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may not make any claims under this warranty for indirect or consequential damage caused by the
device, in particular for compensation for damage occurring outside the device. Legal claims of the
customer against us or against third parties remain unaffected.
Warranty period
For devices used in private households, the warranty period is 60 months; otherwise (for example, if
the devices are used in commercial, craft or industrial operations), the warranty period is 60 months.
The warranty period for each device begins when the device is handed over to the customer who uses
the device for the first time. Warranty services do not lead to an extension of the warranty period.
The warranty service provided does not initiate a new warranty period. This applies to all warranty
services provided, in particular for any spare parts installed or for the replacement delivery of a new
device.
Making use of the warranty
Warranty claims must be submitted to us before the warranty period expires, within two weeks after
the defect has been detected. Details of the defect, the device and the time of discovery must be
provided. The invoice or other dated proof of purchase must be enclosed as proof of warranty. If the
aforementioned information or documents are missing, there is no warranty claim.
Warranty for equipment purchased in Germany but used outside Germany
We are not obliged to provide warranty services outside the Federal Republic of Germany. In the event
of malfunctions of a device used abroad, it must be sent to the customer service in Germany at the
risk and expense of the customer, if necessary. The return shipment shall also be at the risk and
expense of the customer. Any legal claims of the customer against us or against third parties shall
also remain unaffected in this case.
Devices purchased outside Germany
This warranty does not apply to devices purchased outside Germany. The respective legal regulations
and, if applicable, the delivery conditions of the national company or the importer apply.
