49-1000129 Rev. 1
13
Problem
Possible Causes
What to Do
Dual-drawer refrigerator does not
run
Dual-drawer Refrigerator is
unplugged.
Plug power cord into power source.
Breaker is tripped or turned off/Fuse
is blown.
Reset/Turn on breaker or replace fuse.
Dual-drawer refrigerator
compressor runs frequently or for
long periods of time
Normal when first plugged in
Allow 24 hours for the dual-drawer
refrigerator to cool completely
Warm or large amounts of food
added
This is normal
Door is left ajar
Ensure that door is not being held open by
an item
Hot weather or frequent openings
This is normal to maintain constant
temperature during hot and humid days
Gasket is not sealing properly
Clean the gasket
Dual-drawer refrigerator has an
odor
Food is not sealed or packaged
properly
Reseal packaging. Place an opened box of
baking soda in the dual-drawer refrigerator,
replace every 3 months
Interior needs to be cleaned
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Food stored too long
Dispose of spoiled food.
Light does not come on
Dual-drawer refrigerator is
unplugged.
Plug into power source.
LED light is burned out.
Contact a qualified technician to replace the
burned out LED.
Drawers do not close properly
Dual-drawer refrigerator is not level
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Something is obstructing door
closure
Check for and remove obstructions eg.
bottles, food, spills, etc.
Vibration or rattling
Dual-drawer refrigerator is not
resting firmly on floor
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Normal Sounds
It sounds like water is flowing from
the dual-drawer refrigerator
Refrigerant flowing in the lines will make this
sound when the compressor starts and stops.
The dual-drawer refrigerator has an
automatic defrosting system. The defrosted
water will make this sound.
Humming or buzzing sounds
The compressor and fans can make this
sound. If the dual-drawer refrigerator is not
level, the sound will be louder.
Cracking or clicking sounds
The interior parts will make this sound as
they contract and expand in response to
temperature changes.
Troubleshooting Tips...
Before you schedule service
TROUBLESHOOTING TIPS
Save time and money! Review the charts on the following pages first and you may not need to schedule service.
