ID-01 Laser Scanner User’s Manual
A-27
Appendices
Appendix L — Troubleshooting
Symptom
Cause
Solution
Motor won't spin up and
scan.
Power supply is lower than required voltage. Use a shorter cable or provide required input
voltage.
Default
pin held low at power-up.
Boot mode
enabled.
Bad cable. Fix or replace cable.
Missing or faulty Application Code;
Boot
mode
enabled.
Enter
boot mode
with power-up and
default
pin. Download new Application Code.
LEDs are flashing but ID-
01 is not scanning.
Boot mode
enabled.
Verify Application Code. Release
default
line
and re-power unit.
ID-01 is not decoding.
The symbology being used in the application
is not enabled in the scanner.
Enable the symbology type being used in the
application.
Length field does not match actual length.
Disable fixed length option or change length
field to match actual symbol length.
Poor decode performance.
High frequency ambient lighting.
Shade bar code read area, especially the
scan path between the unit and the bar code.
Poor bar code printing, ratio errors, or erroneous
bar widths.
Try
aggressive ratios
. (
Tight ratios
decode
high-quality symbols.
Standard ratios
decode most symbols.
Aggressive ratios
are loosened to allow decoding of poor quality
symbols. See
Symbol Ratio Mode
for more
information.) Improve bar code print quality.
Symbol is not in the focal area of laser.
Re-position symbol or scanner for optimal
focus position.
Excessive curvature of symbol.
Try
aggressive ratios
. (
Tight ratios
decode
high-quality symbols.
Standard ratios
decode most symbols.
Aggressive ratios
are loosened to allow decoding of poor quality
symbols. See
Symbol Ratio Mode
for more
information.)
Gain
value not optimal.
Try
autocalibration
.
Other objects in field of view are misleading
the
gain control
system.
Try to eliminate shiny objects from the field of
view.
Scan rate is too fast, exceeding ID-01’s video
bandwidth.
Slow down the scan rate.
Quiet zone not large enough.
Do not violate the 10x rule for quiet zone;
enable narrow quiet zone setting.
Contaminants on window.
Clean window with non-abrasive cleaner and
wiping cloth; refer to the user’s manual for
cleaning instructions.
Reads well with static
bar codes, but once bar
codes are in motion
there are many No
Reads.
A preceding bright object is increasing recovery
time for
gain control
.
Remove shiny objects that may enter the
scanner’s field of view before the symbol
enters the field of view. Try fixed
gain
.
Specular reflection preventing AGC stability.
Remove shiny objects that may enter the
scanner’s field of view before the symbol
enters the field of view. Try fixed
gain
.
Different segments of
bar code decode 100%;
others decode 0%.
Poor printing, ratio errors, or erroneous bar
widths.
Try
aggressive ratios
. (
Tight ratios
decode
high-quality symbols.
Standard ratios
decode most symbols.
Aggressive ratios
are loosened to allow decoding of poor quality
symbols. See
Symbol Ratio Mode
for more
information.) Correct printing variations and
improve bar code print quality.
Cannot communicate
with ID-01.
ID-01 has
defaulted
settings. No longer set
to user communication settings.
Connect using
default
settings instead of
user settings.
Unit is in
boot mode
and communication settings
are not the same as
application mode
.
Set communication parameters to 57.6K, 8, 1,
None. Exit
boot mode
.
Summary of Contents for ID-01
Page 1: ...ID 01 Laser Scanner User s Manual ID 01 User s Manual ...
Page 12: ...xii ID 01 Laser Scanner User s Manual ...
Page 24: ...1 12 ID 01 Laser Scanner User s Manual Configure the Scanner ...
Page 58: ...3 20 ID 01 Laser Scanner User s Manual Intercharacter Delay ...
Page 78: ...4 20 ID 01 Laser Scanner User s Manual Scanner Setup ...
Page 82: ...4 24 ID 01 Laser Scanner User s Manual Laser Setup ...
Page 110: ...5 28 ID 01 Laser Scanner User s Manual Symbol Ratio Mode ...
Page 156: ...8 10 ID 01 Laser Scanner User s Manual Service Message ...
Page 164: ...9 8 ID 01 Laser Scanner User s Manual Auto Frame ...
Page 170: ...10 6 ID 01 Laser Scanner User s Manual Terminal Window Menus ...
Page 190: ...11 20 ID 01 Laser Scanner User s Manual Scanner Status Requests ...
Page 222: ...A 32 ID 01 Laser Scanner User s Manual Glossary of Terms ...