CUSTOMER ASSISTANCE
Road Service in the U.S. or
Canada
If you require road service for any
reason in the U.S. or Canada, you may
call the
1–800–445–1980
customer
assistance phone number. An operator
will assist you in determining what
type of service is required. Not all
problems are engine related and not
all problems are covered by engine
or vehicle warranties.
YOU MAY
BE RESPONSIBLE FOR REPAIR
EXPENSES.
Before calling Customer Assistance,
please do the following:
□
Check coolant level
□
Check fuel level
□
Check DDEC fuses
□
Check for fuel leaks
□
Make sure manual shutoff valve (if
installed) on the fuel
fi
lter adaptor,
fuel processor body or fuel supply
line is open.
□
Check the oil level on the dipstick.
□
Check diagnostic codes.
If you call, have the following
information available:
□
Engine serial number
□
Vehicle make and model
□
Odometer mileage (kilometers) or
hourmeter hours
□
Vehicle owner/company name
140
All information subject to change without notice.
(Rev. 04/08)
DDC-SVC-MAN-0040 0704
Copyright © 2008 DETROIT DIESEL CORPORATION
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