Denwa Communications DW-710, User Manual

Page 1: ...www denwaip com 1 SMART VIDEO PHONE USER MANUAL DW 710 DW 810 SMART VIDEO PHONE USER MANUAL www denwaip com DW 710 DW 810 ...

Page 2: ...ternal circuit boards Do not install the device in places where there is direct sunlight Also do not put the device on carpets or cushions It may cause fire or breakdown Avoid exposure the phone to high temperature below 0 or high humidity Avoid wetting the unit with any liquid Do not attempt to open it Non expert handling of the device could damage it Consult your authori zed dealer for help or e...

Page 3: ...n 10 Status Bar 11 Functional applications 14 Update of the phone 16 Dssk 18 Contact 21 Add new local contact 22 Add account 22 Creat group 22 Favorite 22 Network Phonebook 23 BlockList CallBarring 24 Phone Settings 25 System info 25 Network 26 Network 26 PPPoE 28 QoS 29 Port 30 Stun 32 Account 33 Call 36 General 36 Dial plan 40 Account 42 Display 44 Tone 44 Time date 45 Maintain 45 ...

Page 4: ...ervice 56 Register 56 Outgoing Incoming call 57 Video Call 58 Blind Transfer 59 Semi attended Transfer 60 Attended Transfer 60 Conference Call 61 Call Hold 62 Android Settings 63 Ethernet configuration 63 Security 63 Language Input 64 Web Settings 65 Logon 65 Network 66 QoS VLAN 66 Service Port 69 Registration 71 Dial Plan 72 Basic Settings 72 Dial Plan Add 73 Security 75 ...

Page 5: ...telephone and all gives access to many data service features This guide will help you easily use the various features and services available on your phone Introduction Smart Video Phone Denwa DW 710 DW 810 Overview Item Function Power supply for telephone Power Adapter Network Cable Used to access network for the phone Make phone calls with the phone s basic functions Handset Handset Cable Connect...

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Page 7: ...owse and accomplish all functions of the phone through pressing this key Also you can press and hold this key to complete screenshot The hands free key Return key Press this button in the detailed interface it will return to the pre vious interface If it is pressed in the application program interface the current program will be closed Home key Press this key the phone will return to the idle scre...

Page 8: ...face PC interface Meaning Connect SD Card for saving data Specification RJ45 connect it computer Input 220V AC Output 12V DC Internet interface Specification RJ45 connect it to network Handset interface Specification RJ9 used to connect the Handset to the phone HEADSET HDMI DC PC INTERNET HANDSET ...

Page 9: ... other side of the power adapter into an electric socket 3 Insert one end of RJ45 network cable into the phone s WAN port Please refer to the Key Name USB interface Headset interface HDMI interface Meaning Connect it to USB disk Interface for high definition audio and video A A interface A to A interface Specification RJ9 used to connect the Headset to the phone ...

Page 10: ... calls and surfing the internet could be done If the network connection status on the status bar is displayed as please verify whether the network was configured correctly and the network cable was plugged in correctly Interface Touch Screen Description You can touch the screen manually to complete the corresponding operation Here are three ways to use Click Any icon or button can be clicked to re...

Page 11: ...will not select or activate anything on the screen You can just wait or gently press any place of the screen to stop the sliding after your finger rapidly sliding on the screen Gently pressing or touching to stop the scrolling will not select or activate anything on the screen Slide Status Bar All of the status information about DW 810 710 is displayed on the top of the screen You can click on the...

Page 12: ...rm clock the alarm clock icon will display on the status bar Displays that the network connection is successful Tap the icon directly into the network settings Network status successful Network status failed Shows that the network connected failed You need to check the network is properly connected and the parameters are configured correctly Displays that the phone successfully identifies the USB ...

Page 13: ...eaving in the status bar Shows that the phone is in silent mode This mode can be canceled by directly clicking the mute button when the screen is in the idle interface Indicates that the phone is in the headset mode Black list If a phone number is added to the firewall then open the firewall function all calls about this phone number could be rejected directly New record Indicates that there are s...

Page 14: ...sfully you can send and receive your e mail on the phone and this account will automatically It contains System Network Account Call Display and so on You can configure some settings Support functions such as search add remove and edit It contains the Call settings Basic settings Advanced settings VOIP and so on you can configure some settings in the corresponding menu Android system settings Like...

Page 15: ...ve export contacts add blacklists and outgoing call barring functions Connect pppoe Call log Calendar Import and Export Management PPPOE Enter the call log and you can view all call records You can also view the Incoming Calls Outgoing Calls and Missed Calls records by pressing the Option key ...

Page 16: ...ters about automatic updates such as server address upgrade file name time interval and so on And then the phone will check for updates from the server at a fixed time intervals and upgrade itself See the specific automatically upgrade instructions please switch to Update Manual upgrade USB Will upgrade package in U disk and inserted the U disk into the USB interface the content of the need to be ...

Page 17: ...enu select reboot system now to restart the system to start using the new version Notes In some cases after upgrading in order to avoid new and old version data of incompatible problems needs to remove user data and system cache the so called double wiper whether you need specific clear please refer to the Release Note Web Update Input the phone s IP on the web Input the user name and password to ...

Page 18: ...h is comprised of specified prefix and B s number and then C can talk with A BLF It used to prompt you the state of the subscribe user and that could pick up the subs cribed number by the state BLF help you monitor the state of subscribe user idle ringing a call Presence Compared to BLF the Presence is also able to view whether the user is online Note You cannot subscribe the same number for BLF a...

Page 19: ...k it to open the URL directly URL Multicast It maps the Multicast you can click it to make a multicast c The object is idle Steady green Led Status Description The object is ringing The object is active Slow blinking red Steady red The LED status of BLF Steady orange Off The object has failed The subscribed number is in a call with current line Fast blinking red Not subscribed The object is online...

Page 20: ...st then set subtype and value base on the introduction You can select value from cantacts by clicking the contact icon Save the configuration and click complete in right side You can delete the dsskey by the same method edit clear save complete ...

Page 21: ...s in your list of photos when editing contacts It will automatically return to the editing interface after you save it If you want to change the picture tap the Contacts icon to select use this photo delete the icon or change the icon 5 You can click the little arrow to expand the name what you want to edit 6 Follow the prompts to complete the edit contacts you can also select save to Dsskey Click...

Page 22: ...the editing Create group 1 Tap the Group button 2 Click in the upper right corner 3 You can seclect Create local group or Create account group 4 Edit group name then pick members from contact list 5 Click Done to save the group Favorite 1 Tap the Favorite button 2 Select the contacts what you want to set or click to select all the contacts 3 Click confirm to save them ...

Page 23: ...www denwaip com 23 Network Phonebook Set the remote phonebook 1 Click the edit icon in the upper right 2 Click URL 3 Follow the prompts to fill in the information 4 Click Done to save it ...

Page 24: ...in the upper right 2 Click LDAP 3 Edit the information following the prompts 4 Click Done to save it BlockList CallBarring You can enable Blacklist click the to add number or contacts what you want Using the same method to set the whitelist and CallBarring ...

Page 25: ...lected network mode DHCP or Static IP Connect mode Displays the IP address of the current network model IP address Displays the Subnet Mask of the current network model Subnet mask Displays the default gateway of the current network model IP Gateway Displays the primary DNS server address of the current network model Primary DNS Displays the standby DNS server address of the current use of the net...

Page 26: ...m 26 Network Network Tap Network WAN mode interface the default interface is DHCP click Save button to save successfully after the configuration of each interface is finished Then a tip box Config saved will be shown ...

Page 27: ...CP Static IP Configuration item Meaning You can select to use DHCP which means whether Use the DNS to connect network assigned by the DHCP server IP address Input your assigned IP address Subnet mask Input your assigned subnet mask IP gateway Input your assigned gateway Primary DNS Input your assigned DNS server address Secondary DNS Input your assigned Alert DNS server address ...

Page 28: ...e PPPoE interface PPPoE Configuration item Meaning User Input your assigned PPPoE Username Password Input your assigned PPPoE Password Auto connect o n power up W hether t o automatically connect PPPoE on power up Auto r econnect W hen connecting failed whether t o automatically connect PPPoE PPPoE interface ...

Page 29: ...ice DSCP Video DSCP Set the number of Video DSCP Signal DSCP Set the number of Signal DSCP DSCP is one standard of QoS It can set the priority of Voice Video and Signal Slide down the screen to the QoS WAN VLAN page VLAN is Virtual Local Area Network Enable VLAN then you can set VLAN ID the range of ID number is 0 4095 you can also set the priority of 802 1p the range is 0 7 Note You must enable D...

Page 30: ...ith each other Enable WAN port VLAN Enable Disable WAN port VLAN WAN port VLAN ID Set the number of VLAN ID SIP 802 1P priority Set the priority number of SIP 802 1p priority Port VLAN mode Select the status of LAN Port VLAN Follow WAN Follow the ID number of WAN Disable Disable Port VLAN Enable Enable Port VLAN and you can set the LAN Port VLAN ID different from WAN LAN port VLAN ID Set the numbe...

Page 31: ...lt settings click Save button to save Port Configuration item Meaning Port Settings RTP port range start 10000 60000 Set the telephone s RTP start port This port is distributed to dynamic allocation RTP port quantity Set the maximum number of allocated RTP port The default is 200 ...

Page 32: ...after selecting or modifying the default settings click Save button to save STUN interface STUN Configuration item Meaning Server address Configure the SIP STUN server address Server port Configure the SIP STUN server port The default is 3478 ...

Page 33: ...as the same settings Enable Disable registration Disable register Enable register Server address Set your SIP server address It supports the address in the form of domain name Authentication user Set your SIP account Authentication Password Set your SIP password SIP user Input the phone number assigned by your VoIP service provider Phone will not register if there is no phone number configured Acc...

Page 34: ...e backup server can be connected only when the primary server cannot connect When the primary server is connected the phone will automatically switch back to the primary server to communicate Backup server port Configure the backup server port Backup Proxy Server port Configure the SIP register proxy server port Server name Configure the SIP register server name Registration expire s Configure the...

Page 35: ...successful registration you can subscribe to information such as someone else s status or voice mail and so on Enable rport Configure whether to support RFC3581 rport mechanism is used in inter nal network and requires a SIP server to support it is used for keeping the NAT connect of the internal network and the external network Enable PRACK Configure whether to support SIP PRACK function used by ...

Page 36: ...Call Tap Call enter the interface after configuring the parameters of each interface you can click Save button to save General Tap Call General interface after configuring the parameters you can click Save button to save ...

Page 37: ...d length After setting the length successfully the num ber dialed out will hide the appropriate length For example sets the prefix number to 138 the password length is 5 and dial the number 138142658941 then it will display as 138 8941 on the dial interface Hide DTMF It has four choices Disable All Delay and Last show Disable that is the content you input is clear text and it can be seen All that ...

Page 38: ...uto redial Enable this function calling out someone if he is in busy it will pop up a prompt box whether to auto redial press OK the phone will call out him according the Interval and Times that you set Auto redial interval Specify the Auto Redial interval Auto redial times Specify the Auto Redial times Enable intercom Enable Intercom Mode by selecting it Then you can set up connection to the oper...

Page 39: ...ging app IM App If you select the third app when you pick up handset or press Headset Handsfree key the phone will use the app to make a call Auto Hold when you call or receive the second way calls the phone will hold the first way call Country code Input the country number such as the number of China is 86 Area code input the region number that is the area number for example the number of Beijing...

Page 40: ...th in the non pre dial mode it will directly dial the phone number Press to Do Blind Transfer Enable Disable After enable this function when you do a blind transfer you can input number end with do send it Blind Transfer on Onhook Enable Disable After enable this function when you end input the transfer number you can directly on hook the phone to do the blind transfer Attended Transfer on Onhook ...

Page 41: ...number before the outgoing number when you are going to call Method to use the prefix Example If you set the prefix is 135856 and you want to dial the number 13585679801 Then when you dial the number you can press and hold 0 when the appears you can just input 79801and send the number the 79801 is the numb you input but you can see the dialing number is 13585679801 ...

Page 42: ...e DND here to control this account reject the incoming call Enable Always Forward Set the forward number below and enable this function when it has a coming call the phone will forward the call to the setting number and display one missed call Enable Busy Forward Same as the above function but when the phone has one call it can forward the incoming call Account 1 Configuration item Meaning ...

Page 43: ...will auto answer when time out Enable missed call log Enable this function the status bar has prompt when missed incoming calls and save them to call log history Caller ID Type It is default display long number and support standard ISP num ber If not enable the phone will display last few numbers matched Enable user phone Enable this the phone can make call directly if not you need to precede the ...

Page 44: ... to desktop interface when press home key When enable shortcuts you can press and hold the application to set shortcuts to desktop Tap Display Display interface After configuring the parameters you can click Save button to save successfully Tone Configuration of the telephone voice parameters including selecting a ringtone SMS notification tones keypad tones and other Tap Settings Sound interface ...

Page 45: ...e After configuring the parameters you can click Save button to save success fully Maintain Tap Settings Maintain Enter the interface Service port Tap Maintain Service port interface After configured the parameters you can click Save button to save successfully ...

Page 46: ...enter the command telnet program these com mands will be run on the server just like directly on the server console enter the same Can locally be able to control the server Web server type Select HTTP or HTTPS After selecting one server you can use the selected server to login the telephone s web page Such as https 192 168 1 20 HTTP port Input server port default is 80 ...

Page 47: ...erface Enable TR069 Enable network mode select China Telecom or Normal ACS Server Input the address of the ACS server provider Account Input service provider assigns the account Password Input the account corresponding password Serial Number Input the Serial number Auto connect When enabled you can fill out the account and password CWMP set Configuration item Meaning CWMP set interface 1 CWMP set ...

Page 48: ...ackup interface Backup Configuration item Meaning Backup Interface ResetPhone This will erase all data from your phone s internal storage Backup The contact data phone settings data and calender backup to a specified folder Recovery Recovery has backup contacts phone settings configuration ...

Page 49: ...nwaip com 49 Update Tap Maintain Update enter the update interface System update Configuration item Meaning For ACS certification authentication is successful you can check the system updates Update Interface ...

Page 50: ... configuring the parameters you can click Save button to save successfully Enable VAD Whether to enable VAD Voice Activity Detection If you enabling VAD function then the G 729 payload length cannot be set greater than 20ms Audio Configuration item Meaning Audio Interface Touch Settings Audio enter the detailed view ...

Page 51: ...www denwaip com 51 Audio param Touch Audio Audio param interface After configuring the parameters you can click Save button to save successfully Audio param Interface ...

Page 52: ...Video and enter the settings interface Video param Touch Video Video param interface After configuring the parameters you can click Save button to save successfully Note If you want More clear and smooth video screen please select H 264 within 2M bandwidth Video param Interface ...

Page 53: ...deo bandwidth in video calls You can choose 11 kinds of video bandwidth types 64Kbps 192Kbps 256Kbps 384Kbps 512Kbps 768Kbps 1Mbps 1 6Mbps 2Mbps 3Mbps or 4Mbps Video Resolution Set video encoding resolution in a video call You can choose 4 types of video resolution QCIF 176 144 CIF 352 288 VGA 640 480 or 4CIF 704 576 Bandwidth Configuration item Meaning Banwidth Interface ...

Page 54: ...lect softkey screen first then add or delete the softkey by clicking the arrow you can also click the arrow up or down to adjust the softkey s position For example the below picture shows the call dialer softkey It can show up to six keys Softkey Interface Call Dialer softkey ...

Page 55: ... listening address es without involving SIP signaling You can specify up to 10 multicast listening addresses Tap Settings MCAST enter the multi cast interface you can follow the prompts to fill in the name and host you can also set the priority for the call Normal Call Priority Define the priority of the active call 1 is the highest priority 10 is the lowest Normal Call Priority The voice call in ...

Page 56: ...reboot the phone click Cancel will have no operation Call Service Register You can register the sip line on the web or by LCD the below picture show the web register configuration The status can show the if the line register successfully When register success the upper left of status bar will show the display name and number ...

Page 57: ...er the number 3 Click send it will call out follow the default dial mode you set 4 You can also click video to invite a video call When the phone has an incoming call you can click audio or video to answer the call if you did not select the phone will follow the default and mode you set when you pick up the handset You can also choose forward or reject the call ...

Page 58: ... headset handsfree key or click line key to the dial interface 2 Select the line and enter the number 3 Click Video to make a call 4 Click to end or re invite the video 5 Click and to adjust the video screen mode and video mode NOTE only available to DW810 models ...

Page 59: ... transfer enter the dial interface 2 Input the number or select contact from contacts or call log 3 Click transfer 4 If transfer success the phone will auto end the call if transfer failed the phone will return to the conversation interface and hold the call ...

Page 60: ...k transfer to complete the semi attend transfer NOTE If you want to use this function you need to enable the call waiting and call transfer Attended Transfer 1 During the conversation press the transfer key 2 Input the number you want to transfer to 3 Tap send 4 Press transfer key after the call answered and transferred successfully NOTE Call waiting and call transfer must be enabled The SIP serve...

Page 61: ...ng an active call 2 The first call will be placed on hold and dial tone will be heard 3 Dial the number to be added to the conference 4 Press Send 5 When the call is answered the conference will be started 6 To release the conference press Split Conference Interface ...

Page 62: ... Hold to put the active call on hold 2 If there is only one call on hold press the Resume to retrieve the call 3 If there is more than one call on hold click the dialog to change conversation then click the Resume button to retrieve the call ...

Page 63: ...on the Ethernet it will auto connect to networking otherwise the phone can not connect to networking Security 1 Set the Screen lock Click Settings enter the android settings interface Click Security Screen lock enter the configuration interface Follow the prompts to set screen lock which you want to use Set automatically lock time 2 Set owner info it will display on the lock screen 3 Set if make p...

Page 64: ...put Language input interface 1 Click Settings enter the android settings interface 2 Click language input enter the above picture interface 3 Select language to set what you want to use 4 Tick the input method which you want to use ...

Page 65: ... access can browse and set all configuration parameters while a user with general level can set all configuration parameters except server para meters for SIP and can not browse the configuration file Default user with general level Username guest Password guest Default user with root level Username admin Password admin ...

Page 66: ...supports 802 1Q P protocol and DiffServ configuration Use of a Virtual LAN VLAN allows voice and data traffic to be separated No VLAN Chart 1 shows a network switch with no VLAN Any broadcast frames will be transmitted to all other ports For example and frames broadcast from Port 1 will be sent to Ports 2 3 and 4 ...

Page 67: ... by red and blue In this example frames broadcast from Port 1 will only go to Port 2 since Ports 3 and 4 are in a different VLAN VLANs can be used to divide a network by restricting the transmission of broadcast frames Note In practice VLANs are distinguished by the use of VLAN IDs ...

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Page 70: ... value is 80 To enhance security change this from the default Setting this port to 0 will disable HTTP access Example The IP address is 192 168 1 70 and the port value is 8090 the accessing address is http 192 168 1 70 8090 Port for HTTPS access Before using https an https au thentication certification must be downloaded into the phone Default value is 443 To enhance security change this from the ...

Page 71: ...ister configuration in the web interface the proxy fields are empty While it is different with register configuration the config info will display in the web interface The backup proxy server will be used if the primary server is unavailable Set the audio codecs for current sip line ...

Page 72: ...he transfer The phone will transfer the current call to the third party 5 Attended Transfer on Onhook Hang up after the third party answers The phone will transfer the current call to the third party 6 Attended Transfer on Conference Onhook Hang up during a 3 way conference call the other two ways will make a call 7 Dial Prefix If you set the prefix is 135856 and you want to dial the number 135856...

Page 73: ...g area code 010 before the local phone number Using this feature 1 can be substituted for 010 For example to call 62213123 would only require dialing 162213123 instead of 01062213123 Example 3 Addition Two examples are shown In the first case it is assumed that 0 must be dialed before any 11 digit number beginning with 13 In the second case it is assumed that 0 must be dialed before any 11 digit n...

Page 74: ...ination address This is for IP direct Destination Set the Signaling port the default is 5060 Port Characters to be added at the end of the phone number This is optional Sets the number of characters to be deleted For example if this is set to 3 the phone will delete the first 3 digits of the phone number This is optional Suffix Delete Length Set the Alias This is the text to be added replaced or d...

Page 75: ...www denwaip com 75 Security Browse to the security file to be updated Click the Update button to update Note The sip TLS file and https file both support xx pem format ...

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