MIL-3000FTX Series of FastPort Print Servers
H-1
A p p e n d i x H
Troubleshooting FastManage
H.1 General Messages
T a b l e H - 1 : General Messages
H.2 General Problems
T a b l e H - 2 : General Problems
H.3 IP address Validation Messages
Table H-3: IP Address Validation Messages
Message
Cause
Solution
Bad status from target
device: <n>. Press CANCEL
to exit program
This message appears when the SNMP
agent on device returns a
NO_SUCH_NAME for a particular “OID”
The firmware on the agent does not
match with the software’s version.
Upgrade the agent’s firmware and the
FastManage package
Unable to open SNMP
Session
This message appears if the IP stack on the
manager has died
Restart Windows
Bitmap Init Error
Application is not able to find the bitmap
Installation may be bad. Reinstall
Unable to load NPAPI.DLL
File
NPAPI.DLL
could not be found
Put the file
NPAPI.DLL
in the path
Unable to load
NPSNMP.DLL
File
NPSNMP.DLL
could not be found
Put the file
NPSNMP.DLL
in the path
WINSNMP Error (%ld)
sending%s packet
This appears when you are unable to send
a
WINSNMP
packet (possibly due to an
SNMP agent that has crashed)
Use Ping to find out if the SNMP agent
device is alive. Yes: restart Windows.
No: power cycle and try again
Problem
Solution
SNMP community strings are defaulted to public and private
Change the community strings in
issnmp.ini
Unable to start FastManage. A message such as “Unable to start
protocol stack” displays
Restart Windows
FastManage doesn’t display connected ports or SNMP statistics
Restart Windows. Verify firmware is compatible
Cannot start applications and the message “IP_STACK section
issnmp.ini
file needs IPADDR= set” appears
Reinstall FastManage with IP and IPX protocols
Message “Unable to find and start net driver” appears
Load IPX drivers before starting Windows
During Discovery: Message “No Netware connections found” or
“Host not in IPX bindery” appears
Load
VLM.EXE
before starting Windows
Message
Solution
More than 3 dots exist in the address
A valid IP address is in the form of a.b.c.d, where a.b.c.d can
vary from 0 to 255. For example:
193.25.86.214
No characters present between dots
A valid IP address is in the form of a.b.c.d, where a.b.c.d can
vary from 0 to 255. For example:
193.25.86.214
Invalid character in IP Address
A valid IP address is in the form of a.b.c.d, where a.b.c.d can
vary from 0 to 255. For example:
193.25.86.214