User's Guide
- 168 -
Action
Yes
No
Step 4
1. Check if the internal option is selected.
It may be necessary to manually add the internal option in
the printer driver to make it available for print jobs.
2. Resend the print job.
Does the internal option operate correctly?
The problem is
solved.
Contact
technical support
.
Tray problems
Action
Yes
No
Step 1
1. Open the tray and do one or
more of the following:
-
Check for paper jams or
misfeeds.
-
Check if the paper size
indicators on the paper
guides are aligned with the
paper size indicators on the
tray.
-
If you are printing on
custom-size paper, then
make sure that the paper
guides rest against the
edges of the paper.
-
Make sure the paper is
below the maximum paper
fill indicator.
-
Make sure paper lies flat in
the tray.
2. Check if the tray closes
properly.
Is the tray working?
The problem is solved.
Go to step 2.