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TellerScan 4120 User Manual Rev 050609  

 

 

 

11

 
 

Check Images are streaking or fading  
  

If you notice either streaking or fading on the images, the scanheads may require 
cleaning. Refer to the section below on cleaning the Scan-Heads. 

 

TellerScan® 4120 Operator Maintenance 

 
Cleaning the TellerScan® 4120 

 

Over time, ink, dirt and dust particles will collect on the scanner rollers and document 
track.  Therefore, it is necessary to clean these areas on a regular basis to assure 
reliable performance. Tips for performing preventative maintenance by the user on the 
TellerScan® 4120 include: 
 

  A Periodic inspection of the entire document track area.  The use of flashlight will 

enhance the visual inspection between the scanheads and throughout the 
document track. You can open the inner scanhead door to look at each 
scanhead. 

  Remove any staples, paper clips, and rubber bands that may have accumulated 

during use. 

  Have a can of compressed air available to blow out the document track on a 

regular basis.  

  Purchase the TellerScan® cleaning cards to have on hand for regular cleaning 

maintenance. Run several scan cycles, flipping the card between cycles, while 
holding the card to ‘scrub’ the first drive or entry rollers.  Once the entry rollers no 
longer deposit dirt onto the card, allow the card to scan through the entire path. 
Run this through several times while flipping the card end to end and top to 
bottom.  

  Use the special cleaning swabs, which come with the TellerScan® cleaning kit, to 

‘scrub’ the four drive rollers under the center cover. 

  Inspect the quality of the captured images on a regular basis.  If the image quality 

drops off, inspect and clean the scanheads following the procedure described on 
pages 12-13. If the quality does not appear to be related to dirt or debris, contact 
your service provider to determine if the scanheads can be recalibrated. 

 

Cleaning the Scanner 

 

 
 
 

 

 

 

     

 

Cleaning your scanner’s Rollers, Magnetic Head and Camera Faceplates

 

In severe environments where ink and dirt build up rapidly, it may be necessary to clean the scanner rollers, 
magnetic read head, scanhead faceplates, and document track more often than every 10,000 to 15,000 
documents. This simple maintenance will dramatically improve the reliability of your scanner over its useful life.  
 

Scanner Cleaning Supplies (to order call 847.446.2285)

 

1.  Compressed Air – (acquired for a local office supply provider) 
2.  Cleaning Kit – Consisting of one box of 25 cleaning cards &  6 Cleaning Swabs – (#130007-03) 

 
 

 

Summary of Contents for TellerScan 4120

Page 1: ...TellerScan 4120 User Manual Rev 050609 1 TellerScan 4120 Branch Office Check Scanner User Manual May 2009 Rev 050609...

Page 2: ...anner 4 TellerScan Installation 5 Installing the Ink Jet Cartridge 6 Installing the USB Driver 7 Getting Started 8 How to Load Checks 9 TellerScan 4120 Troubleshooting 10 TellerScan Operator Maintenan...

Page 3: ...pace 1 5 GB free disk space Windows 2000 XP Professional Vista 32 or 64 bit Windows 2000 XP Professional Vista 32 or 64 bit USB 2 0 port USB 2 0 port Radio Frequency Interference The TellerScan 4120 g...

Page 4: ...rsal Serial Bus USB interface to the PC The TS4120 model has an auto feeder that handles up to 100 items and two exits pockets that hold up 100 80 items in the outer and inner pockets The TS4120 model...

Page 5: ...o open slots by entry pocket 3 Connect the power cord from the external power supply to the power connector on the scanner rear deck See fig 4 4 Place the external power supply in a ventilated area se...

Page 6: ...the cartridge Fig 5 4 Remove the protective tape covering the ink nozzles Be careful not to touch the ink nozzle with your fingers or allow it to come in contact with any clothing 5 Insert the nozzle...

Page 7: ...all as a Tellerscan once acquired by the application 6 The On LED will turn green when the application launches Install the Demo Software Program Download from the Digital Check web site if you did no...

Page 8: ...LED will now turn green 3 Once the TellerScan 4120 is synchronized with the application the document LED is now used to detect the presence of documents in the entry pocket 4 Note Both ends of the USB...

Page 9: ...away from the scanner Fig 8 NOTE Checks must be jogged properly in order to feed correctly The bottom and right leading edges of the check stack must align with one another See Fig 8 3 Slide the items...

Page 10: ...The TellerScan 4120 was designed with a factory adjusted auto feeder if you notice feeding problems check the documents for bent of folded edges and for debris in the scanner document track If feeding...

Page 11: ...les while holding the card to scrub the first drive or entry rollers Once the entry rollers no longer deposit dirt onto the card allow the card to scan through the entire path Run this through several...

Page 12: ...alling into the scanner such as staples and rubber bands The ScanLite program which is available from the Digital Check web site is an excellent utility to run while performing the cleaning procedures...

Page 13: ...r and the double feed rollers are being properly cleaned Tip Getting the rollers to scrub on the cleaning cards is the most important part of the cleaning procedure Rollers with a severe build up of i...

Page 14: ...e front camera Close camera door and reinstall top center cover Note The swabs are typically used to clean off the main drive rollers but can also be used on the Scan Heads if you have a tough buildup...

Page 15: ...The entry drive rollers may be dirty o Something may be lodged in the path 217 Double Document Feed More than one document is detected passed into the exit pocket Check the exit pocket for a double d...

Page 16: ...r The left LED must be on and Red for the application to acquire the unit Check the USB cable connections or try a different cable Try a different USB port Verify that the PC has the proper drivers an...

Page 17: ...the drivers What is a safe distance to keep the power supply from the TS4120 check scanner to prevent electromagnetic interference with the MICR read head in the scanner Keep power supplies and other...

Page 18: ...canner Power On Self Test Automatic self testing when switching on the unit Software Tools API Toolkit 32 bit Options Ink jet printer Rear endorse Uses HP C6602A cartridge Part 130007 03 TellerScan Cl...

Page 19: ...TellerScan 4120 User Manual Rev 050609 19 Notes...

Page 20: ...4120 User Manual Rev 050609 20 Corporate Headquarters Digital Check Corp 466 Central Ave Suite 31 Northfield IL 60093 Tel 847 446 2285 Fax 847 441 5507 Website www digitalcheck com Email support digit...

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