DIAMATIC
PRODUCT WARRANTY
STANDARD EQUIPMENT PRODUCTS
Diamatic warrants its
DIAMATIC
standard equipment products against defects in material and
workmanship under normal and proper use for a period of
2 years
from the date of delivery or, in the
case of Rental Fleet Machines, 180 days from the date of assignment to a Rental Fleet. Diamatic
makes this warranty only to the buyer who purchases the products directly from Diamatic or its
authorized distributor. This warranty does not include expendable parts such as, but not limited to,
diamonds, wear parts, couplers, and diamond plates.
The buyer must register the product with the warranty card. This warranty card must be mailed
to Diamatic within 45 days after taking delivery of the Diamatic machine to receive full warranty.
Any machine not registered under warranty through Diamatic will only receive a 6 month
warranty period from the date of delivery.
Warranty Terms and Conditions:
1.
Diamatic’s obligation under this warranty is limited to the replacement or repair, at Diamatic’s
option, of products and does not include, labor, the cost of transportation, loss of operating
time, or normal maintenance services.
2.
This warranty does not apply to failure occurring as a result of abuse, misuse, negligence,
corrosion, erosion, normal wear and tear, alterations or modifications made to products
without express written consent of Diamatic.
3.
The buyer must submit all warranty claims no later than thirty (30) days after buyer becomes
aware of the basis for any such claim, or should have become aware of the basis for any
such claim in the exercise of reasonable diligence.
To return parts for warranty consideration, please call Diamatic Customer Service at
866-295-5512
.
Our customer service representative will obtain the necessary information to complete the Diamatic
Returned Merchandise Authorization (RMA) Form. Diamatic will then send the RMA form to the
customer authorizing the return of the parts for warranty evaluation
.
