Digimerge DH230 Series, Instruction Manual

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Page 2: ...FER SERVICING TO QUALIFIED SERVICE PERSONNEL The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage wit...

Page 3: ...ced by your service technician 7 Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular...

Page 4: ...ent fire electric shock or other hazards 16 Safety Check Upon completion of any service or repairs to this video product ask the service technician to perform safety checks recommended by the manufact...

Page 5: ...t the user follows the guidelines in this manual to avoid improper usage which may result in damage to the unit electrical shock and fire hazard injury In order to improve the feature functions and qu...

Page 6: ...sk with up to 6TB of storage Hardware watch dog power Failure recovery auto reboot while maintaining settings and data DVR temperature alert auto power off S M A R T HDD PC Mac Compatible 3G Smartphon...

Page 7: ...e Watch Dog Power Failure Recovery Auto Reboot while Maintaining Previous Settings Data Alarm Notification MAX 5 users e mail alert DVR Temperature alert Auto Power Off S M A R T HDD PC Mac Compatible...

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Page 9: ...use Control 11 Mouse Tips 11 Touch Screen Control 11 Touch Screen Tips 11 Touch Panel Tips and Tricks DH230 only 12 Using the System 13 Password 13 On Screen Display 14 Using the Virtual Remote 16 Pla...

Page 10: ...ng 33 Triggering secondary cameras in Motion recording 36 Triggering cameras to record during Video Loss 37 Using the Main Menu 38 DISPLAY 39 GENERAL 39 SWITCH EVENT 39 CAMERA 40 RECORD 41 GENERAL 41...

Page 11: ...deo Files 79 Converting video files to AVI 80 Schedule Recording 81 Schedule Backup to Local Hard Drive 81 Configure Backup to FTP Server 83 Taking Screen Captures 84 Viewing File Download Status 85 C...

Page 12: ...equisites 117 Installation Steps 117 Starting Digi iMobile Touch 117 Configuring Digi iMobile Touch Lite Pro 118 Connecting to your DVR 119 Digi iMobile Touch Lite Interface 119 Digi iMobile Touch Pro...

Page 13: ...d Version 142 Example 142 Configuration 143 Initial Startup Select language 143 Step 1 Populate the router database 143 Step 2 Enter your router settings 144 Step 3 Update the router settings 145 Step...

Page 14: ...Multiple hard drives 174 Formatting the Hard Drive 175 Appendix K Using Listen in Audio 176 Playing AVI Files 177 Appendix L Remote Viewing using Internet Explorer 178 Appendix M DH230 250 Series Touc...

Page 15: ...o confirm your system type This package includes ONE 1 DVR 9 PIN TO RCA AUDIO CABLE Note 16 channel models include two 9 PIN to RCA Audio Cables POWER CORD REMOTE CONTROL INSTRUCTION MANUAL QUICKSTART...

Page 16: ...an Ethernet cable to the LAN port DH230 LAN1 or LAN 2 port DH250 on the rear panel of system connect the other end of the Ethernet cable to an empty LAN port on your router or switch not included NOTE...

Page 17: ...screen display on off i e system time recording indicators Enter Press to confirm a selection within menus 2 Navigation cursor Use the direction cursors to navigate the system menus During Playback Pa...

Page 18: ...0 4 Channel numbers 1 10 0 Use these buttons to enter numerical values within system menus or to enter in the userpasswords DuringLiveview pressbuttons1 10 0toviewchannels1 10insinglechannel view The...

Page 19: ...USB port connect a USB mouse USB memory key or external hard drive 7 VGA VGA port to connect the system to a VGA monitor 8 HDMI HDMI port to connect the system to a HDMI TV monitor NOTE The HDMI port...

Page 20: ...onnect an external USB device i e USB mouse or external USB hard drive 4 DVD RW Insert a blank CD R DVD R media to back up video files 5 Navigation buttons Press to navigate the system menu ENTER Pres...

Page 21: ...playback Shuttle Wheel Jog Ring Using the Shuttle Wheel During playback twist the shuttle wheel clockwise to increase the playback speed The further you turn the shuttle wheel the faster the system fa...

Page 22: ...ors not included Spot Out mode displays channels switching in an automatic sequence 9 VGA OUT VGA port to connect the system to a VGA monitor 10 HDMI HDMI port to connect the system to a HDMI TV monit...

Page 23: ...kup Menu DISPLAY Press to switch between single channel full screen quad and split screen displays ZOOM Press to open the zoom field live view single channel only Press ENTER to zoom in P T Z Press to...

Page 24: ...window to log in or out of the system and During playback press to pause press repeatedly for frame by frame playback 6 Channel buttons Press to view channels 1 16 individually in full screen press to...

Page 25: ...st be Windows 7 Touch compatible to work with the system To connect a touch screen monitor 1 Connect a USB cable not included from a USB port on the front or rear panel of the system to the monitor 2...

Page 26: ...viewing start stop recording Menus move cursor right Playback increase forward playback speed Live viewing open the log in window Press the MENU button to open the main menu AND close windows exit Pr...

Page 27: ...ecording 2 Enter your system password 3 Press the POWER button on the front panel or remote control 4 Enter your system password to shut down the system Password The default system password is 000000...

Page 28: ...k in single channel full screen quad and split screen configurations 3 Recording Status Channel indicator The number indicates the channel number The colors have different meanings Black No recording...

Page 29: ...eoplayback ifthereisaudiopresent theAudioIndicatorglowsblue ConnectedUsers Showsthenumberofuserswhoareconnectedtothesystemviathenetwork i e through the web browser or smartphone 7 Date Time Shows the...

Page 30: ...d 1X 2X 4X 8X and 16X Start playback press to switch between forward and reverse playback Increase forward playback speed 1X 2X 4X 8X and 16X Start manual recording if scheduled recording is not activ...

Page 31: ...se menu options in menu options 2 Playback controls Stop playback Increase reverse playback speed 1X 2X 4X 8X and 16X Start playback press to switch between forward and reverse playback Increase forwa...

Page 32: ...the TIME tab 4 Select DATE and enter the date yyyy mm dd 5 Select TIME and enter the time hh mm ss NOTE If using the mouse use the Virtual Keyboard to enter the date and time 6 Press the ENTER button...

Page 33: ...pears in the top left channel typically channel 1 4 Reposition the channels through the following Remote Control Press the button for the channel you wish to place in the location of the Blue Window c...

Page 34: ...n single channel 2 Press and hold inside the channel you would like to move Drag your finger to the channel you wish to reassign it to and release NOTE If the Virtual Remote appears while doing this y...

Page 35: ...n appears in the top left corner of the OSD Event Recording The system includes three modes of event recording Motion The system only records when motion is detected by the affected camera Alarm The s...

Page 36: ...control front panel or Virtual Remote to clear the motion icon Alarm When an alarm is triggered the system will continue to record but can apply unique recording parameters that you can set in the EVE...

Page 37: ...RAL tab Under SCHEDULE USE select ON 4 Click the DAY DAY EVENT tabs to configure scheduled recording For details on scheduled recording see RECORD on page 41 Recording Audio The system can record one...

Page 38: ...eo 3 Press the following buttons on the remote control to use playback functions Press to switch between forward and reverse playback Press to pause playback press repeatedly for frame by frame revers...

Page 39: ...Then scroll DOWN or click on the virtual remote on the mouse to select the Hour Select the desired hour Scroll DOWN or click on the virtual remote again to select the desired minute 2 Click the Enter...

Page 40: ...u wish to search for Event Record Search The Event Record Search option allows you to search for any events that occurred on the system To perform an Event Record Search 1 Press the SEARCH button on t...

Page 41: ...red hour Scroll DOWN again to select the desired minute You can also press the button on the virtual remote to select the hour and minute 3 Right click to open the virtual remote and then click on the...

Page 42: ...e desired minute you wish to search under 3 Click the Event Select button 4 Double click the Search Mode field and click to select MOTION AREA Note that by default the entire motion area is selected b...

Page 43: ...Perform a search to search for videos on your external hard drive Event Source Search Event Source search allows you to search for video on channels that have an alarm motion or video loss event To p...

Page 44: ...he virtual remote then click MENU 2 Click DISPLAY 3 Click the SWITCH tab 4 Beside DEVICE select MAIN to configure the main monitor or SPOT to configure the spot monitor If you select SPOT ensure a spo...

Page 45: ...using a mouse right click to open the virtual remote then click MENU 2 Click DISPLAY 3 Click the SWITCH tab 4 Beside DEVICE select MAIN or SPOT 5 Configure the following MODE Select EVENT SPLIT MODE...

Page 46: ...oor to be the main channel when someone approaches Camera 1 front door Scenario Camera 1 triggers camera 5 to be the main camera 1 Beside CH1 select camera 5 under MOTION 2 Click ENTER to save your se...

Page 47: ...Click the camera number button to select the camera you wish to configure 4 Click the button to select the entire screen selected by default or click to select certain portions of the screen by doubl...

Page 48: ...Under QUALITY enter the desired video quality when the camera detects motion 10 Click ENTER to save your settings Step 2 Configure Cameras that have motion Enabled 1 Click the DAY EVENT tab 2 Ensure...

Page 49: ...the time you want the scheduled recording to start END Enter the time you want the scheduled recording to end 4 Click ENTER to save your settings Final Result When the camera detects motion the symbo...

Page 50: ...ustom Motion recording settings 1 Under the DAY EVENT or NIGHT EVENT tab click beside the channel that you wish to configure 2 Under MOTION ensure that whatever channel you are configuring is selected...

Page 51: ...the system triggers other cameras to detect as a motion event 1 Under the DAY EVENT or NIGHT EVENT tab click beside the channel that you wish to configure 2 Under VLOSS ensure that whatever channel yo...

Page 52: ...mera configure the recording quality frame rate and motion 4 SCHEDULE Customize DAY and NIGHT recording modes according to a daily or weekly schedule 5 DISK Configure hard drive mirroring options moni...

Page 53: ...e borders of the OSD BACKGROUND Set the background color for disconnected cameras on the main display OSD ALIGNMENT Configure the DVR s main output to output to a VGA or CCTV monitor If you use a VGA...

Page 54: ...ke a mistake press CANCEL ESC to return to the Main Menu and start again PTZ ClicktheSETUPbuttontoconfigureyour PTZ settings Enter your PTZ ID Model and Baudrate The PTZ ID should match the camera cha...

Page 55: ...time the system records before an event recording Select from 5 seconds 300 seconds For example if an event occurred at12 00 00 andyouhavethepre recording time marked at 5 seconds then during the sear...

Page 56: ...Y EVENT tab 2 Configure the following for each channel ALARM Select from 1 4 or ALL This tells the system to mark the video as an event when an alarm input triggers for the selected channel MOTION Sel...

Page 57: ...system thatwhenamotioneventoccursinchannel 8 it will cause channel 1 to record and mark the recorded video as an event VLOSS Select the channels to monitor for Video Loss For example by default all o...

Page 58: ...annel 1 to record and mark the recorded video as an event indicates multiple devices connected See About the EVENT EDIT window EVENTEDIT Clickthisicontoopen the EVENT EDIT menu About the EVENT EDIT wi...

Page 59: ...ng and end time However if NIGHT recording is chosen the NIGHT recording parameters still apply to the schedule BEGIN Enter the time you want the scheduled recording to start END Enter the time you wa...

Page 60: ...erthemonthanddateyouwant the holiday recording to start DAYS Enter how many days you want the holiday recording to last For example if you select 2 days holiday recording will be enabled for 2 days an...

Page 61: ...ive before it can be used for recording To format a new hard drive connected to the system 1 Install the new internal hard drive to the DVR 2 Under DEVICE select the hard drive The naming convention l...

Page 62: ...s useful if you have several DH230s and wish to swap hard drives for viewing backup purposes To use the Link Record Disk function 1 Connect the internal external hard drive to the system 2 Under DEVIC...

Page 63: ...allows you to configure the system port number and various security settings To configure the GENERAL tab 1 Configure the following ACCESS PORT Enter the desired system port number default port 80 BA...

Page 64: ...email a system log Attach Picture Select ON for the system to attach an image in the email alerts Email Address Enter up to 5 email addresses that will receive email notifications from the system 3 Cl...

Page 65: ...6 EXTERNAL DEVICE EVENT A USB device has been removed 7 NETWORK LINK DISCONNECT The ethernet cable was unplugged To use a custom SMTP email server 1 In the EMAIL tab select SMTP 2 Click the SMTP tab 3...

Page 66: ...rge DDNS information 6 Click ENTER to save your settings Digimerge DDNS is the only DDNS service supported by Digimerge Digimerge will not provide support for DYNDNS or any other DDNS services Please...

Page 67: ...elect the duration of an alarm out event 2 Click ENTER to save your settings ALARM The ALARM tab allows you to configure the system Alarm Buzzer and Alarm Input type on each channel i e N O and N C no...

Page 68: ...settings Press CANCEL ESC to close remaining menu windows PTZ EVENT The PTZ Event menu allows you to configure the PTZ camera to go to a pre defined pre set or tour setting when an event occurs For ex...

Page 69: ...as that triggers the PTZ camera to move to a pre defined location when the cameras detect motion VLOSS Select the cameras that cause the PTZ camera to move to a pre defined location when Video Loss oc...

Page 70: ...age flickering AUTO LOGOUT Turn ON OFF to enable or disable users from being automatically logged off of the system Enter the desired time before a system logs a user off SMART MONITOR Turn ON OFF to...

Page 71: ...til the upgrade process is complete Do not press any buttons or power off the system during the upgrade process When upgrade is finished click the REBOOT button in the prompt window to restart the sys...

Page 72: ...e channels you wish to back up 6 Under SELECT select ALL DATA to back up all video data within a time range or select EVENT ONLY to back up videos marked as an event 7 Under FILE select from DEFAULT W...

Page 73: ...from a specified time range NOTE FTP connection must be active before scheduling FTP backup 1 Press the BACKUP button on the front panel Enter the system password if required 2 Select AUTO BACKUP 3 Un...

Page 74: ...ive or external USB HDD with the backed up video data to your PC or insert the CD DVD R W disc into your PC s CD DVD RW drive 2 McdPlayer should launch automatically If Autorun does not start search t...

Page 75: ...playback the video 4 Use the playback buttons at the top of the main screen to control playback 5 To view full screen click the number buttons Click the split screen buttons to view Quad and multi Sp...

Page 76: ...62 Backup...

Page 77: ...e a DDNS account Enable DDNS in the DVR Enter the DDNS information into the DVR DVR must have access to the Internet or Local Area Network LAN Minimum system requirements Windows XP SP 1 Pentium 4 2 4...

Page 78: ...S DH software included with the software CD 2 Double click the CMS DH setup file NOTE You may receive installation warnings This is normal Accept the security warnings to continue 3 Follow the on scre...

Page 79: ...rk LAN Once you open CMS DH you can add a DVR To add a DVR to CMS DH 1 Click Device 2 Click Scan to locate connected DVRs on the network Device Scan button DVRs that were discovered on the LAN NOTE By...

Page 80: ...connect to the system NOTE To add another DVR from the network you must click the Online button to disconnect the DVR Then repeat steps 1 5 to add the new DVR Apply Ok If you have changed the default...

Page 81: ...ate a DDNS account Enter the DDNS information into the DVR locally Port forward the required port default port 80 to the router To add a DVR using a DDNS address 1 Make sure the DVRs have been disconn...

Page 82: ...address for example tomsmith digimerge net Port Enter the DVR s port number by default port 80 User Enter the DVR s user name by default admin Password Enter the DVR s password by default 000000 5 Cl...

Page 83: ...he DVR Double click the DVR icon to begin viewing Final Result Once you have added the DVR you can add multiple DVRs and view them in the tab To switch DVR click on the tabs near the top of the window...

Page 84: ...re online and connected to CMS DH To add a Virtual DVR 1 Click the New VDVR button 1 DVR 1 DVR 2 2 3 4 5 6 7 8 9 A B C D E F G H I Example A 3 B 6 D 4 8 G C Virtual DVR Video feed from DVR 1 Video fee...

Page 85: ...t 3 Click the symbol to expand the DVR menu tree 4 Drag the desired camera into the Virtual DVR window NOTE You can drag the camera into any desired channel in the virtual DVR 5 Repeat step 3 4 as req...

Page 86: ...helps you organize multiple DVRs For example you can create a new folder for each different DVR To create group folders 1 Right click on the Group folder then click New Group 2 Drag the desired DVR i...

Page 87: ...ens the windows that were closed after you restart the program E Map Link Event When selected the E map will open pop up windows when an event occurs setup required De interlace Enable De interlace to...

Page 88: ...DVR list click the checkbox to select the DVR the user will have access to 5 Under Uses click the checkbox to select the type of menus the user will have access to 6 Click Add and then click OK to sa...

Page 89: ...e a single channel of video double click the channel to view the channel in full screen mode then click the Rec button NOTE If you want to capture all channels ensure that you are viewing the DVR in s...

Page 90: ...s playable only by CMS DH To play back previously recorded video files 1 From the main window click File File Playback 2 Click the Open button 3 Select the desired file you wish to play and click Open...

Page 91: ...ed to the DVR that you wish to search from To search for video 1 Right click on the DVR that you wish to search video from then click Remote Search 2 To search for the video a Click to select the desi...

Page 92: ...ows you to search for video stored locally on the computer hard drive Prerequisite Ensure you are connected to the DVR that you wish to search from To search for videos stored on your hard drive 1 Rig...

Page 93: ...ing Video Files You can save the proprietary video files to your local hard drive from the Search menu The video file ends in a cms extension and requires CMS DH for playback To save video files from...

Page 94: ...ck on the DVR and click Local Search To convert video files to AVI 1 Select the month date and time of the video 2 Select the checkbox beside the camera you wish to back up video from 3 Click the brow...

Page 95: ...edule recording Schedule Backup to Local Hard Drive You can schedule regular backup of video to your local hard drive The schedule can be configured to back up 24 hours of video or during a specified...

Page 96: ...xample if you enter 10 minutes the system will backup video footage from 8 10 a m to 9 10 a m 6 In the Hour drop down menu enter the time you wish to begin backup For example if you enter 5 00pm 05 00...

Page 97: ...3 Configure the following Server Enter the URL or IP address for your FTP server on the left Enter the port number on the right NOTE Do not include the ftp prefix Authentication Select On if the FTP s...

Page 98: ...n the connection is established it does not backup any data from the past 24 hours Taking Screen Captures You can capture screen shots as JPeg or Bitmap images JPG or BMP To take a screen capture 1 Du...

Page 99: ...ect to the DVR you wish to check the video status on 2 Click on Tools Download Status 3 To cancel the download click Cancel Changing viewing modes To change the viewing modes of CMS DH 1 Log in to CMS...

Page 100: ...you have two or more DVRs Virtual DVR s work with sequencing as well Prerequisite Log in to two or more DVRs To start a sequence Click the Sequence button NOTE To change the sequence time click File...

Page 101: ...you to visually map your cameras over a Jpeg image Prerequisite Ensure the DVRs are online To set up an E Map 1 Click the E Map button Example From the camera list you can drag the camera icon over th...

Page 102: ...n over the image E Map Setup To configure the E Map setup menu 1 Click File E Map Setup 2 Configure the following Title Change the camera title Show Description Show hide camera name Lock Locks the ca...

Page 103: ...en live view Configuring E Map camera settings To configure E Map camera settings 1 Right click on the camera you wish to configure 2 Configure the following Description Edit Edit the camera name on t...

Page 104: ...ct the camera icon in the e map and click the Remove Item button Adding Multiple E Maps To add multiple E Maps Right click the Group folder and click New E Map To remove the E Map Right click on the E...

Page 105: ...the status of the DVR 1 Select the DVR on the menu tree on the left 2 Click the Health button Closing windows To close open tabs Click the Close button and select Close or Close All Locking Windows T...

Page 106: ...from 2 Right click on the DVR and click Log 3 Configure the following Begin End Specify the start and end date and time Query Select the event type you wish to search for 4 Click Search to populate re...

Page 107: ...the following settings Begin Enter the Month Date Year and time you wish to begin to search the log End Enter the Month Date Year and time you wish the log search to stop Channel Enter the channel num...

Page 108: ...a to the desired position 2 Click the Save Preset button Enter the desired pre set number between 0 9999 and then click Ok To access a pre set Click the Go to Preset button Enter the pre set number an...

Page 109: ...ystem Setup To access the full system setup menu 1 Right click on the DVR you wish to configure 2 Click Setup from the sub menu to access the full Setup menu NOTE The menu structure is identical to th...

Page 110: ...CMS DH 1 Right click on the DVR that you wish to upgrade the firmware 2 Click on Control DVR Setup Update 3 Under Image File click the browse button Locate the firmware file and then click Open NOTE...

Page 111: ...setting up NO NC Devices Connect the input device into the alarm block in the rear panel of the DVR Ensure you have the correct settings for the device N O N C and that you have correctly configured...

Page 112: ...t Off This depends on your device type N O or N C 8 Click Apply and then OK to save your settings When an alarm is triggered the system will play a sound on the computer Configuring Alarm Output To co...

Page 113: ...desired DVR that you wish to configure 2 Right click on the camera you wish to set alerts for and click Post Event Action 3 In the Events drop down menu select the type of event that will trigger CMS...

Page 114: ...reen to alert you Setting Video pop up notifications You can configure CMS DH to produce video pop up windows when an event occurs To configure CMS DH to produce video pop up events 1 Expand the menu...

Page 115: ...detected 4 In the Device drop down menu select the name of your DVR 5 Under the Sub Type drop down menu select Camera 6 Under Sub No select the channel number you wish to appear as a pop up alert 7 U...

Page 116: ...Opens the PTZ camera Auto Tour Opens the PTZ camera and starts the Auto Tour Auto Pan Opens the PTZ camera and starts the Auto Pan feature Auto Tilt Opens the PTZ camera and causes the PTZ camera to A...

Page 117: ...u may experience slow system performance Minimum system recommendations to run CMS DH on multiple monitors Intel Core i5 or i7 processor 6 GB of RAM A motherboard that can support up to four 4 PCI E v...

Page 118: ...eo Resolution 1024 x 768 Prerequisites Download the iSMS client from www digimerge com under the DH230 s product page Port 80 or whichever port your system is using must be port forwarded to your rout...

Page 119: ...ault 000000 4 Click Connect to log in to the system To change the save directory 1 Click the directory name under Backup 2 Select the desired save directory 3 Click Open to apply your changes To delet...

Page 120: ...nu Opens the PTZ menu 4 Screen Capture Takes a picture of the main viewing window and saves it to the hard drive to the save directory you specifiy 5 Hide Menu button Collapses the tool bar and hides...

Page 121: ...n The record button turns red 2 Click the Record button again to stop the recording NOTE The video file saves into a folder to the save directory you specify To view recorded video 1 In the tool bar c...

Page 122: ...checkboxes 3 Close the menu to save your settings Searching for video remotely You can search for video from your DVR remotely and back up the file to your local hard drive To search for video on your...

Page 123: ...gin viewing OR Click the Download button to save the video to your default save directory Download Progress bar Month Year Calendar Hour Minute Download Playback Channel selection During video downloa...

Page 124: ...speed Playback controls Drag the video slider to skip through the video Rewind Reverse Step 1 frame Play Forward Step 1 frame Fast Forward Click the Rewind or Fast Forward buttons repeatedly to incre...

Page 125: ...2 From the Remote Search menu perform the following a Select the Month Year b From the Calendar select the date c Select the Hour and Minute d Select the channels you wish to search under by clicking...

Page 126: ...f your DVR has a PTZ pan tilt zoom camera installed you can control the PTZ camera through the PTZ menu To open the PTZ menu Click from the main interface PTZ Controls To control your PTZ camera click...

Page 127: ...113 Using the iSMS Client PTZ Controls cont d...

Page 128: ...ngs 1 From the toolbar click DVR Setup 2 From the Setup window click Camera 3 Click the channel with the PTZ camera 4 In the P T Z Model drop down menu select the PTZ protocol of your camera NOTE Cons...

Page 129: ...ollowing menus are available for configuration Display Camera Motion Record Alarm Schedule Network System To open the Setup Menu From the toolbar click DVR Setup Click the appropriate Menu icons to co...

Page 130: ...atible Devices iPhone 3GS iPhone 4 iPod Touch 3rd and 4th generation iPad iOS 4 1 or later Digimerge DH200 200 230 250 Series DVR Digi iMobile Touch Lite VS Digi iMobile Touch Pro Feature Lite version...

Page 131: ...ore account requires a valid credit card number Your credit card number will be charged if you download Digi iMobile Touch PRO The Digi iMobile Touch Lite app is free of charge Installation Steps 1 Se...

Page 132: ...ss of the DVR followed by a colon followed by the DVR s port number i e touch digimerge net 80 Username Enter the DVR s user name by default admin Password Enter the DVR s password by default 000000 3...

Page 133: ...r DVR 1 From the Device List tap the name of your DVR to connect Digi iMobile Touch Lite Interface Tap the name of your DVR Full Screen Viewing modes Toggle on screen display OSD Take screenshot PTZ S...

Page 134: ...ch Pro The search menu allows you to search and playback video on your DVR The Control menu allows you to turn recording on or off enable or disable relay control and turn schedule recording on or off...

Page 135: ...ng modes Rotating the Screen Single channel view Swipe finger to change channels single channel view only Quad View 9 channel view 16 channel view Digi iMobile Touch Lite interface shown Rotate your i...

Page 136: ...nected PTZ cameras to the DVR 1 Select the channel that the PTZ camera is connected to in single channel mode 2 Tap the PTZ button 3 Tap the arrows to pan tilt the camera Tap and to zoom in and o ut O...

Page 137: ...and then tap the desired date to begin the search 3 Tap the hour that you wish to begin the search Next drag the Min button to search for the minute that you wish to search 4 Tap one of the preview wi...

Page 138: ...nfigure the following Record Tap the Record button to turn DVR recording on or off Schedule Tap the Schedule button to stop or start scheduled recording Alarm Tap the Alarm button to turn alarm device...

Page 139: ...rge DH200 200 230 250 Series DVR Prerequisites Port 80 or whichever port your system is using must be port forwarded to your router You must create a DDNS account and have the DDNS settings configured...

Page 140: ...by the DVR s port number OR Enter the DDNS address of the DVR followed by a colon followed by the DVR s port number i e touch digimerge net 80 Username Enter the DVR s user name by default admin Passw...

Page 141: ...to connect Digi iMobile Touch Lite Interface Tap the name of your DVR To remove a DVR Press and hold the selected DVR then tap Delete Device Viewing modes Toggle on screen display OSD Take screenshot...

Page 142: ...Viewing Modes Touch to change viewing modes Rotating the Screen Single channel view Tap the single channel button to change channels Quad View 9 channel view 16 channel view Live Live Live Live Rotate...

Page 143: ...tus and DVR time PTZ To control connected PTZ cameras to the DVR 1 Select the channel that the PTZ camera is connected to in single channel mode 2 Tap the PTZ button 3 Tap the arrows to pan tilt the c...

Page 144: ...ice provider Digimerge does not provide this A DDNS account from https secure digimerge net webapp Step 1 of 4 Download the BDVRViewer Application 1 Open the web browser on your Blackberry and go to h...

Page 145: ...rowser cache You must clear your browser cache for the BDVRViewer application to run properly 1 Open the web browser on your Blackberry and then press 2 Click Options 3 Beside Content Cache click the...

Page 146: ...ackberry Contact your service provider for your Blackberry s APN name To enable APN 1 Press the Menu button 2 Open the Options menu 3 Select Advanced Options TCP IP 4 Select the checkbox beside APN Se...

Page 147: ...ecurity window opens Click Yes to connect to the DVR Viewing Tips During viewing press the Menu button to open the channel options window Select the desired channel to view in full screen or select a...

Page 148: ...lution 720 480 NTSC 720 576 PAL Live Display Speed Real Time Display Split Mode 1 4 6 7 8 9 10 13 16 Operating System Linux embedded Recording Resolution 120 fps 720x480 NTSC 100fps 720x576 PAL 240fps...

Page 149: ...o optical drive MAX 6TB Optical Drive Optional internal Time Zone Selectable DST Auto Time Synchronization Supported via NTP server Network Interface RJ45 Ethernet Network Line LAN WAN Internet Netwo...

Page 150: ...19 0 3 Mbps ch 30fps CIF Low D1 Ultra Live Display Resolution 720 480 NTSC 720 576 PAL Live Display Speed Real Time Display Split Mode 1 4 6 7 8 9 10 13 16 Operating System Linux embedded Recording Re...

Page 151: ...peed Max 480FPS Pre Alarm Post Alarm 5 seconds 5 minutes programmable per camera DDNS Digimerge DDNS Event Routing Source Alarm Motion Video Loss System Power Loss HDD Failure Fan Lock Temp Action Rec...

Page 152: ...remote viewing 1 With the system powered off connect the system to the router using an Ethernet cable 2 Power the system on You must connect the system to the router prior to turning on the system Th...

Page 153: ...ss the INFO button To find your IP and MAC address using the mouse 1 Open the MAIN MENU and select SYSTEM 2 Under the INFO tab you will find your system s IP address and MAC address Finding Your Exter...

Page 154: ...his data to the external IP address of the Router The Router then needs to decide where this data is to be sent to This is where setting up Port Forwarding becomes important Port Forwarding tells the...

Page 155: ...Digimerge Auto Port Forwarding Wizard 1 Insert the system s software CD and follow the instructions to launch the Digimerge Auto Port Forwarding Wizard software The installation window opens 2 Click...

Page 156: ...6 Double click the Digimerge Auto Port Forwarding shortcut from your desktop to start the program Obtaining Your Router Model Number and Version On most routers the model and version number can be fou...

Page 157: ...fter the software detects your router configuration You must have the following before you configure the software 1 Your router s model number and version number 2 Your router s user name and password...

Page 158: ...xit the prompt 3 Under Username and Password enter the router s username and password Optional Under HTTP Type default http and HTTP Port default 80 you may have to change the values depending on your...

Page 159: ...NOTE Ensure that Internet Explorer is your system s default internet browser NOTE A window opens that prompts you to enter in your DVR s user name and password do not enter your DDNS log in informati...

Page 160: ...s in your network In both scenarios the router that is immediate to the internet connection Router 2 in illustration must act as a bridge to another router Router 1 in illustration The Auto Port Forwa...

Page 161: ...ng Wizard to begin auto port forwarding to Router 1 Consultyourrouter sowner smanualfordetails on configuring DMZ settings Example DMZ stands for Demilitarized Zone Enabling a DMZ IP on your router en...

Page 162: ...Complete the Warranty Information with your purchase details optional 3 Complete the System Information fields Product License Select DH200 from the Product License drop down menu Note that selecting...

Page 163: ...remote access to your system Record your information below Username Domain name Password Only the first part of the Domain Name is required for setup on the system For example if the full domain name...

Page 164: ...WORD enter your Digimerge DDNS password NOTE Obtain your Digimerge DDNS user name and password from the confirmation email 7 Beside UPDATE TEST click START You should receive a SUCCESS message If ther...

Page 165: ...ter your DVR with the Digimerge DDNS service See Appendix D Setting Up DDNS Service on page 148 2 Enable DDNS on your DVR See How Do I Enable DDNS On My System on page 150 Registering your DVR for Mob...

Page 166: ...sign up screen opens Enter your desired user ID and password and click Register NOTE Your password must be at least six characters long 3 The DVR registration window opens Click ADD DVR Sign up screen...

Page 167: ...the default name is DVR Enter your DDNS domain name NOTE You do not have to enter the entire DDNS address under DOMAIN NAME For example if your registered DDNS name is myoffice digimerge net you would...

Page 168: ...tart viewing video feed 9 Congratulations Your DH200 is registered and ready for mobile access Viewing Video from your Mobile Device Once you have completed the registration steps enter http mobile di...

Page 169: ...t the video cable to a BNC port usually channel 1 4 Open the Main Menu and select CAMERA 5 Beside PTZ click the SETUP button Select the model of your PTZ camera 6 Enter the PTZ Camera s BAUD RATE NOTE...

Page 170: ...remote to control the PTZ To open the HELP menu 1 Click the MENU button 2 Click on the virtual remote to open the help menu The PTZ Help Menu contains the following Button Result Action ENTER button...

Page 171: ...left right Increase Decrease buttons Press to zoom in and out Button Result Action Set PRESET position Spot Out on the remote control Move PTZ to a desired location Press the preset button Illuminate...

Page 172: ...ick the GoTo button 2 Enter the desired preset number and click ENTER Start AUTO TOUR Press the Auto Tour button Press and enter the range of preset and Click ENTER For example Auto Tour button 5 will...

Page 173: ...159 Appendix F Connecting PTZ Cameras PTZ Compatibility List...

Page 174: ...required to connect a monitor with RCA inputs To use spot out functions 1 With a spot monitor connected press the SPOT OUT button on the remote control or Virtual Remote followed by the numeric butto...

Page 175: ...sate for over or under exposed images when connecting monitors to the Loop Out monitor CAMERA OUT port When connecting monitors to the CAMERA OUT port push the desired switches in the up or down posit...

Page 176: ...e matching camera channel when enabled in the Menu To connect an external alarm sensor ALARM INPUT to the system 1 Connect the Signal Cable to the desired port in the alarm block 2 Connect the Ground...

Page 177: ...umber of cameras varies by model 16 channel model shown HDMI MONITOR Not Included POWER BNC CAMERAS VGA MONITOR Not Included Not Included DVR EXTERNAL MONITOR Not Included Not Included LINEOUT AMPLIFI...

Page 178: ...aries by model 16 channel model shown HDMI MONITOR Not Included POWER BNC CAMERAS VGA MONITOR Not Included Not Included EXTERNAL MONITOR Not Included Not Included LINE OUT AMPLIFIED SPEAKERS Not Inclu...

Page 179: ...ax The system supports a maxium of 6TB of storage NOTE Make sure that the system is OFF and the power cable has been disconnected before changing the hard drive DH230 Removing the Hard Drive To remove...

Page 180: ...NOTE Make sure the cover is clear of all ports and connectors on the rear panel 4 Disconnect the SATA data and power cable from the hard drive To remove the SATA data cable pinch the metal connector...

Page 181: ...ard drive housing Repeat for the other side DH230 Replacing the Hard Drive To replace the hard disk 1 Place the new hard drive in the housing and secure with the 4 silver screws 2 Mount the housing wi...

Page 182: ...hard drive housing Simply mount the hard drive on the upper portion of the hard drive chassis using 4 screws normally included with new hard drives Connecting two hard drives Once the hard drive is m...

Page 183: ...remove the optical drive you will need to back up externally onto a USB device To remove the internal DVD CD RW drive 1 Remove the SATA power and data cable from the CD DVDRW drive 2 Turn the unit ove...

Page 184: ...to the 4 blue rubber grommets Ensure the SATA power and data connectors on the hard drive faces away from the front panel 6 From the bottom screw the hard drive in place 7 Connect the SATA data and po...

Page 185: ...1 Power off the system and unplug all wiring cabling from the system 2 Remove the four 2 short screws on the side panels of the housing and the five 5 short screws on the rear panel Keep these sets of...

Page 186: ...re the cover is clear of all ports and connectors on the rear panel 4 Disconnect the SATA data and power cable from the hard drive To remove the SATA data cable pinch the metal connector and gently pu...

Page 187: ...ard drive housing Repeat for the other side DH250 Replacing the Hard Drive To replace the hard disk 1 Place the new hard drive in the housing and secure with the 4 silver screws 2 Mount the housing wi...

Page 188: ...the hard drive on the lower portion of the hard drive chassis using 4 screws normally included with new hard drives Mount 2nd hard drive here Mount 3rd hard drive over the DVD R drive NOTE To install...

Page 189: ...MOVE button 4 When the system prompts if you want to remove the disk click YES 5 Click the DISK MANAGER tab 6 Select the hard drive you wish to format under DEVICE 7 Beside ACTION select ASSIGN TO REC...

Page 190: ...2 Open the MAIN MENU and select DEVICE 3 Beside AUDIO RECORD select the channel number you want to assign the recording to NOTE The number of audio inputs varies by model 4 Press the ENTER button to s...

Page 191: ...default converted files use the following naming convention yyyy_mm_dd_hh_mm_ss_channel _channel _channel _channel avi 2 Double click the file to open in your default media player or right click to o...

Page 192: ...supported To view your system using Internet Explorer 1 Open Internet Explorer 2 In the address bar enter your system s IP address or your Digimerge DDNS domain followed by 80 for example http 192 16...

Page 193: ...179 Appendix L Remote Viewing using Internet Explorer 5 Click Install when the security warning appears The page will refresh and live viewing will commence Click Install Final Result...

Page 194: ...The USB cable must be connected to the monitor s USB port and the DVR s USB port to enable the touch screen function HDMI Port USB Port Power Port AC power cord VGA cable 16 channel DH230 shown USB c...

Page 195: ...reposition the channels on the display screen This can be very useful when monitoring a live location s 1 Place the main display screen in either a quad display or in a multi split screen configurati...

Page 196: ...re is power at the outlet Connecting the power cable to another outlet Test the outlet with another plugged device such as an electric calculator or phone charger Remote control is not detected by the...

Page 197: ...Try moving the camera to another channel or use another cable The image on the DVR appears but does not have sound Audio cables are loose or have been disconnected Check the AUDIO connections to the...

Page 198: ...connection Ensure that you have created a DDNS account Ensure that you type the URL in full ie http tomsmith digimerge net 80 Ensure there are no spelling errors in the URL Includehttp andtheportnumb...

Page 199: ...om to receive product updates and information North America 1 866 816 5919 Technical support for technical installation issues Mon Fri 8 00 am to 8 00pm EST By Phone Product support is available 24 7...

Page 200: ...receipt from an authorized retailer or distributor showing the original date of purchase defective products will at the sole discretion of Digimerge be repaired or replaced with equal or better produc...

Page 201: ...r the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury To the extent that such restrictions on limitation...

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Page 204: ...oduit Informaci n acerca del producto User Manuals Guides de l utilisateur Gu as del usuario Quick Start Guides Guides de d marrage rapide Gu as de arranque r pido Specification Sheets Fiches signal t...