DESi Utopic2 Series, User Manual

Page 1: ...Utopic2 Smart Lock USER MANUAL ...

Page 2: ...o be protected from water direct sunlight and shocks Place the batteries after installation of the system to the door If the batteries are placed before the installation auto rotating parts may cause injuries WATCH YOUR FINGERS For some doors even if you remove cylinder screw you cannot remove cylinder due to cramped installation of defender If this is the situation follow the instructions below a...

Page 3: ...1xInstallationscrewandHexkey 1 FEATURES OF THE DEVICE Structure Engraved Aluminum ABS Plastic Zamak Cylinder Length outside 31 mm x 37 mm inside Inside part can extensile up to 43 mm Different cylinder lengths are available Batteries and Battery Life 5x AA size 1 5 V Alkaline or Lithium Batteries On a 2 turns lock with 10 operations per day 300 days if RF or Bluetooth is enabled 200 days if RF and...

Page 4: ...the handle by pulling Remove the batteries Rotate hex screw to counter clock wise by using the hex key out of the box You will see the cylinder will be disassembled from the motorized part To assemble two parts combine cylinder and motorized part in a proper way and rotate hex screw to clock wise Metal Extending Parts used if needed Plastic Cover Cover Spring ...

Page 5: ...by pulling Remove the batteries Rotate hex screw to counter clock wise by using the hex key out of the box till the motorized part is disassembled from the cylinder Add 2 mm metal extending parts as needed Assemble cylinder and motorized part and rotate hex screw to clock wise direction Install the batteries and check the device if it is working properly or not 26 10 32 26 10 38 1 STEP Remove exis...

Page 6: ...ng to your lock If you want to change the master controller of smart lock check HOW TO RESET SMART LOCK topic on page 18 or please click on the link to watch how to reset video https youtu be Z2caq6RQ8 U To use all available features of your device we highly recommend you to use a smartphone as master controller NOTE For Android phones when you are instaling the app it will ask permissions You nee...

Page 7: ...and short warning tone and then release button 4 Touch on the top left corner to see the list of Utopic smart locks around 5 Touch to UTOPIC line and enter a name for your device and touch to green tick 6 If the matching is successful you will hear 2 short tones from motorized cylinder and your device will be master controller of motorized cylinder Set Reset Button Please watch video for details h...

Page 8: ...RD You can disable enable or change the password of application Also you can enable biometric login or face ID from that menu LANGUAGES You can change language of the application SIRI SETTINGS You can open your lock with voice commands Only for Iphone APPLICATION INFO You can see the version of installed application VIDEOS You can see videos about usage of smart lock FAQ You can see questions and ...

Page 9: ...d menu has 4 tabs Device Info Knob Settings Users Reports 5 3 1 DEVICE INFO TAB In this tab you can see following information Device Name Favorite Device Battery Level Users Number of Enrolled Controllers Operations Number of Locking or unlocking Device Type Software version Button Mode NOTE 1 Blue colored menus and menu items are available for master phone only NOTE 2 Your device s firmware can b...

Page 10: ... a semi automatic feature which senses the knob key rotation and continue to rotate automatically On this menu item you can enable disable this feature AUTO LOCK Your device has an automatic locking feature which let the device locks itself either one turn or full turns automatically in 15 30 45 or 60 seconds after it is unlocked If you enable auto locking you will see DAY MODE setting which gives...

Page 11: ...k inside when it unlocks the door 1 sec 3 sec 6 sec 0 sec is for the doors without latch MOTOR POWER You can adjust the power and also speed of motor in 4 different levels adjust to the lowest level which can lock and unlock your door without any problem Higher powers will decrease battery life MOTORTYPE If your smart lock is equipped with coreless motor you need to change motor type to coreless I...

Page 12: ...ime limited access to any user or controllers from this menu Menu Button Users Tab Touch to reach dedicated user page Besides managing contollers you can generate and send one time limited time access passwords by touching Create One Time Code line Details will be explained on page 20 21 and 22 You can enroll new controller if you touch Enroll New Controller line Please check next 2 pages for deta...

Page 13: ...you need to send locking or unlocking signal via the new controller as explained below For how to video please click on the link https youtu be 7iKNoLvnvN8 t 31 DESi For keypad wake it up and touch the locking button For remote controller press and hold any button DESi For home automation interface power up the device and short circuit and then open circuit yellow and black cables 3 12 V DC For ot...

Page 14: ... then Via App If you want to limit the validity of the code by a period you need to connect smart lock via bluetooth enable Time Limited Access feature and set the beginning and ending date During defined period the generated code will work only 1 time and if somebody tries to use generated code on a date which is not in defined period it will not work After that touch to Create One Time Code Pop up...

Page 15: ...on in the top right corner and go to Users tab On Users tab touch Enroll New Controller line to go enrolling new contoller page After that touch to Green Plus sign next to Enroll New Controller line Smart lock will give a long 5 sec and then a short warning tones With NEW MOBILE PHONE Touch on the top left corner to see the list of Utopic smart locks around Touch the UTOPIC line and enter a name a...

Page 16: ...turn If you touch to Fully Lock button system will automatically lock all the turns You can lock the door by using the knob or the key as well If semi automatic working is enabled when you rotate the knob or the key to locking way it will sense the movement and lock the door one turn 4 2 a NIGHT MODE Night mode is a security option which temporarily disables remote controllers In this way the door...

Page 17: ...use water or corrosive chemicals Do not touch to electronic parts of the device with a conducting metal or sharp object 5 1 REPLACING MOTORIZED CYLINDER S BATTERIES The motorized cylinder uses 5x AA size 1 5 V Alkaline or Lithium batteries Do not use old and new batteries or different types of batteries together If you are changing batteries change them all Use high quality batteries If you hear t...

Page 18: ...ess and hold set reset button Put the 5th battery You will start to hear a long warning tone from motorized cylinder Continue to hold the button till you hear two short tone after long warning tone In this way motorized cylinder will be reset and all the controllers including master controller enrolled to the device will be deleted Click on the link to watch how to reset video https youtu be Z2caq...

Page 19: ...low Tap with your palm to wake up the device Then touch the SETTINGS button MASTER will be displayed on the screen Enter 5 digit master password symbol will appear on the screen Touch the 0 button OTP will appear on the screen Touch the SETTINGS to enter menu Touch the LOCK to cycle through the selections ON means OTP is on OFF means OTP is off Touch the SETTINGS to save your choice Touch Buttons ...

Page 20: ...f the following roles for the time limited code Guest Administrator Room Service Maintenance Runner After choosing the role you will see following titles to set on coming page Check In Out Time Default check in time is 14 00 and check out time is 10 00 This period is valid for all the time limited access codes To change default values of this setting you need to connect smart lock via bluetooth Us...

Page 21: ...g the period Besides keypad has master password and 1 user password if enabled for unlocking the smart lock If you touch to Menu button after waking the keypad up you can enter the master or user password to unlock the smart lock You should change the default master password of the keypad before using it as mentioned below Tap with your palm to wake up the device Then touch the SETTINGS button MAS...

Page 22: ...the smart lock via bluetooth Single usage codes can be used 1 time only Multi usage code will be valid during selected period You can generate both single or multi usage codes for the same date If you generate two di erent multi usage codes whose periods have intersection and if the code which has a recent beginning date is used it cancels the code which has a former beginning date as explained be...

Page 23: ...CKED LOCKED EVEN THE SMART LOCK IS ROTATING There would be a problem related with connection between motor and rotating shaft Call your dealer and ask for service THE CONTROLLERS CANNOT OPERATE THE SMART LOCK Child lock would be activated To deactivate child lock press two buttons on smart lock and wait till you hear 3 short warning tones I CANNOT ADJUST THE SETTINGS OF SMART LOCK WITH MY PHONE Th...

Page 24: ...Y PHONE CANNOT CONNECT TO THE DEVICE For Android smartphones all the permissions e g location bluetooth etc requested during installation of application need to be given without any restriction If you did not allow the app to reach requested permission you need to uninstall then reinstall the application and allow the requested permissions during installation If you have this issue during enrollin...

Page 25: ...If your smart lock software firmware version is below 80 you cannot change motor power even though you see the that setting To use this feature you need to upgrade your smart lock to latest firmware please check page 27 I CANNOT GENERATE A TEMPORARY ACCESS CODE ONE TIME ACCESS CODE If your smart lock software firmware version is below 87 you cannot create a temporary access code via application To...

Page 26: ...update process To prevent interruptions it is recommanded to switch master phone to flight mode before launching the app for updating firmware The update process will take approximately 10 minutes During this time keep the phone close to smart lock Make sure that the Bluetooth connection does not lost and the application does not close If your phone has an automatic screen lock always turn off thi...

Page 27: ...below 1 Go to Settings of Android device 2 Select Application Manager 3 Click the 3 dots in the top right corner and select All System Apps 4 Select Bluetooth from the large list of Applications 5 Force Stop 6 Select Storage 7 Clear Data 8 Clear Cache 9 Restart the mobile phone Note In Android 11 versions instead of the 3 dots in the top right corner there is a small icon with down arrow and a lin...

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