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www.desatech.com

123502-01C

27

TRoUBlEsHooTiNG

  WARNING:  Turn  off  and  unplug  fireplace  and  let  cool  before 

servicing. Only a qualified service person should service and repair 

fireplace.

 CAUTION: Never use a wire, needle or similar object to clean 

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

POSSIbLE CAUSE

1. Ignitor  electrode  not  con-

nected to ignitor cable

2. Ignitor  cable  pinched  or 

wet

3. Broken ignitor cable

4. Bad piezo ignitor

5. Ignitor electrode positioned 

wrong

6. Ignitor electrode broken

1. Gas  supply  turned  off  or 

equipment  shutoff  valve 
closed

2. Control knob not in PILOT 

position

3. Control knob not pressed in 

while in PILOT position

4. Air  in  gas  lines  when  in

-

stalled

5. Depleted gas supply (pro-

pane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not 

correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched 

by  any  metal  or  tubing. 

Keep ignitor cable dry

3. Replace ignitor cable

4. Replace piezo ignitor

5. Replace pilot assembly

6. Replace pilot assembly

1. Turn on gas supply or open 

equipment shutoff valve

2. Turn control knob to PILOT 

position

3. Press in control knob while 

in PILOT position

4. Continue  holding  down 

control knob. Repeat ignit-
ing  operation  until  air  is 
removed

5. Contact  local  propane/LP 

gas company

6. Clean  ODS/pilot  (see 

Cleaning and Maintenance, 

page 25) or replace ODS/
pilot assembly

7. Replace gas regulator

ObSERvED PRObLEM

When ignitor button is pressed, 

there  is  no  spark  at  ODS/
pilot

When ignitor button is pressed, 

there is spark at ODS/pilot but 
no ignition

Summary of Contents for CDCFNRA

Page 1: ...sonal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediatelycallyourgassupplierfromaneighbor s phone Follow the gas supplier s instructions If you cannot reach your gas su...

Page 2: ...icated on the rating plate This appliance is not convertible for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer WARNING This product contains and or generates chemicals known to the State of California to cause cancer or birth defects or other reproduc tive harm IMPORTANT Read this owner s manualcarefullyandcompletely before trying to assemble o...

Page 3: ...ould be located out oftrafficandawayfromfurniture and draperies Do not place clothing or other flammable material on or near the appliance Never place any objects on the heater Fireplace front and screen be come very hot when running heater Keepchildrenandadults away from hot surfaces to avoid burns or clothing ignition Fire place will remain hot for a time after shutdown Allow surfaces to cool be...

Page 4: ...to run properly This fireplace has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the fire place if not enough fresh air is available See Air for Combustion and Ventilation page 6 If fireplace keeps shutting off see Troubleshooting page 27 11 Do not run fireplace where flammable liquids or vapors are used or stored under dusty conditions 12 Do not use this fireplace to co...

Page 5: ...s tem requires no matches batteries or other sources to light fireplace Thermostatic Heat Control for thermostat Controlled Models Thermostat Controlled models have a ther mostat sensing bulb and a control valve The thermostat will automatically modulate the heat output to maintain a consistent room temperature This results in greater fireplace comfort This can also result in lower gas bills Unpac...

Page 6: ...al codes Read the following instructionstoinsureproperfresh air for this and other fuel burning appliances in your home Today s homes are built more energy efficient than ever New materials increased insulation and new construction methods help reduce heat loss in homes Home owners weather WARNING Always have screeninplacebeforeoperating fireplace This prevents exces sive temperatures on fireplace...

Page 7: ...ooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them DETERMINING FRESH AIR FLOW FOR FIREPLACE LOCATION Determining if You Have a Confined or Unconfined Space Use this work shee...

Page 8: ...fined space When ventilating to an adjoining unconfined space you must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting the two spaces see options 1 and 2 Figure 5 You can also remove door into adjoining room see option 3 Figure 5 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation for required si...

Page 9: ...gulator supplied by installer for propane LP units only piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection ground joint union sediment trap tee joint pipe wrench ACSAdesign certifiedequipmentshutoffvalve with 1 8 NPTtap is an acceptable alternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve fro...

Page 10: ...from the side of the fireplace cabinet to any combustible material and wall should follow diagram in Figure 6 Example The face of a mantel bookshelf etc is made of combustible material and protrudes 3 1 2 from the wall This com bustible material must be 4 from the side of the fireplace opening see Figure 7 INSTALLATION Continued Figure 7 Minimum Clearance for Combustible to Wall Minimum 16 from Si...

Page 11: ...combustible materials such as wall board gypsum board sheet rock drywall plywood etc may be butted up next to the sides and top edge of the firebox Combustible materi als should never overlap the firebox front facing Figure 9 Rough Opening for Installing in Corner Figure 8 Rough Opening for Installing in Wall 435 16 305 8 611 4 267 8 Figure 10 Attaching Fireplace to Wall Studs Nailing Flanges Nail...

Page 12: ...nationalproductstandard Follow all minimum clearances shown in this manual INSTALLATION Continued Figure 11 Minimum Mantel Clearances for Built In Installation Mantel Shelf Side of Firebox NOTICE Ifyourinstallationdoes not meet the minimum clear ances shown you must do one of the following raise the mantel to an accept able height remove the mantel Removing Upper Louver To install mantel or blower...

Page 13: ...no greater than 14 of water If gas line pressure is higher heater regulator damage could occur CAUTION Neverconnectpro pane LP fireplace directly to the propane LPsupply Thisfireplace requires an external regulator notsupplied Installtheexternal regulator between the fireplace and propane LP supply For propane LP units the installer must supply an external regulator The external regulator will red...

Page 14: ... sealant lightly to male threads of gas connector attached to flexible gas line equipment shutoff valve see Figure 16 CAUTION Avoid damage to regulator Holdgasregulatorwith wrenchwhenconnectingittogas piping and or fittings Thermo stat Controlled Models Only CAUTION Avoid damage to gas control Hold gas control with wrench when connecting it to gas piping and or fittings Remote Ready Models Only Fi...

Page 15: ...gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 3 Check all joints from gas meter to equip ment shutoff valve for natural gas or pro pane LP supply to equipment shutoff valve for propane LP see Figures 18 or 19 Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 4 Correct all leaks at once Pressure Testing Fireplace G...

Page 16: ...Terminal Wires Figure 22 Installing Remote Receiver Remote Receiver White Wire to TH Terminal on Control Valve Red Wire to TPTH Terminal on Control Valve Optional Wall Mounted Thermostat GWMT1 Remote Ready Models Only WARNING Read and fol low installation instructions Installation should be done by a qualified installer familiar with low voltage wiring procedures WARNING Do not connect this thermo...

Page 17: ...witch to any electrical source Electrical shock and or fire hazard will occur 1 Remove jumper wire from control valve see Figure 20 page 16 2 Connect one terminal of 25 ft wire to the TH terminal on the control valve Con nect other terminal to the THTP terminal on control valve See Figure 24 3 Route the 25 ft wire to a convenient loca tion to mount your wall switch no outside walls WARNING Do not ...

Page 18: ... louver Figure 28 Installing Rear Brick Liner Figure 29 Installing Side Brick Liners Figure 30 Installing Log Left Brick Liner Brick Liner Bracket and Screw Rear Brick Liner Log Set 2 Place rear brick liner against back of fire box The left and right brick liners will hold this liner in place see Figure 28 Be sure to hold the rear brick liner while installing the sides so it will not fall forward ...

Page 19: ...l injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electric switch ...

Page 20: ...place has a safety inter Operation Continued Thermostat Controlled Models Figure 32 Control Knob In The OFF Position Ignitor Button Control Knob Figure 33 Natural Gas Pilot Thermocouple Ignitor Electrode Pilot Burner Figure 34 Propane LP Gas Pilot Thermocouple Ignitor Electrode Pilot Burner TO TURN OFF GAS TO APPLIANCE Shutting Off Fireplace 1 Turn control knob clockwise to the OFF position 2 Turn...

Page 21: ...a few hours WARNING Burner will come on automatically within one min ute when control valve is in the ON position after the pilot is lit Note Your fireplace and thermostat blower will not turn on and off at the same time The fireplace may run for several minutes before the blower turns on After the heater modulates to the pilot position the blower will continue to run The blower will shut off afte...

Page 22: ...ntact a qualified service person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 8 Slightly push in and turn control knob coun terclockwise to the ON position 9 Set flame adjustment knob to any level between HI and LO Figure 36 Control Knob and Ignitor Button Location Shown as Supplied No Control Options Piezo Ignitor Button Control Knob Flame Adjustment Knob Figure 37 ...

Page 23: ...ed state the light will not light up when any button is pressed To Unlock press both buttons together on hand held remote control until the light stops flashing The hand held remote is now unlocked Thermostat Series Model HRC200 The hand held remote can be operated using either the manual mode MANU or thermo static mode AUTO see Figure 41 To select Fahrenheit Centigrade mode display carefully pres...

Page 24: ...emperature If the hand held remote is misplaced obstructed or for any reason cannot transmit to the receiver the receiver will shut off the fireplace This will occur in 8 or more minutes depending upon location of remote transmitter and strength of batteries Key Pad Lock Feature This feature allows the user to lock unlock the keypad on the hand held remote in the MANU or AUTO mode to prevent inadv...

Page 25: ...e Note When using the fireplace the first time the flame will be orange for approximately one hour until the log cures If burner flame pattern is incorrect as shown in Figure 45 turn fireplace off see To Turn Off Gas toAppli ance page20forThermostat ControlledMod els or page 22 for Remote Ready Models see Troubleshooting page 27 Figure 44 Correct Burner Flame Pattern Figure 45 Incorrect Burner Fla...

Page 26: ...ow been pushed into the burner repeat steps 3 and 4 Clean the pilot assembly also A yellow tip on the pilot flame indicates dust and dirt in the pilot assembly There is a small pilot air CLEANING AND MAINTENANCE Continued LOG Set If you remove one piece log set for clean ing refer to page 18 for placement instruc tions Replace log set if broken or chipped dime sized or larger CABINET Air Passagewa...

Page 27: ...e in PILOT position 4 Air in gas lines when in stalled 5 Depleted gas supply pro pane LP only 6 ODS pilot is clogged 7 Gas regulator setting is not correct REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Replace ignitor cable 4 Replace piezo ignitor 5 Replace pilot assembly 6 Replace pilot assembly 1 Turn on gas supply or open equipm...

Page 28: ...er ODS pilot lights keep control knob pressed in 30 seconds 3 Wait one minute for safety interlock system to reset Repeat ignition operation 4 Fully open equipment shut off valve 5 A Contact local natural or propane LP gas company B Clean ODS pilot see Cleaning and Maintenance page 25 or replace ODS pilot assembly 6 Hand tighten until snug then tighten 1 4 turn more 7 Replace pilot assembly 8 Repl...

Page 29: ...rn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Observeminimuminstallation clearances see page 10 4 Clean burner see Cleaning and Maintenance page 25 or replace burner orifice 1 Turn fireplace off when using furniture polish wax carpet cleaners or similar products 1 Refer to Air for Com...

Page 30: ...k See Warning statement at top of page 1 Not enough fresh air is available 2 Low line pressure 3 ODS pilot is partially clogged 1 Gas leak See Warning statement at top of page 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top of page REMEDY 1 Open window to venti late room Stop using odor causing products while fireplace is running ...

Page 31: ...l information A list of authorized dealers can be found by visiting www desatech com When calling DESA Heating LLC have ready model and serial numbers of your heater the replacement part number Replacement Parts Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they ...

Page 32: ...3502 01C 32 8 10 8 14 14 14 14 14 14 14 1 9 9 10 19 19 20 10 16 17 10 6 3 11 12 13 21 19 22 11 15 16 18 16 16 16 16 16 16 2 5 16 16 16 16 7 4 10 23 Parts Firebox Models CDCFPRA CDCFNRA VDCFRPB VDCFRNB VDCFTNB and VDCFTPB ...

Page 33: ...Hinge 1 13 104313 02 Left Pin Hinge 1 14 099230 02 Screw HWH SHLDR AB 10 x 0 63 14 15 111038 02 Remote Blower Bracket 1 16 M11084 26 Screw HWH AB 10 16 x 0 38 35 17 111633 01 Box Cover 1 18 111200 01 Support Bracket 1 19 116472 01 Brick Liner Kit 1 20 114408 01 Retainer 2 21 105440 01 Screen Assembly 1 22 103452 03 Screen Rod 2 23 103295 05BR Screen Frame 1 Not a field replacement part Parts Fireb...

Page 34: ...www desatech com 123502 01C 34 Parts THERMOSTAT MODELS VDCFTPB and VDCFTNB 8 7 5 6 6 12 2 4 19 18 15 16 9 9 17 11 14 3 13 20 9 1 21 10 ...

Page 35: ... AB 8 18 x 0 38 2 9 M11084 26 Screw HWH AB 10 16 x 0 38 10 10 Chamber Floor 1 11 097809 02 Male Fitting 1 12 098867 10 Gas Regulator 1 098867 14 Gas Regulator 1 13 108628 02 Inlet Tube 1 14 102394 02 Control Bracket 1 15 098522 13 Thermostat Gas Valve 1 098522 12 Thermostat Gas Valve 1 16 101381 01 Valve Cover with Piezo 1 17 101628 03 Flexible Connector 1 18 099211 01 Screw HWH AB 10 16 x 2 50 2 ...

Page 36: ...www desatech com 123502 01C 36 Parts REMOTE READY MODELS CDCFNRA CDCFPRA VDCFRNB and VDCFRPB 16 15 15 16 12 12 11 9 9 9 10 5 17 18 13 19 2 1 4 3 14 7 6 8 20 Natural Gas Only 9 21 22 ...

Page 37: ...98249 01 ODS Nut 2 9 M11084 26 Screw HWH AB 10 16 x 0 38 10 10 Chamber Floor 1 11 110793 01 Piezo Bracket 1 12 102445 01 Piezo Ignitor with Palnut Fastener 1 13 101628 01 Flexible Connector 1 14 098271 10 Ignitor Cable 1 15 M12461 26 Screw MX SLT WSR 10 32 x 3 8 4 16 111173 01 Remote Valve Bracket 2 17 103781 02 Gas Valve 1 103781 01 Gas Valve 1 18 101480 12 ASM High Temp Wire 1 19 097809 02 Male ...

Page 38: ...as needed CORNER MANTEL WITH Full HEARTH BASE GMC83F Oak Finished Georgian Design CS26CP Black Red Oak Cottage Design CMA208FB Light Oak Finished Traditional Design For all models Space saving mantel and hearth base corner design features clean classic lines Complete assembly instruc tions included Three sided perimeter trim kit included CABINET MANTEL and full hearth base GMC80FA Light Oak Finish...

Page 39: ... care and maintenance video is available by calling 1 866 672 6040 You may also email your request to productsupport desaint com Brick Liners Series 3 Included with CDCF Models HFL200 Aged Almond Straight Brick Pattern HFL201 Aged Red Straight Brick Pattern For all models Allows firebox interior to be aesthetically enhanced WALL MOUNT THERMOSTAT SWITCH GWMT1 For all models The desired comfort sett...

Page 40: ..._____________________ Serial No located on product or identification tag ___________________________ Date Purchased ___________________________ Keep receipt for warranty verification DESA Heating LLC 2701 Industrial Drive P O Box 90004 Bowling Green KY 42102 9004 www desatech com 123502 01 ...

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