Field Service Ver. 1.0 Aug. 2005
11. Tech. Rep. Mode
177
bizhub 200/250/350
Adjustment / Setting
11.11 CS Remote Care
11.11.1
Outlines
• CS Remote Care enables the machine and the computer at CS Remote Care center to
exchange data through telephone line or E-Mail in order to control the machine.
• CS Remote Care enables the machine to call the computer at the center when trouble
occurs. It also enables the computer at the center to contact the machine for the neces-
sary data.
• Data which CS Remote Care handles can be divided into the following groups.
a. Data which show the status of use of the machine such as Total count, PM count.
b. Data which show the abnormal situation on the machine such as where and how
often errors occur.
c. Data on adjustment
d. Data on setting
11.11.2
Setting Up the CS Remote Care
NOTE
• For resetting up the machine which CS Remote Care has already been set up,
clear the RAM for CS Remote Care before resetting.
☞
For clearing the RAM, see 187 Page.
• When using the telephone line for connection, use the recommended modem.
(For recommended modem, contact responsible person of KONICA MINOLTA.)
Step
Procedure
Using the telephone line modem
Using E-mail
0
Register the device ID to the application at CS Remote Care Center.
The initial connection is not available unless the device ID is registered.
1
Connecting the modem
Turn the power for the modem OFF. Connect
the machine and the modem with a modem
cable. Connect the modem and the wall jack
with a modular cable.
* For connecting the modular cable, see the
manual for the modem.
Be sure to remove the telephone line modem
when e-mail is used.
2
Clearing the RAM
1. Select [Tech. Rep. Mode]
→
[CS Remove Care], and touch [Detail Setting].
2. Touch [RAM Clear].
3. Select [Yes], and touch [END].
☞
3
Selecting the CS Remote Care function
Select [Tech. Rep. Mode]
→
[CS Remove Care]
→
[System Input], and touch [Modem].
Selecting the CS Remote Care function
Select [Tech. Rep. Mode]
→
[CS Remove Care]
→
[System Input], and touch [E-Mail].
4
Inputting the ID Code
1. Select [Tech. Rep. Mode]
→
[CS Remote Care]
→
[ID Code].
2. Input the seven digits ID of the service person, and touch [ID Code] again.
☞
5
Setting the date and time for CS Remote Care
1. Select [Tech. Rep. Mode]
→
[CS Remote Care], and touch [Detail Setting].
2. Touch [Date & Time Setting].
3. Input the date, time and the time zone using the 10-Key Pad, and touch [Job Start].
☞
Summary of Contents for ineo 250
Page 1: ...ineo 250 350 Dynamic balance www develop de Service Manual Field ...
Page 21: ...SAFETY AND IMPORTANT WARNING ITEMS S 18 4040P0C501DA High voltage ...
Page 26: ...ineo 250 350 Main Unit Dynamic balance www develop de Service Manual Field ...
Page 45: ...3 Built in Controllers Field Service Ver 1 0 Aug 2005 6 bizhub 200 250 350 General Blank Page ...
Page 331: ...25 Timing chart Field Service Ver 1 0 Aug 2005 292 bizhub 200 250 350 Appendix 4040F5E522DA ...
Page 334: ...Duplex Unit Switchback Unit Dynamic balance www develop de Service Manual Field ...
Page 352: ...ineo 250 350 Standard Controller Dynamic balance www develop de Service Manual Field ...
Page 364: ...FK 503 Dynamic balance www develop de Service Manual Field ...
Page 373: ...1 Product specifications Field Service Ver 1 0 Aug 2005 4 FK 503 General Blank Page ...
Page 379: ...4 Disassembly Reassembly Field Service Ver 1 0 Aug 2005 10 FK 503 Maintenance Blank Page ...
Page 529: ...11 Soft Switch List Field Service Ver 1 0 Aug 2005 160 FK 503 Adjustment Setting Blank Page ...
Page 542: ...DF 605 Dynamic balance www develop de Service Manual Field ...
Page 549: ...1 Product specifications Field Service Ver 1 0 Aug 2005 4 DF 605 General Blank Page ...
Page 578: ...PC 102 PC 202 Dynamic balance www develop de Service Manual Field ...
Page 583: ...1 Product specifications Field Service Ver 1 0 Aug 2005 2 PC 102 PC 202 General Blank Page ...
Page 609: ...8 Trouble code Field Service Ver 1 0 Aug 2005 28 PC 102 PC 202 Troubleshooting Blank Page ...
Page 610: ...PC 402 Dynamic balance www develop de Service Manual Field ...
Page 615: ...1 Product specification Field Service Ver 1 0 Aug 2005 2 PC 402 General Blank Page ...
Page 629: ...3 Other Field Service Ver 1 0 Aug 2005 16 PC 402 Maintenance Blank Page ...
Page 649: ...8 Trouble code Field Service Ver 1 0 Aug 2005 36 PC 402 Troubleshooting Blank Page ...
Page 650: ...JS 502 Dynamic balance www develop de Service Manual Field ...
Page 653: ...JS 502 General Maintenance Adjustment Setting Field Service Ver 1 0 Aug 2005 ii Blank Page ...
Page 655: ...1 System configuration Field Service Ver 1 0 Aug 2005 2 JS 502 General Blank Page ...
Page 660: ...FS 508 PU 501 OT 601 Dynamic balance www develop de Service Manual Field ...
Page 687: ...4 Other Field Service Ver 1 0 Aug 2005 22 FS 508 PU 501 OT 601 Maintenance Blank Page ...
Page 714: ...MT 501 Dynamic balance www develop de Service Manual Field ...
Page 719: ...1 Product specification Field Service Ver 1 0 Aug 2005 2 MT 501 General Blank Page ...
Page 732: ...SD 502 Dynamic balance www develop de Service Manual Field ...
Page 737: ...1 Product specifications Field Service Ver 1 0 Aug 2005 2 SD 502 General Blank Page ...