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If your motorized knob’s software/firmware version is below 80, you cannot change motor power even though you see the
that setting. To use this feature, you need to upgrade your motorized knob to latest firmware. (please check page 27)
LOCK / UNLOCK BUTTONS WORKS IN WRONG DIRECTION
You need to invert the locking way. Please check page 12.
If you forget your password, there is no chance to get it back. As a solution, you need to delete the application and reinstall
it. However, in this case, your phone will not recognize your smart lock. You must reset your smart lock and enter the smart
lock to the pair mode.
If your motorized knob’s software/firmware version is below 80, you cannot create a temporary access code via
application. To use this feature, you need to upgrade your motorized knob to latest firmware. (please check page 27)
I CANNOT ADJUST THE MOTOR POWER
I FORGOT THE PASSWORD OF MOBILE APPLICATION
I CANNOT GENERATE A TEMPORARY ACCESS CODE / ONE TIME ACCESS CODE