background image

B

Troubleshooting

105

B.1   Troubleshooting  Checklist

This  chapter  of  the  manual  is  designed  to  help  you  with  problems
that  you  may  encounter  with  your  personal  computer. To  efficiently
troubleshoot  your  system,  treat  each  problem  individually. This  is  to
ensure  an  accurate  diagnosis  of  the  problem  in  case  a  problem  has
multiple causes.

Some  of  the  most  common  things  to  check  when  you  encounter
problems while using your system are listed below.

1. The power switch of each peripheral device is turned on.
2. All cables and power cords are tightly connected.
3. The  electrical  outlet  to  which  your  peripheral  devices  are

connected  is  working. Test  the  outlet  by  plugging  in  a  lamp  or
other electrical device.

4. The monitor is turned on.
5. The  display’s  brightness  and  contrast  controls  are  adjusted

properly.

6. All add-in boards in the expansion slots are seated securely.
7. Any add-in board you have installed is designed for your system

and is set up correctly.

Monitor/Display

If the display screen remains dark after the system is turned on:

1. Make sure that the monitor’s power switch is on.
2. Check  that  one  end  of  the  monitor’s  power  cord  is  properly

attached  to  the  monitor  and  the  other  end  is  plugged  into  a
working AC outlet. If necessary, try another outlet.

3. Check  that  the  video  input  cable  is  properly  attached  to  the

monitor and the system’s display adapter.

4. Adjust  the  brightness  of  the  display  by  turning  the  monitor’s

brightness control knob.

Appendix B - Troubleshooting

Summary of Contents for NB30-EC

Page 1: ...NB30 EC EL NB35 EC EL Rev A System Board User s Manual 54600211 ...

Page 2: ...s the right to revise this publication and make changes to its contents at any time without obligation to notify any person or entity of such revisions or changes 2002 All Rights Reserved Trademarks Windows 98 SE Windows ME Windows 2000 Windows NT 4 0 and Windows XP are registered trademarks of Microsoft Corporation Intel and Pentium 4 are registered trademarks of Intel Corporation Award is a regi...

Page 3: ...not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the ...

Page 4: ...multilingual manual is included in the system board package To view the user s manual insert the CD into a CD ROM drive The autorun screen Main Board Utility CD will appear Click User s Manual System Board This user s manual is for the NB30 EC NB30 EL NB35 EC and NB35 EL system boards The differences between these boards are shown below NB30 EC EL Intel 845GL ADD slot EL supports onboard LAN NB35 ...

Page 5: ...tings for USB 6 2 8 Ports and Connectors Chapter 3 Award BIOS Setup Utility 3 1 The Basic Input Output System 3 1 1 Standard CMOS Features 3 1 2 Advanced BIOS Features 3 1 3 Advanced Chipset Features 3 1 4 Integrated Peripherals 3 1 5 Power Management Setup 3 1 6 PnP PCI Configurations 3 1 7 PC Health Status 3 1 8 CPU Frequency Control 3 1 9 Load Fail Safe Defaults 3 1 10 Load Optimized Defaults 3...

Page 6: ...indows 4 5 Intel Graphics Drivers for Windows 98SE NT ME 2000 XP 4 6 Audio Drivers and Software Application 4 7 Onboard LAN Drivers for Windows 4 8 USB 2 0 Driver 4 9 Microsoft DirectX 8 1 Driver 4 10 Drivers and Utilities Installation Notes Appendix A System Error Messages A 1 POST Beep A 2 Error Messages Appendix B Troubleshooting B 1 Troubleshooting Checklist 96 99 99 100 100 101 101 101 102 10...

Page 7: ...ssor 478 pin Supports up to 2 2GHz CPU speed 400 533MHz system data bus NB35 EC EL 400MHz system data bus NB30 EC EL System Memory Two 184 pin DDR SDRAM DIMM sockets 2 5V unbuffered PC1600 DDR200 PC2100 DDR266 DDR SDRAM DIMM Supports maximum of 2GB system memory using 64Mbit 128Mbit 256Mbit or 512Mbit technology Double sided x16 DDR SDRAM DIMM is not supported Chapter 1 Introduction Density Width ...

Page 8: ... data on the bus for nearly 100 percent efficiency The ADD slot is used for installing an ADD AGP Digital Display card CNR Communication and Networking Riser is an interface that supports multi channel audio V 90 analog modem phone line based networking or 10 100 Ethernet based networking riser board Onboard Graphics Features Graphics memory Shares 512K 1MB 8MB of the system memory in DOS mode Use...

Page 9: ...tereo full duplex codec with independent variable sampling rate High quality differential CD input True stereo line level outputs S PDIF in out interface 6 channel audio output Onboard LAN Features NB30 EL and NB35 EL only Uses Realtek RTL8100 fast ethernet controller Integrated IEEE 802 3 10BASE T and 100BASE TX compatible PHY 32 bit PCI master interface Integrated power management functions Full...

Page 10: ...nal audio connectors CD in and TAD 1 4 channel audio output connector 1 S PDIF in connector 1 S PDIF out connector 1 connector for IrDA interface 2 IDE connectors 1 floppy drive interface supports up to two 2 88MB floppy drives 2 ATX power supply connectors 1 Wake On LAN connector 1 Wake On Ring connector CPU fan chassis fan and second fan connectors 1 opened chassis alarm connector PCI Bus Master...

Page 11: ...to the BIOS The DMI utility in the BIOS automatically records various information about your system configuration and stores these information in the DMI pool which is a part of the system board s Plug and Play BIOS DMI along with the appropriately networked software is designed to make inventory maintenance and troubleshooting of computer systems easier Refer to chapter 4 for instructions on usin...

Page 12: ...the Suspend mode or Soft Power Off mode to wake up power on to respond to calls coming through an internal or external modem Refer to Wake On Ring Connector in chapter 2 and Resume On Ring in the Power Management Setup section in chapter 3 for more information Important If you are using a modem add in card the 5VSB power source of your power supply must support 720mA Wake On LAN The Wake On LAN fu...

Page 13: ...tem The 5VSB power source of your power supply must support 720mA Wake On USB Keyboard The Wake On USB Keyboard function allows you to use a USB keyboard to wake up a system that is in the S3 STR Suspend To RAM state Refer to Jumper Settings for Wake On USB Keyboard in chapter 2 and USB KB Wake Up From S3 in the Power Management Setup section in chapter 3 for more information Important If you are ...

Page 14: ...iles applications and operating system This is because the system is capable of storing all programs and data files during the entire operating session into RAM Random Access Memory when it powers off The operating session will resume exactly where you left off the next time you power on the system Important The 5VSB power source of your power supply must support 1A AC Power Failure Recovery When ...

Page 15: ...with a serial port and game MIDI port ý One card edge bracket mounted with 1 S PDIF in connector and 1 S PDIF out connector optional þ One IDE cable for ATA 33 ATA 66 or ATA 100 IDE drives þ One 34 pin floppy disk drive cable þ One Main Board Utility CD If any of these items are missing or damaged please contact your dealer or sales representative for assistance ...

Page 16: ...J6 4CH audio J9 Socket 478 3 3VSB Standby for PCI JP3 JP5 JP4 JP4 JP5 USB 6 select USB 5 6 J12 RESET SPEAKER HD LED J17 ATX SW G LED G SW PWR LED Clear CMOS JP7 Battery Firmware Hub Wake On LAN J20 Chassis fan J19 DDR SDRAM DIMM 1 DDR SDRAM DIMM 2 FDD J15 IDE 1 J18 IDE 2 J16 ATX Main Power PL1 CPU fan J13 Second fan J14 ADD Slot PCI Slot 1 PCI Slot 2 PCI Slot 3 CNR Slot PCI Standby Power LED AC 97...

Page 17: ... 3 3VSB Standby for PCI JP3 JP5 JP4 JP4 JP5 USB 6 select USB 5 6 J12 RESET SPEAKER HD LED J17 ATX SW G LED G SW PWR LED Clear CMOS JP7 Battery Firmware Hub Wake On LAN J20 Chassis fan J19 DDR SDRAM DIMM 1 DDR SDRAM DIMM 2 FDD J15 IDE 1 J18 IDE 2 J16 ATX Main Power PL1 CPU fan J13 Second fan J14 ADD Slot PCI Slot 1 PCI Slot 2 PCI Slot 3 CNR Slot PCI Standby Power LED AC 97 Front audio J1 DIMM Stand...

Page 18: ...or PCI JP3 JP5 JP4 JP4 JP5 USB 6 select USB 5 6 J12 RESET SPEAKER HD LED J17 ATX SW G LED G SW PWR LED Clear CMOS JP7 Battery Firmware Hub Wake On LAN J20 Chassis fan J19 DDR SDRAM DIMM 1 DDR SDRAM DIMM 2 FDD J15 IDE 1 J18 IDE 2 J16 ATX Main Power PL1 CPU fan J13 Second fan J14 AGP Slot PCI Slot 1 PCI Slot 2 PCI Slot 3 CNR Slot PCI Standby Power LED AC 97 Front audio J1 DIMM Standby Power LED Inte...

Page 19: ... CD in J6 4CH audio J9 Socket 478 CPU FSB select JP6 3 3VSB Standby for PCI JP3 JP5 JP4 JP4 JP5 USB 6 select USB 5 6 J12 RESET SPEAKER HD LED J17 ATX SW G LED G SW PWR LED Clear CMOS JP7 Battery Firmware Hub Wake On LAN J20 Chassis fan J19 DDR SDRAM DIMM 1 DDR SDRAM DIMM 2 FDD J15 IDE 1 J18 IDE 2 J16 ATX Main Power PL1 CPU fan J13 Second fan J14 AGP Slot PCI Slot 1 PCI Slot 2 PCI Slot 3 CNR Slot P...

Page 20: ...lable establish and maintain contact with the system chassis throughout any procedures requiring ESD protection The system board is equipped with two 184 pin DDR SDRAM DIMM Dual In line Memory Module sockets that support 2 5V DDR SDRAM DIMM Double Data Rate SDRAM DDR SDRAM is a type of SDRAM that doubles the data rate through reading and writing at both the rising and falling edge of each clock Th...

Page 21: ...e must correspond with Pin 1 of the socket 1 Pull the tabs which are at the ends of the socket to the side 2 Position the DIMM above the socket with the notch in the module aligned with the key on the socket 3 Seat the module vertically into the socket Make sure it is completely seated The tabs will hold the DIMM in place Pin 1 Notch Key Tab Tab ...

Page 22: ...r system because the processor s ratio clock was incorrectly set in the BIOS you can reconfigure the system with the default values stored in the ROM BIOS To load the default values stored in the ROM BIOS please follow the steps below 1 Power off the system 2 Set JP7 pins 2 and 3 to On Wait for a few seconds and set JP7 back to its default setting pins 1 and 2 On 2 3 On Clear CMOS Data 1 2 On Norm...

Page 23: ...el to enter the main menu of the BIOS 5 Select the CPU Frequency Control submenu and press Enter 6 Set the CPU Clock Ratio or Clock By Slight Adjust field to its default setting or an appropriate frequency ratio or bus clock Refer to the CPU Frequency Control section in chapter 3 for more information 7 Press Esc to return to the main menu of the BIOS setup utility Select Save Exit Setup and press ...

Page 24: ...ower On Onboard Super IO Device field in the Integrated Peripherals submenu of the BIOS must be set accordingly Refer to chapter 3 for details Warning 1 If JP1 was enabled with a password set in the KB Power On Password field and now you wish to disable the keyboard password function make sure to set the Keyboard Mouse Power On field to Disabled prior to setting JP1 to disabled You will not be abl...

Page 25: ...tion once a keyboard password has been set in the KB Power On Password Onboard Super IO Device field of the Integrated Peripherals submenu You must type the correct password to power on the system 3 The 5VSB power source of your power supply must support 720mA ...

Page 26: ... in the S3 STR Suspend To RAM state JP8 is used to enable or disable the wake up function for USB ports 1 to 4 USB 5 and USB 6 are designed so that the wake up function for these ports are always enabled Regardless of the USB port used make sure USB KB Wake Up From S3 in the Power Management Setup submenu of the BIOS is also set to Enabled Wake On USB KB for USB 1 2 3 4 JP8 1 2 3 1 2 3 1 2 3 2 3 O...

Page 27: ...using the Wake On USB Keyboard function for 2 USB ports the 5VSB power source of your power supply must support 1 5A If you are using the Wake On USB Keyboard function for 3 or more USB ports the 5VSB power source of your power supply must support 2A ...

Page 28: ...g the CPU s Front Side Bus NB35 EC EL only CPU Front Side Bus Select Jumper JP6 This jumper is used to select the front side bus of the CPU installed on the system board 1 2 On Auto default 2 3 On 100MHz All Off 133MHz 3 2 1 3 2 1 3 2 1 1 2 3 CPU FSB select JP6 ...

Page 29: ... On USB 6 on J12 default 2 3 On USB 6 on CNR USB 6 Select Jumpers JP4 and JP5 These jumpers are used to select USB 6 s location Set pins 1 and 2 to On if you want USB 6 on J12 Set pins 2 and 3 to On if you want USB 6 on CNR 3 2 1 3 2 1 JP4 JP5 JP5 JP4 3 2 1 USB 6 select ...

Page 30: ...use PS 2 K B RJ45 LAN USB 2 1 COM 1 VGA Parallel Line out Line in Mic in USB 3 ATX Double Deck Ports on NB30 EL and NB35 EL PS 2 Mouse PS 2 K B USB 1 COM 1 VGA Parallel Line out Line in Mic in USB 3 ATX Double Deck Ports on NB30 EC and NB35 EC USB 2 USB 4 USB 4 ...

Page 31: ...em will reserve IRQ12 for other expansion cards The Wake On Keyboard Wake On Mouse function allows you to use the keyboard or PS 2 mouse to power on the system Refer to Jumper Settings for Wake On Keyboard Wake On Mouse in this chapter and Keyboard Mouse Power On Onboard Super IO Device field in the Integrated Peripherals section in chapter 3 for more information Warning Make sure to turn off your...

Page 32: ... select the serial ports I O address in the Integrated Peripherals submenu Onboard Super IO Device field of the BIOS Connecting the Serial Ports The system board is equipped with an onboard serial port CN3 Teal Turquoise for COM 1 primary serial port located at the ATX double deck ports of the board It is also equipped with a 9 pin connector at location J10 for COM 2 secondary serial port COM 1 Se...

Page 33: ... a game MIDI port cable is provided with the system board If you want to use the secondary serial port connect the serial port cable to connector J10 Make sure the colored stripe on the ribbon cable is aligned with pin 1 of connector J10 Mount the card edge bracket to the system chassis ...

Page 34: ...N4 Burgundy located at the ATX double deck ports of the board for interfacing your PC to a parallel printer It supports SPP ECP EPP and PntMode modes You can select the port s mode in the Integrated Peripherals submenu Onboard Super IO Device field of the BIOS Parallel Port CN4 Parallel Burgundy ...

Page 35: ...Parallel Port PntMode Function Allows normal speed operation but in one direction only Allows parallel port to operate in bidirectional mode and at a speed faster than the SPP s data transfer rate Allows bidirectional parallel port op eration at maximum speed Allows parallel port to operate in bipolar mode ...

Page 36: ... the board If your monitor supports analog video but does not have a 15 pin D shell connector see your monitor dealer for the adapter or optional cable After you plug the monitor cable into the VGA port gently tighten the cable screws to hold the connector in place Some monitors have a switch that chooses between analog and TTL or digital operation If your monitor has such a switch set it for anal...

Page 37: ...n 1 2 3 4 5 Function VCC UP5 UP5 Ground Key Pin 6 7 8 9 10 Function VCC UP6 UP6 Ground Ground Pin 11 12 13 14 15 Function Ground Ground UP5 UP5 VCC Onboard USB Ports USB 1 2 3 4 Additional USB Ports USB 5 6 CN5 CN6 USB 5 6 J12 5 15 11 1 USB 3 4 Black USB 1 2 Black ...

Page 38: ...d edge bracket will be provided as an option If you wish to use the optional USB ports install the card edge bracket to the system chassis then insert the connector that is attached to the USB port cables to J12 Insert the USB port cable connector to pins 1 10 if One of the holes on the cable connector is plugged meaning the cable connector has a keying mechanism Insert the USB port cable connecto...

Page 39: ...ocation CN6 of the ATX double deck ports It allows the system board to connect to a local area network by means of a network hub The Realtek RTL8100 chip that controls this port can be enabled or disabled in the Integrated Peripherals submenu Intel OnChip PCI Device field of the BIOS Refer to the Integrated Peripherals section in chapter 3 for more information RJ45 LAN LAN CN6 RJ45 LAN ...

Page 40: ...tion 2 8 7 Audio Jacks Front Audio J1 Pin 1 3 5 7 9 Function Mic Vbias AuD_R_Out N C AuD_L_Out Function Ground AuD_Vcc Avcc N C Key N C Pin 2 4 6 8 10 CN7 Line In Light Blue Line Out Lime Mic In Pink 2 1 10 9 Front audio J1 ...

Page 41: ...udio output from the system board Line in Jack Light Blue This jack can be connected to the line out jack of any external audio devices such as Hi fi set CD player AM FM radio tuner synthesizer etc Connect a stereo cable from the line out jack of your external device to this line in jack Mic in Jack Pink Connect a microphone to the mic in jack Front Audio J1 J1 provides you the option of connectin...

Page 42: ...rt cable is provided with the system board Install the card edge bracket to the system chassis then connect the game MIDI port cable to connector J3 Make sure the colored stripe on the ribbon cable is aligned with pin 1 of connector J3 The Game MIDI port is identical to that of a standard PC game adapter or game I O port This port works well with any application that is compatible with the standar...

Page 43: ...odem Ground Ground Modem in to modem TAD TAD is a connector for telephony audio devices such as voice modem cards By installing a PCI voice modem card that is also equipped with a TAD connector connect one end of the cable that came with the card to the card s TAD connector and the other end to the TAD connector on the system board The voice modem will interface with the onboard audio allowing voi...

Page 44: ...audio signal from degrading whenever it is converted to analog One card edge bracket mounted with 1 S PDIF in connector and 1 S PDIF out connector will be provided as an option Install the card edge bracket to the system chassis then connect the appropriate audio cable connectors to J2 and J5 Make sure pin 1 of the cable connectors is aligned with pin 1 of J2 and J5 Now connect external speakers o...

Page 45: ...2 Hardware Installation 45 The Card Edge Bracket Mounted with S PDIF in and S PDIF out Connectors optional S PDIF OUT S PDIF IN ...

Page 46: ...put Connector Pin 1 3 5 7 Function SL Ground SR Ground Function Center out Ground LFE Out Key Pin 2 4 6 8 The 4 channel audio connector J9 supports 4 audio output signals center channel subwoofer rear right channel and rear left channel 7 2 1 4CH audio J9 ...

Page 47: ... may enable or disable this function in the Integrated Peripherals submenu Onboard Super IO Device field of the BIOS Connecting the Floppy Disk Drive Cable 1 Install the 34 pin header connector of the floppy disk drive cable into the shrouded floppy disk header J15 on the system board The colored edge of the ribbon should be aligned with pin 1 of J15 2 Install the other 34 pin header connector s i...

Page 48: ... controller in the Integrated Peripherals submenu INTEL OnChip IDE Device field of the BIOS Connecting the IDE Disk Drive Cable 1 If you are connecting two IDE drives install the 40 pin connector of the IDE cable into the primary shrouded IDE header IDE 1 J18 If you are adding a third or fourth IDE device install the 40 pin connector of the other IDE cable into the secondary shrouded IDE header ID...

Page 49: ...TA 2 ATA 33 ATA 66 or ATA 100 hard drives We recommend that you use hard drives from the same manufacturer In a few cases drives from two different manufacturers will not function properly when used together The problem lies in the hard drives not the system board Important If you encountered problems while using an ATAPI CD ROM drive that is set in Master mode please set the CD ROM drive to Slave...

Page 50: ...nnector J8 on the system board Set UART2 Mode Select Onboard Super IO Device field in the Integrated Peripherals submenu of the BIOS to the type of IrDA standard supported by your device You must have the proper drivers installed in your operating system to use this connector Refer to your operating system s manual or documentation Note The sequence of the pin functions on some IrDA cable may be r...

Page 51: ...Pin 1 2 3 Function Ground Power Sense The CPU must be kept cool by using a fan with heatsink Connect the CPU fan to the 3 pin fan connector at location J13 on the system board The system is capable of monitoring the speed of the CPU fan CPU fan J13 3 2 1 ...

Page 52: ...unit connect the fan s connector to location J19 on the system board The fan will provide adequate airflow throughout the chassis to prevent overheating the CPU The system is capable of monitoring and controlling the speed of the chassis fan The chassis fan will automatically turn off once the system enters the Suspend mode Chassis fan J19 3 2 1 ...

Page 53: ...you are installing a second fan in the system unit connect the fan s connector to location J14 on the system board The system is capable of monitoring and controlling the speed of the second fan The second fan will automatically turn off once the system enters the Suspend mode 3 2 1 Second fan J14 ...

Page 54: ...DMA interrupt To use the Wake On LAN function you must enable the Resume on LAN field in the Power Management Setup of the BIOS Your LAN card package should include a cable Connect one end of the cable to the wakeup header on the card and the other end to location J20 on the system board The network will detect Magic Packet and assert a wakeup signal to power up the system Refer to the add in card...

Page 55: ...nternal modem card To use this function connect one end of the cable that came with the card to the card s wake on ring connector and the other end to location J11 on the system board You must also enable the Resume on Ring field in the Power Management Setup of the BIOS If you are using an external modem the ring on function will come through the serial port where the external modem is connected ...

Page 56: ...ction Ground Chassis signal N C 5V The chassis open function when enabled will alert you that the system chassis is open To use this function connect the chassis sensor cable that is attached on your system chassis to location J7 on the system board Chassis open J7 1 2 3 4 ...

Page 57: ...alling an ADD AGP Digital Display add in card The ADD Warning LED will not light if an ADD card is installed in the slot It will light if no ADD card is installed DIMM Standby Power LED This LED will turn red when the system s power is on or when it is in the Suspend state Power On Suspend or Suspend to RAM It will not light when the system is in the Soft Off state PCI Standby Power LED This LED w...

Page 58: ...any memory modules or add in cards On Default 3 3VSB Standby Power to PCI slots PCI 2 2 spec Off Non PCI 2 2 spec 2 1 2 1 3 3VSB Standby for PCI Jumper JP3 The default setting of jumper JP3 is On It provides 3 3VSB Standby power to the PCI slots If you are using a PCI modem card that does not comply to the PCI 2 2 specification please set this jumper to Off The PCI Standby Power LED s light will s...

Page 59: ... onto PL1 and ATXP1 connectors respectively The 4 pin 12V power connector enables the delivery of more 12VDC current to the processor s Voltage Regulator Module VRM The system board requires a minimum of 250 Watt power supply to operate Your system configuration amount of memory add in cards peripherals etc may exceed the minimum power requirement To ensure that adequate power is provided use a 30...

Page 60: ...9 10 Function 3 3V 3 3V Ground 5V Ground 5V Ground PW OK 5VSB 12V Pin 11 12 13 14 15 16 17 18 19 20 Function 3 3V 12V Ground PS ON Ground Ground Ground 5V 5V 5V Pin 1 2 3 4 ATX Main Power Connector Function Ground Ground 12V 12V 12V Power Connector ...

Page 61: ...wer Switch Depending on the setting in the BIOS setup this switch is a dual function power button that will allow your system to enter the Soft Off or Suspend mode Refer to Soft Off By PWR BTTN in the Power Management Setup Chapter 3 G SW Green Switch This switch will allow your system to enter the Suspend mode RESET Reset Switch This switch allows you to reboot without having to power off the sys...

Page 62: ...was powered on it may indicate that the CPU or memory module was not installed properly Please make sure they are properly inserted into their corresponding socket Pin 3 5 14 16 8 10 18 20 7 9 13 15 17 19 2 4 6 HD LED Primary Secondary IDE LED G LED Green LED ATX SW ATX power switch G SW Green switch RESET Reset switch SPEAKER Speaker connector PWR LED Power Standby LED Pin Assignment HDD LED Powe...

Page 63: ...respond restart the system or press the Reset button You may also restart the system by pressing the Ctrl Alt and Del keys simultaneously When you press Del the main menu screen will appear 3 1 1 Standard CMOS Features Use the arrow keys to highlight Standard CMOS Features and press Enter A screen similar to the one on the next page will appear Chapter 3 Award BIOS Setup Utility Phoenix AwardBIOS ...

Page 64: ...ster or IDE Secondary Slave field then press Enter IDE HDD Auto Detection Detects the parameters of the drive The parameters will automatically be shown on the screen The settings on the screen are for reference only Your version may not be identical to this one Move Phoenix AwardBIOS CMOS Setup Utility Standard CMOS Features Date mm dd yy Time hh mm ss IDE Primary Master IDE Primary Slave IDE Sec...

Page 65: ...perating system s manual or Help desk on which one to select Drive A and Drive B These fields identify the types of floppy disk drives installed None No floppy drive is installed 360K 5 25 in 5 1 4 in standard drive 360KB capacity 1 2M 5 25 in 5 1 4 in AT type high density drive 1 2MB capacity 720K 3 5 in 3 1 2 in double sided drive 720KB capacity 1 44M 3 5 in 3 1 2 in double sided drive 1 44MB ca...

Page 66: ...e system boot will not stop for a disk error it will stop for all other errors All But Disk Key The system boot will not stop for a disk or keyboard error it will stop for all other errors Base Memory Displays the amount of base or conventional memory installed in the system The value of the base memory is typically 512K for systems with 512K memory installed on the motherboard or 640K for systems...

Page 67: ...Features Item Help Menu Level Allows you to choose the VIRUS warning feature for IDE Hard Disk boot sector protection If this function is enabled and someone attempt to write data into this area BIOS will show a warning message on screen and alarm beep Move F6 Fail Safe Defaults F7 Optimized Defaults F1 General Help Enter Select F5 Previous Values PU PD Value F10 Save ESC Exit X X BIOS Flash Prote...

Page 68: ...ndows 98SE 2000 ME XP or the operating system may not install nor work CPU L1 L2 Cache This field speeds up the memory access Quick Power On Self Test This field speeds up Power On Self Test POST after you power on the system When Enabled the BIOS will shorten or skip some check items during POST First Boot Device Second Boot Device Third Boot Device and Boot Other Device Select the drive to boot ...

Page 69: ...l not be any warning message if the drive installed is 360KB Boot Up NumLock Status This allows you to determine the default state of the numeric keypad By default the system boots up with NumLock on wherein the function of the numeric keypad is the number keys When set to Off the function of the numeric keypad is the arrow keys Typematic Rate Setting Disabled Continually holding down a key on you...

Page 70: ...or only when you enter the BIOS setup Set the password in the Set Supervisor User Password submenu System The system will not boot and access to Setup will be denied unless the correct password is entered at the prompt Setup The system will boot but access to Setup will be denied unless the correct password is entered at the prompt APIC Mode Leave this field in its default setting MPSVersion Contr...

Page 71: ...ure The default is Disabled If you are using hard drives that support S M A R T set this field to Enabled SMART is supported in ATA 33 or later hard drives Full Screen Logo Show This field is applicable only if you want a particular logo to appear during system boot up Enabled The logo will appear in full screen during system boot up Disabled The logo will not appear during system boot up Small Lo...

Page 72: ...ize memory speed etc When this option is selected the system will run according to the information in the EEPROM By User It allows you to configure the 2 fields that follow CAS Latency Time and Active to Precharge Delay The system will run according to the settings in these two fields The settings on the screen are for reference only Your version may not be identical to this one Phoenix AwardBIOS ...

Page 73: ... addressed at F0000H FFFFFH are cached provided that the cache controller is enabled The larger the range of the Cache RAM the higher the efficiency of the system Video BIOS Cacheable As with caching the system BIOS enabling the Video BIOS cache will allow access to video BIOS addresssed at C0000H to C7FFFH to be cached if the cache controller is also enabled The larger the range of the Cache RAM ...

Page 74: ...e MB This field is relevant to the memory mapped graphics data of the AGP card installed in your system Leave this in its default setting AGP 4X Mode This field is used to enable the AGP 4x interface which transfers video data at 1066MB sec bandwidth thus delivering faster and better graphics to your PC Make sure your graphics card supports the AGP 4x mode On Chip Video Window Size This field is u...

Page 75: ...OS to tell the controller what it wants and then let the controller and the CPU perform the complete task by themselves Your system supports five modes 0 default to 4 which primarily differ in timing When Auto is selected the BIOS will select the best available mode after checking your drive Auto The BIOS will automatically set the system ac cording to your hard disk drive s timing The settings on...

Page 76: ...HDD Block Mode Enabled The IDE HDD uses the block mode The system BIOS will check the hard disk drive for the maximum block size the system can transfer The block size will depend on the type of hard disk drive Disabled The IDE HDD uses the standard mode INTEL OnChip PCI Device Move the cursor to this field and press Enter The following fields will appear AC97 Audio Auto Select this option when us...

Page 77: ...his field if you wish to use the boot ROM instead of a disk drive to boot up the system and access the local area network directly If you wish to change the boot ROM s settings type the Shift and F10 keys simultaneously when prompted during boot up Take note you will be able to access the boot ROM s program by typing Ctrl S only when this field is enabled Onboard Super IO Device Move the cursor to...

Page 78: ...assword has been set in the KB Power On Password field You must type the correct password to power on the system If you forgot the password power off the system and remove the battery Wait for a few seconds and install it back before powering on the system Hot Key When this option is selected move the cursor to the KB Power On Hot Key field to select a function key you would like to use to power o...

Page 79: ... and peripheral devices You may not use IrDA J8 and the COM 2 serial port J10 at the same time If you are using the COM 2 serial port make sure this field is set to Normal To use the IrDA function follow the steps below 1 Connect your IrDA cable to connector J8 on the system board 2 Set the UART2 Mode Select field to the type of IrDA standard supported by your IrDA peripheral device IrDA or ASKIR ...

Page 80: ...direction only ECP Extended Capabilities Port Allows parallel port to operate in bidirectional mode and at a speed faster than the normal mode s data transfer rate EPP Enhanced Parallel Port Allows bidirectional parallel port operation at maximum speed PntMode Allows parallel port to operate in bipolar mode If you selected EPP the EPP Mode Select field is configurable If you selected ECP the ECP M...

Page 81: ...hen AC power failure occurs the system will power on when power returns Game Port Address This field is used to select the game port s address Midi Port Address This field is used to select the midi port s address If you have selected the midi port s address you may select its IRQ in the Midi Port IRQ field Midi Port IRQ This field is used to select the midi port s IRQ USB Controller This field is...

Page 82: ...he onboard VGA AGP or PCI first when the system boots Onboard AGP When the system boots it will first initialize the onboard VGA or AGP NB35 EC EL only Onboard VGA When the system boots it will first initialize the onboard VGA NB30 EC EL only PCI Slot When the system boots it will first initialize PCI ...

Page 83: ...hen select S3 STR in the field below ACPI Suspend Type This field is used to select the type of Suspend mode S1 POS Enables the Power On Suspend function S3 STR Enables the Suspend to RAM function X X Phoenix AwardBIOS CMOS Setup Utility Power Management Setup ACPI Function ACPI Suspend Type Power Management Video Off Method Video Off In Suspend Suspend Mode HDD Power Down Soft Off By PWR BTTN Res...

Page 84: ...stem to turn off the vertical and horizontal synchronization ports and write blanks to the video buffer Blank Screen This option only writes blanks to the video buffer DPMS Initializes display power management signaling Use this option if your video board supports it Video Off In Suspend This field is used to activate the video off feature when the system enters the Suspend mode Suspend Mode When ...

Page 85: ... system Resume on PCI Event Enabled Access to the onboard LAN or a PCI card such as a modem or LAN card will cause the system to wake up The PCI card must support the wake up function Disabled The system will not wake up despite access to the PCI card Resume On Ring Set this field to Enabled to use the modem ring on function This will allow your system to power on to respond to calls coming throug...

Page 86: ...n Ring LAN prior to the date and time set in these fields the system will give priority to the incoming calls or network Disabled Disables the automatic power on function default Date of Month Alarm 0 The system will power on everyday according to the time set in the Time hh mm ss Alarm field 1 31 Select a date you would like the system to power on The system will power on on the set date and time...

Page 87: ...he system will automatically detect the settings for you Manual Choose the specific IRQ in the IRQ Resources field The settings on the screen are for reference only Your version may not be identical to this one X Phoenix AwardBIOS CMOS Setup Utility PnP PCI Configurations Reset Configuration Data Resources Controlled By IRQ Resources PCI VGA Palette Snoop PCI IRQ Assignment Slot 1 Slot 2 Slot 3 On...

Page 88: ...CI VGA or not Enabled MPEG ISA VESA VGA cards work with PCI VGA Disabled MPEG ISA VESA VGA cards does not work with PCI VGA PCI IRQ Assignment By default an IRQ is automatically assigned to the PCI devices that are installed in the PCI slots If a PCI device has not been assigned an IRQ you must manually assign an IRQ for the device During system boot up you will see NA for the device that does not...

Page 89: ... field shows the voltage of the processor 1 5V 3 3V 5V 12V 12V VBAT V and 5VSB V These fields show the output voltage of the power supply The settings on the screen are for reference only Your version may not be identical to this one Phoenix AwardBIOS CMOS Setup Utility PC Health Status CPU Warning Temperature Current System Temp Current CPU Temperature Current Chassis FAN Speed Current CPU FAN Sp...

Page 90: ...onboard hardware monitor function is capable of detecting system health conditions but if you want a warning message to pop up or a warning alarm to sound when an abnormal condition occurs you must install the Hardware Doctor utility This utility is included in the CD that came with the system board Refer to the Hardware Doctor section in chapter 4 for more information ...

Page 91: ...ystem will automatically send clock signals to existing PCI devices Spread Spectrum Leave this field in its default setting Do not alter this setting unless advised by an engineer or technician The settings on the screen are for reference only Your version may not be identical to this one CMOS Setup Utility Copyright C 1984 2000 Award Software CPU Frequency Control Item Help Menu Level F7 Optimize...

Page 92: ...ods of booting up the system and going back to its default setting Method 1 Clear the CMOS data by setting JP7 to 2 3 On All fields in the BIOS Setup will automatically be set to their default settings Method 2 Press the Insert key and power button simultaneously then release the power button first Keep on pressing the Insert key until the power on screen appears This will allow the system to boot...

Page 93: ...is option in the main menu and press Enter The message below will appear Load Fail Safe Defaults Y N N If you want to proceed type Y and press Enter The default settings will be loaded 3 1 10 Load Optimized Defaults The Load Optimized Defaults option loads optimized settings from the BIOS ROM Use the default values as standard values for your system Highlight this option in the main menu and press...

Page 94: ... in exactly the same password If you type in a wrong password you will be prompted to enter the correct password again To delete or disable the password function highlight Set Supervisor Password and press Enter instead of typing in a new password Press the Esc key to return to the main menu 3 1 12 Set User Password If you want another user to have access only to your system but not to setup set a...

Page 95: ...stics on the screen If you wish to make additional changes to the setup press Ctrl Alt Esc simultaneously or Del after memory testing is done 3 1 14 Exit Without Saving When you do not want to save the changes you have made highlight Exit Without Saving and press Enter The message below will appear Quit Without Saving Y N N Type Y and press Enter The system will reboot and you will once again see ...

Page 96: ...numbers of hardware installed etc are automatically detected and stored in the DMI pool which is a part of the system board s Plug and Play BIOS Additional information such as ISA based peripherals which may not be automatically detected can be manually recorded in the DMI pool by using the Add DMI menu The DMI pool data is then verified or updated whenever the system hardware or setup is altered ...

Page 97: ...e or arrow keys then press Enter 3 The cursor will move to the screen you select allowing you to edit information The screen will also display the auto detected information 4 Press F10 to update the edited information into the flash ROM Move cursor ENTER Accept DEL Delete ESC Abort Exit Award DMI Configuration Utility Copyright Award Software Inc 1996 Edit DMI Add DMI Load DMI File Save DMI File B...

Page 98: ... or arrow keys to select the Load DMI File menu 2 The following message will appear Press Enter to select DMI file for load Press Enter 3 The DMI files will appear on the screen Select the file you would like to load and press Enter 4 The following message will appear Do you want to execute Y N Type Y All previous DMI structures will be destroyed and the new file will be saved into the flash ROM S...

Page 99: ...the utility insert the CD included in the system board package into a CD ROM drive The autorun screen Main Board Utility CD will appear Click the Hardware Doctor for Windows button to install the utility 4 3 Intel INF Update Utility for Windows 98SE 2000 ME XP The CD included in the system board package contains the Intel INF Update utility If you are using Windows 98 SE Windows 2000 Windows ME or...

Page 100: ...e subsystem and overall system performance It delivers improved performance through several ingredient technologies components To install the utility insert the CD included in the system board package into a CD ROM drive The autorun screen Main Board Utility CD will appear Click the Intel Application Accelerator for Windows button to install the utility 4 5 Intel Graphics Drivers for Windows 98SE ...

Page 101: ...er the CD is inserted into a CD ROM drive 4 7 Onboard LAN Drivers for Windows NB30 EL and NB35 EL only The onboard LAN drivers included in the CD does not support Autorun Once the system has detected the Realtek RTL8100 fast ethernet controller it will prompt you to install the driver for the operating system you are using The drivers are in the RTL8100 root directory of the CD 4 8 USB 2 0 Driver ...

Page 102: ...98 SE Windows ME Windows 2000 Windows NT 4 0 and Windows XP operating systems If after inserting the CD Autorun did not automatically start which is the Main Board Utility CD screen did not appear please go directly to the root directory of the CD and double click Setup 2 Please go to DFI s web site at http www dfi com support1 download2 asp for the latest version of the drivers or software applic...

Page 103: ...de consists of a single long beep A 2 Error Messages One or more of the following messages may be displayed if the BIOS detects an error during the POST This list indicates the error messages for all Awards BIOSes CMOS BATTERY HAS FAILED The CMOS battery is no longer functional It should be replaced Caution Danger of explosion if battery incorrectly replaced Replace only with the same or equivalen...

Page 104: ...te fixed disk Hard Disk s fail 08 Sector Verify failed Keyboard is locked out Unlock the key The BIOS detects that the keyboard is locked Keyboard controller is pulled low Keyboard error or no keyboard present Cannot initialize the keyboard Make sure the keyboard is attached correctly and no keys are being pressed during the boot Manufacturing POST loop System will repeat POST procedure infinitely...

Page 105: ...est the outlet by plugging in a lamp or other electrical device 4 The monitor is turned on 5 The display s brightness and contrast controls are adjusted properly 6 All add in boards in the expansion slots are seated securely 7 Any add in board you have installed is designed for your system and is set up correctly Monitor Display If the display screen remains dark after the system is turned on 1 Ma...

Page 106: ...thing happens 1 Check that one end of the AC power cord is plugged into a live outlet and the other end properly plugged into the back of the system 2 Make sure that the voltage selection switch on the back panel is set for the correct type of voltage you are using 3 The power cord may have a short or open Inspect the cord and install a new one if necessary Floppy Drive The computer cannot access ...

Page 107: ... a cable connection problem However if your hard drive has a large capacity it will take a longer time to format Parallel Port The parallel printer doesn t respond when you try to print 1 Make sure that your printer is turned on and that the printer is on line 2 Make sure your software is configured for the right type of printer attached 3 Verify that the onboard LPT port s I O address and IRQ set...

Page 108: ...configured correctly Keyboard Nothing happens when a key on the keyboard was pressed 1 Make sure the keyboard is properly connected 2 Make sure there are no objects resting on the keyboard and that no keys are pressed during the booting process System Board 1 Make sure the add in card is seated securely in the expansion slot If the add in card is loose power off the system re install the card and ...

Reviews: