31
7.2 Solving problems
CATRAX Master
will
not turn on
CATRAX Master
is locked
CATRAX Master
does not
activate the
electromagnet (turnstile
cannot be locked)
The arm does not remain
in the correct position
CATRAX Master
does not
lock in the first tooth
Check the cables and the fuse
(fuse: 3 A)
Perform the preventive routine
maintenance on the sensors or
forward the equipment to the
Technical Assistance
Adjust the electromagnet or
forward the equipment to the
Technical Assistance
Request a replacement for the
faulty part or forward the
equipment to the Technical
Assistance
Adjust the electromagnet or
forward the equipment to the
Technical Assistance
The power supply cable is not
connected properly
The fuse of the power supply is
blown
Optical sensors obstructed or
defective
The cable is broken or the
distance between the
electromagnet and the locking
device is maladjusted
There is wear, dirt, a broken
spring or lack of lubrication in the
sphere base
The distance between the
electromagnet and the locking
device is maladjusted
DEFECT POSSIBLE CAUSES
ACTION
master