Limited Warranty
Warranty:
Subject to the exclusions and limitations below, Digimerge warrants to the initial end-user purchaser
that the product will be free from defects in material and workmanship for a period of one year from the date of
purchase. For valid warranty claims made during the warranty period, upon proof of purchase, defective products
will, at the election of Digimerge, be repaired or replaced without charge. Any products repaired or replaced
within the warranty period, shall be warranted by Digimerge to the initial end-user purchaser for 90 days from the
return shipment date, or the remainder of the warranty term, whichever is longer, and if outside of the warranty
period then for 90 days from the return shipment date. Products and parts may be replaced with refurbished
items, and the products and parts replaced become the property of Digimerge. You are responsible for all
shipping costs associated with the return of the defective products for warranty service.
Exclusions and Limitations:
Any of the following will void this warranty:
(i)
installation or use of the product other than strictly in accordance with the instructions contained in
the product’s instruction manual;
(ii)
if the product is subjected to operating conditions (including atmospheric, moisture and humidity
conditions) outside of the acceptable conditions specified in the product's instruction manual;
(iii)
if the product is subjected to misuse or abuse;
(iv)
if the product is subjected to electrical short circuits or transients, accident, fire, flood or Acts of
God;
(v)
adjustment, maintenance or repair of the product other than in accordance with Digimerge
approved procedures; and
(vi)
use of replacement parts other than those specified by Digimerge.
DIGIMERGE MAKES NO CLAIMS OR WARRANTIES OF ANY KIND WHATSOEVER REGARDING THE
PRODUCT’S ABILITY OR EFFECTIVENESS IN PREVENTING OR REDUCING THE RISK OF, OR DAMAGES
RESULTING FROM, LOSS OR THEFT OF PROPERTY OR PERSONAL INJURY.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR USE OR PURPOSE.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS LIMITED WARRANTY IS THE EXCLUSIVE
REMEDY OF THE PURCHASER. DIGIMERGE SHALL IN NO EVENT BE LIABLE FOR ANY SPECIAL,
INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER,
INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY, LOSS OF REVENUE OR PROFITS, FAILURE TO
REALIZE SAVINGS OR OTHER BENEFITS, OR CLAIMS AGAINST THE PURCHASER BY ANY THIRD
PERSON, EVEN IF DIGIMERGE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
No claims or statements regarding the product, whether written or verbal, by salespeople, retailers, dealers or
distributors, that are not contained in this limited warranty or in the owner's manual are authorized by Digimerge
and do not modify or expand this warranty.
Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation
of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for
personal injury. To the extent that such restrictions on limitations apply to the products, the above limitations and
exclusions may be limited in their application. In that case, when the implied warranties are not allowed to be
excluded in their entirety, they will be limited to the duration of the applicable written warranty, and if damages
may not be limited then the above limitations on damages apply, but only to the greatest extent permitted by local
law.
Warranty and Non-Warranty Service:
Contact the dealer that sold you this product, during the warranty period
if applicable, to obtain service. Non-warranty service is subject to Digimerge's then current service terms and
prices. If the dealer fails to respond, cannot be reached or fails to provide you with the required service, you may
obtain service directly from Digimerge by calling our service department at (866) 344-4674. You must provide
Digimerge with the defective product's model number, serial number, date of purchase, sales or invoice number,
proof that you were the original end-user purchaser for warranty work, and a brief description of the problem. You
must obtain a return authorization number from the service department and must mark the number clearly on the
shipping box. You must ship the item prepaid in appropriate packaging to the following address:
Digimerge Technologies Inc.,
Attention: Repair Department,
300 Alden Rd,
Markham, Ontario, Canada,
L3R 4C1
11
