DESi Utopic-R OK, User Manual

Page 1: ...Wireless Smart Lock USER MANUAL ...

Page 2: ... manual If you cannot solve the problem contact your dealer All the system needs to be protected from water direct sunlight and shocks Auto rotating parts ofthe device can cause injuries during installation BE CAREFUL If you are leaving your home for an extended period of time first fully charge your smart lock and take your mechanical key with you If you would leave more than 2 months after charg...

Page 3: ...tructure ABS Plastic Compatible Cylinder Type Euro Profile Batteries and Battery Life Your smart lock is equipped with rechargeable Lithium Ion batteries According to DESi labratory tests with a usage of 10 operations per day on a 2 turns lock battery life of smart lock is as follows 90 days Either RF or BLE is active 60 days Both RF and BLE are active Communication Capability Bluetooth Low Energy...

Page 4: ...uttons Handle for Manual Operation Charging Port microUSB Fixing Screws 4 pcs Fixing Screws 4 pcs Slot for The Modified Key VERTICAL HORIZONTAL Min 2 mm Outside The existing cylinder should come out at least 2 mm to be caught by smart lock Type A Important ...

Page 5: ...hat it can be taken out from the cylinder without rotating could be either horizontal or vertical First tighten 4 fixing screws lightly then tighten them firm INSTALLATION TYPE A Follow the steps below to install smart lock to the existing cylinder 4 5 mm Cut the key Keep the modified key in the position that it can be taken out Don t rotate Install the smart lock on the cylinder The arrows on the ke...

Page 6: ...NSTALLATION TYPE B Min 4 mm Outside The existing cylinder should come out at least 4 mm to be caught by smart lock Type B Important Fixing Screws 2 pcs Gripping Screws 2 pcs The Slot for Modified Key VERTICAL HORIZONTAL MODIFIED KEY MODIFIED KEY In some models MODIFIED KEY 2 way slot 1 way slot ...

Page 7: ...irst tighten 2 gripping screws and then tighten 2 fixing screws If your device has 2 way slot mark the key 5 mm from the surface of cylinder If your device has 1 way slot mark the key 7 mm from the surface of cylinder INSTALLATION TYPE B Follow the steps below to install smart lock to the existing cylinder Insert one of exiting keys to the cylinder 5 or 7 mm Cut the key in accordance with slot type...

Page 8: ...efine a password or skip it Press and hold two buttons on smart lock until you hear a long warning tone and then release buttons After that you will hear a short warning tone On application screen touch on the top left corner to see the list of Utopic smart lock around Touch the UTOPIC line enter a name for your device and touch the green tick If the pairing is successful you will hear multiple to...

Page 9: ...ck If you want to change the master controller of smart lock check HOW TO RESET SMART LOCK topic on the last page or please click on the link to watch how to reset video https www youtube com watch v _4y8HBLEAyk To use all available features of your device we highly recommend you to use a smartphone as master controller NOTE For Android phones when you are instaling the app it will ask permissions...

Page 10: ...sable enable or change the password of application Also you can enable biometric login or face ID from that menu LANGUAGES You can change language of the application APPLICATION INFO You can see the version of installed application VIDEOS You can see videos about usage of smart lock FAQ You can see questions and answers about usage SIRI SETTINGS You can open your lock with voice commands Only for ...

Page 11: ...device from your mobile application touch the Delete Device button in this menu In this tab you can see following information Device Name Favorite Device Battery Level Users Number of Enrolled Controllers Operations Number of Locking or unlocking Device Type Software version Button Mode Encoder or Key Entry NOTE 1 Blue colored menus and menu items are available for master phone only NOTE 2 Your de...

Page 12: ...abled the device will lock the door 10 seconds after the locking button on the device is pressed When you are going out if you press the locking button on the device and then close the door it will automatically lock your door in 10 seconds AUTO LOCK Your device has an automatic locking feature which let the device locks itself either one turn or full turns automatically in 15 30 45 or 60 seconds ...

Page 13: ...can lock and unlock your door without any problem Higher powers will decrease battery life MOTOR TYPE If your smart lock is equipped with coreless motor you need to change motor type to coreless You can get detailed information from your dealer about coreless motor If you have a device with coreless motor and if it cannot keep the latch of the lock inside enable Power Hold option BUTTONS FUNCTIONS...

Page 14: ...Menu Button Users Tab Touch to reach dedicated user page Besides managing contollers you can generate and send one time limited time access passwords by touching Create One Time Code line Details will be explained on page 18 19 and 20 You can enroll new controller if you touch Enroll New Controller line Please check next 2 pages for detailed explanation If you touch Delete All Contollers line all ...

Page 15: ... you need to send locking or unlocking signal via the new controller as explained below For how to video please click on the link https youtu be 7iKNoLvnvN8 t 30 DESi For keypad wake it up and touch the locking button For remote controller press and hold any button DESi For home automation interface power up the device and short circuit and then open circuit yellow and black cables 3 12 V DC For o...

Page 16: ...n the top right corner and go to Users tab On Users tab touch Enroll New Controller line to go enrolling new contoller page After that touch to Green Plus sign next to Enroll New Controller line Smart lock will give a long 5 sec and then a short warning tones With NEW MOBILE PHONE Touch on the top left corner to see the list of Utopic smart locks around Touch the UTOPIC line and enter a name and p...

Page 17: ...to Users tab then to Create One Time Code then Via App If you want to limit the validity of the code by a period you need to connect smart lock via bluetooth enable Time Limited Access feature and set the beginning and ending date During defined period the generated code will work only 1 time and if somebody tries to use generated code on a date which is not in defined period it will not work After ...

Page 18: ...n below Tap with your palm to wake up the device Then touch the SETTINGS button MASTER will be displayed on the screen Enter 5 digit master password symbol will appear on the screen Touch the 0 button OTP will appear on the screen Touch the SETTINGS to enter menu Touch the LOCK to cycle through the selections ON means OTP is on OFF means OTP is off Touch the SETTINGS to save your choice Touch Butt...

Page 19: ...e of the following roles for the time limited code Guest Administrator Room Service Maintenance Runner After choosing the role you will see following titles to set on coming page Check In Out Time Default check in time is 14 00 and check out time is 10 00 This period is valid for all the time limited access codes To change default values of this setting you need to connect smart lock via bluetooth...

Page 20: ...ring the period Besides keypad has master password and 1 user password if enabled for unlocking the smart lock If you touch to Menu button after waking the keypad up you can enter the master or user password to unlock the smart lock You should change the default master password of the keypad before using it as mentioned below Tap with your palm to wake up the device Then touch the SETTINGS button ...

Page 21: ...to the smart lock via bluetooth Single usage codes can be used 1 time only Multi usage code will be valid during selected period You can generate both single or multi usage codes for the same date If you generate two di erent multi usage codes whose periods have intersection and if the code which has a recent beginning date is used it cancels the code which has a former beginning date as explained...

Page 22: ... touch either LOCK ONCE to lock the door 1 turn or FULLY LOCK to lock all the turns button Your smart lock will lock the door You can also lock the door via button on smart lock For emergency conditions the handle and key also can lock the door 5 4 3 CHILD LOCK NIGHT MODE If you enable child lock mode smart lock will behave like a standard mechanical lock You can use it either with a mechanical ke...

Page 23: ... your own risk you can use any 5 V DC microUSB chargers or a powerbank Use high quality chargers cables and powerbanks only You may use your smart lock as it is always connected to charger The device will automatically adjust itself to work as always connected valid for firmware version 72 and higher If you are leaving your home for an extended period of time first fully charge your smart lock and...

Page 24: ... Please check page 5 and 7 for details There would be a problem related with connection between motor and rotating shaft Call your dealer and ask for service THE CONTROLLERS CANNOT OPERATE THE SMART LOCK Child lock would be activated To deactivate child lock press two buttons on smart lock and wait till you hear 3 short warning tones I CANNOT ADJUST THE SETTINGS OF SMART LOCK WITH MY PHONE The pho...

Page 25: ...reach requested permission you need to uninstall then reinstall the application and allow the requested permissions during installation If you have this issue during enrolling your phone to the smart lock maybe you foget to shift the smart lock to enrolling mode Please check pages 8 14 and 16 for details about enrolling your phone to smart lock BUTTONS OF SMART LOCK DO NOT WORK The smart lock woul...

Page 26: ...ge 27 I CANNOT GENERATE A TEMPORARY ACCESS CODE ONE TIME ACCESS CODE If your smart lock software firmware version is below 80 you cannot create a temporary access code via application To use this feature you need to upgrade your smart lock to latest firmware please check page 27 I CANNOT USE MECHANICAL KEY FROM OUTSIDE Encoder or Key Enterance section on device information screen should be active ...

Page 27: ...mart lock charge level are at least 50 during the update process To prevent interruptions it is recommanded to switch master phone to flight mode before launching the app for updating firmware The update process will take approximately 10 minutes During this time keep the phone close to smart lock Make sure that the Bluetooth connection does not lost and the application does not close If your phon...

Page 28: ...harging port of smart lock as soon as possible The charger should be plugged to electricity as well After a while double tone and then triple tone will be heard and all the controllers including master controller enrolled to the device will be deleted For how to video please click on the link https www youtube com watch v _4y8HBLEAyk After resetting the smart lock please check if old master contro...

Page 29: ...ill stop in defined rotational position after every locking and unlocking IMPORTANT NOTE Please be sure that ENCODER or KEY ENTERANCE is enable If not you need to reset your smart lock and pair the master user Firmware 89 or above has ability to activate Entry With Key mode over the App Press Activate Entry with Key button and wait 10 seconds Then you will be able to use key from outside Smart Loc...

Page 30: ...utu be KF7SPaxDIws t 45 When you look at the door handle from inside the house you should choose which side it is Then click continue for automatic adjustments of turns Press LOCK to see if everything works good Then click YES if everything is working properly If it is not please start from the first step again ...

Page 31: ...ttps youtu be KF7SPaxDIws t 249 Remove the key from outside and turn smart lock handle left or right few times to rotatable again Then press continue to let device makes tests If locking operation is successful press YES to move to next step to test overriding key from outside You may have some difficulty pushing the key from the outside Because there is also a key inside If everything is fine pre...

Page 32: ... Remove the key from outside and turn smart lock handle left or right few times to rotatable again Press continue and confirm to finish setup Smart Lock Installation Adjustments and Pairing The Smart Phone Video https www youtube com watch v KF7SPaxDIws ...

Page 33: ...ps below 1 Go to Settings of Android device 2 Select Application Manager 3 Click the 3 dots in the top right corner and select All System Apps 4 Select Bluetooth from the large list of Applications 5 Force Stop 6 Select Storage 7 Clear Data 8 Clear Cache 9 Restart the mobile phone Note In Android 11 versions instead of the 3 dots in the top right corner there is a small icon with down arrow and a ...

Page 34: ...TH THIN KEYS Some keys may be thinner than 2 4mm approx two euro coin thickness In this case you may need to thicken the key with a few turns of tape after or before cutting the key To do this follows the steps below ...

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