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9.
TROUBLESHOOTING
IF THE MOTORIZED CYLINDER CANNOT FULLY LOCK/UNLOCK THE DOOR
There can be high friction on the lock or latch bold. It may be caused by sag of the door or unadjusted locking mechanism.
Check if you can open the lock and latch with a key easily. If there is a problem on door or lock, that need to be fixed.
Batteries of motorized cylinder may be weak. Recharge the batteries.
IF DOOR IS NOT OPENED EVEN THE KNOB IS ROTATING
There is a problem related with connection between motor and cylinder. Call your dealer and ask for service.
IF CONTROLLERS ARE NOT OPERATING THE MOTORIZED CYLINDER
Child lock would be activated. To deactivate child lock, press two buttons on motorized cylinder and wait till you hear 3
short warning tones.
IF YOU CANNOT ADJUST THE SETTINGS OF MOTORIZED CYLINDER WITH THE CONTROLLER
The controller is not enrolled to the motorized cylinder as master controller. If you want to change the master controller of
motorized cylinder, check “HOW TO RESET MOTORIZED CYLINDER” topic on the last page.
Summary of Contents for utopicR
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