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I CANNOT ENROLL MY PHONE AS THE MASTER CONTROLLER
There would be a controller which is already enrolled to motorized knob. If you want to change the master controller, first
you need to reset the motorized knob (check last page) and then enroll your mobile phone (check page 8.) If you reset the
motorized cylinder, all the controllers including auto-locking module, keypad, fingerprint reader etc. need to be reenrolled
to the motorized cylinder after enrolling new master phone.
MY PHONE CANNOT CONNECT TO THE DEVICE
- For Android smartphones, all the permissions (e.g. location, bluetooth etc.) requested during installation of application
need to be given without any restriction. If you did not allow the app to reach requested permission, you need to uninstall,
then reinstall the application and allow the requested permissions during installation.
- If you have this issue during enrolling your phone to the motorized knob, maybe you foget to shift the motorized knob to
enrolling mode. Please check pages 8, 14, and 16 for details about enrolling your phone to motorized knob.
THE BUTTONS OF MOTORIZED KNOB DO NOT WORK
- Due to low battery, the motorized cylinder would stop working. Charge the device via provided charger for 3 hours.
- The motorized knob would be in child lock (night) mode. Please check page 22 for details of child lock (night) mode.
- If the device is not used for a long period, the rechargeable batteries may be damaged. Call your dealer and ask for
service.