User's Guide
- 172 -
Solving print problems
Printing problems
Multiple-language PDF files do not print
Action
Yes
No
Step 1
1. Check if the print options for the PDF output are set to embed
all fonts.
2. Generate a new PDF file, and then resend the print job.
Do the files print?
The problem is
solved.
Go to step 2.
Step 2
1. Open the document you want to print in Adobe Acrobat.
2. Click
File
>
>
Advanced
>
Print As Image
>
OK
>
OK
.
Do the files print?
The problem is
solved.
Contact
technical
support
.
Error message about reading the flash drive appears
Action
Yes
No
Step 1
Check if the flash drive is inserted into the front USB
slot.
Note:
The flash drive will not work if it is inserted into
the rear USB slot.
Is the flash drive inserted into the front USB slot?
Go to step 2.
Insert the flash drive
into the front USB
slot.