5
3
Troubleshooting
The following table describes errors that may occur when using the USB Data Trans-
fer Cable, and their possible solutions.
Although this USB Data Transfer Cable has been thoroughly tested, occasionally
data transfer may not be possible due to USB-related device incompatibility or your
PC’s system design.
All Company/Manufacturer names used in this installation guide are the registered
trademarks of those companies.
Problem/
Symptom
Solution
USB Data
Transfer Cable
is not
recognized.
Connect the USB Data Transfer cable correctly, or
restart your PC. Also, when connecting a USB hub,
be sure to connect it directly to the USB port.
Unable to use
the USB Data
Transfer Cable
after connect-
ing it to a USB
hub.
The power supplied from the hub may be insuffi-
cient. Check that the hub is self-powered.
Connect the USB Data Transfer Cable directly to the
USB port.
Confirm that the USB Data Transfer Cable conforms
to USB Specification Rev. 1.1 or later.
After installa-
tion, a "?" is
displayed when
confirming the
cable’s status
via the Device
Manager.
The driver has not been installed correctly. Uninstall
the driver and then re-install it.
Notice
Be aware that the Digital Electronics Corporation shall not be held liable for
any real or estimated damages or losses, or third party claims resulting from
the use of this product.
© 2004 Digital Electronics Corporation. All rights reserved.
