Revision 1.0
57
Troubleshooting
SECTION 6
Problem:
The message “Can't display page is shown when failing to connect to DVR (when inputting the IP
Address or Domain Name in the Internet Explorer).
Check
:
• Check the network connection
• Try connecting the DVR to a different port on the Router
• The DVR may not have the correct Network Settings. Refer to Technical Support.
Problem:
Cannot download the Active X Controls (when using Internet Explorer).
Check
:
• Check that Windows XP Service Pack 2 is installed on the PC
• The DVR may not have the correct Network Settings. Refer to Technical Support.
Problem:
The Client Program is terminated with the error message "Unsupported OS version!".
Check
:
• The client program only works on Window XP and Windows 2000. It does not support Windows
98, 98SE, or ME
Problem:
The Client Login box appears, and does not accept the User ID and Password.
Check
:
• This happens when the User ID and Password are not correct. Check the exact ID and
Password on the DVR unit.
Summary of Contents for D300 SERIES
Page 6: ......
Page 9: ...FEATURE LIST SECTION 1 D300 Series DVR Features 10...
Page 11: ...PACKING DETAIL SECTION 2 Packing Detail 12...
Page 13: ...LOCATION AND CONTROL SECTION 3 D300 Series Front 14 D300 Series Back 16...
Page 18: ......
Page 46: ......
Page 54: ......
Page 55: ...Troubleshooting 56 TROUBLESHOOTING SECTION 6...
Page 58: ......
Page 59: ...DVR Specifications 60 DVR SPECIFICATIONS APPENDIX 1...
Page 61: ...Connection Motion Alarm Device 62 CONNECTING MOTION ALARM DEVICE APPENDIX 2...
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