Technical Support
Diamond Technical Support staff is here to help resolve any issues that you
may be experiencing. Prior to contacting technical support please make sure
you have the following information available.
1. Model #: (Printed on the bar code, located on the box)
2. Installation CD Version: (printed on the CD label)
3. The version of Windows that your system is running.
4. The manufacturer and model # of your computer.
5. CPU type and speed (example: Intel Pentium4 2.4GHZ)
6. A complete description of the problem that you are
experiencing including any steps that you have taken to try
to resolve the issue.
Technical Support Options
Free Telephone Support
818-357-5165
(long distance rates may apply)
Mon - Fri, 8 - 4:30 PST
http://www.diamondmm.com
SHIPPING
Starting June 1st 2009 Diamond Multimedia will pay for shipping cost from Diamond back to US and Canadian customers
provided the product is indeed under warranty and there is no damage caused by improper installation or modification of the
merchandise. Customers located outside of the United States and Canada or using military addresses (APO,etc) will be
required to pay for return shipping. Average shipping times range from 5 to 10 days, depending on actual shipment destination.
Shipments made outside the US may take longer to deliver.
Diamond Multimedia reserves the right to claim for shipping fees along with service charges for any product that is returned
incomplete or not under warranty. Return Authorization ( RMA ) is required for all warranty return products.
Summary of Contents for MP900
Page 1: ...HD Media Wonder MP900 ...
