User's Guide
- 203 -
Action
Yes
No
Step 4
Replace the imaging unit, and then resend the print job.
Do horizontal voids appear on prints?
Contact
technical
support
.
The problem
is solved.
Vertical voids appear on prints
Action
Yes
No
Step 1
1. Make sure your software
program is using a correct fill
pattern.
2. Resend the print job.
Do vertical voids appear on prints?
Go to step 2.
The problem is solved.
Step 2
1. From the printer control panel,
set the paper type and weight in
the Paper menu to match the
paper loaded in the tray.
2. Resend the print job.
Do vertical voids appear on prints?
Go to step 3.
The problem is solved.