6500 Series Control Head w/ XD10 Controller Troubleshooting
Symptoms
Causes
Solutions
Unit remains locked after access
control is presented until arm is
pulled in.
Mechanical bind between locking
bar and cam assembly (typically
from unit being out of plumb or
not level)
Remove locking bar assembly
from control head (easiest way on
non-key lock models is to punch
out dowel pin pivot point from
bottom side of head casting) and
clearance.
Turnstile rotating the wrong
direction.
sheet.
Directional inputs wired
incorrectly.
In some cases, the control head
operate as needed. Refer to pages
9-15 for inf
ormation about how
the control head operates. If
needed, control heads can be
returned to the factory for
reconfiguration for a fee of labor
plus parts (if required). Please
contact us before returning a
control head in this instance.
Refer to wiring legend on page 18
for direction port explanations.
Refer to page 12 f
or more
information. Additional parts will
be required to convert operation.
The control head can be returned
labor plus parts (if required).
Please contact us before returning
a control head in this instance.
sheet.
Turnstile fails lock when needed
to fail open or vice versa.
Unable to hold direction open to
allow multiple people to pass
through the turnstile.
Override wired to incorrect
inputs.
One-shot timers are enabled (on
regular access control input).
Disable the one-shot timer
settings on the logic controller.
Be sure that your access control
output is one second or less
during regular secure operation or
extra people may be able to pass
through. Refer to pages 19.
Other problems.
Please contact us for any other
issues.
Ensure the access control device
dedicated to overriding passage is
wired to the override input instead
of the standard input for that
direction.
512-321-4426
INS-DS100R-190401
Designed Security, Inc. - 1402 Hawthorne Street, Bastrop Texas 78602 - (800) 272-3555
sales@dsigo.com
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