FTP TFTP or HTTP Update Interval Specify update interval time unit is hour Update Mode Different update modes 1 Disable means no update 2...

Page 79: ...environment and parameter Level 6 info the daily debugging info Level 7 debug the lowest debug info Professional debugging info from R D person At present the lowest level of debug information is inf...

Page 80: ...ately Backup Configuration Right clicks on Right click here and select Save Target As config File txt then you will save the config file in txt format or select Save Target As config File xml then you...

Page 81: ...downloaded update file logo picture ring mmiset file by web TFTP FTP Update Server Address Set the FTP TFTP server address for download upload The address can be IP address or Domain name with subdir...

Page 82: ...import Download the config file to phone from FTP TFTP server The configuration will be effective after the phone is reset 4 Phone book export vcf Upload the phonebook file to FTP TFTP server name and...

Page 83: ...the current user existed User Set account user name User Level Set user level Root user has the right to modify configuration General can only read Password Set the password Confirm Confirm the passw...

Page 84: ...tely Notice Before reboot you need confirm that you have saved all configurations 8 3 7SECURITY 8 3 7 1 WEB FILTER WEB Filter User could make some device own IP which is pre specified access to the MM...

Page 85: ...b interface you can set up firewall to prevent unauthorized Internet users from accessing private networks connected to the Internet input rule or prevent unauthorized private network devices from acc...

Page 86: ...ess 0 0 0 0 or network address similar to Src Mask Set the source address mask For example 255 255 255 255 means just point to one host 255 255 255 0 means point to a network which network ID is C typ...

Page 87: ...by the corresponding isolation method according to different demands We can provide the different security level protection in terms of the different resources by building a DMZ region which can prov...

Page 88: ...encryption technology Select it to enable IPSec ALG the default is enabled FTP ALG FTP is a service of connection layer which can transform intranet IP into extranet IP when intranet IP is sending ou...

Page 89: ...side WAN port IP address and the inside LAN port IP address Notice 10M 100M adaptive means the network card and other equipment physical consultations speed testing speed under bridge mode near to 100...

Page 90: ...e only one for current state After you select it you d better save configuration and reboot your phone Enable VPN Select it or not to enable or disable VPN VPN Server Address Set VPN L2TP Server IP ad...

Page 91: ...urity File Select Security File Select the security file you want to delete then click Delete button to update SIP TLS File Show SIP TLS authentication certification file HTTPS File Show HTTPS authent...

Page 92: ...you need input user name and password again...

Page 93: ...VoIP chipset SDRAM 16MB Flash 4MB Dimension L x W x H 295 295 175mm Weight 1 5kg 9 1 2Voice features SIP supports 2 SIP servers Support SIP 2 0 RFC3261 and correlative RFCs Codec G 711A u G 723 1 hig...

Page 94: ...ort phonebook 500 records Incoming calls outgoing calls missed calls Each supports 300 records Support IAX2 4 DSS keys Soft keys programmable function keys programmable Code synchronization via IP PBX...

Page 95: ...elnet and keypad management Management with different account right LCD and WEB configuration can be modified into requested language and support multi language dynamically shifted Upgrade firmware th...