6-20
DECcolorwriter 1000
6
Troubleshooting
o o o
Z
Z
o
Z
Hex Code 06 Strobe
error.
The strobe pulse driving the thermal head is too long. Turn
the printer off and then on again and try making another print.
If the error recurs, replace the print engine control board.
Refer to the Chapter 8 topic “Engine control board” on
page 8-39.
o o o
Z
Z Z
Z
Hex Code 07 RAM
error.
Turn the printer off and on again. If the error recurs, replace
the print engine control board. Refer to the Chapter 8 topic
“Engine control board” on page 8-39.
o o
Z
o o
o
Z
Hex Code 08 ROM
error.
Turn the printer off and on again. If the error recurs, replace
the print engine control board. Refer to the Chapter 8 topic
“Engine control board” on page 8-39.
o o
Z
o
Z
o
Z
Hex Code 0A Interface
error.
Turn the printer off and on. Try making another print.
Check the image processor board-to-print engine connection.
Examine all the wiring harnesses for proper connection and
dress.
Press and hold the TEST button for three seconds to start a
test print. If a print is made, the print engine is functional.
The problem is probably with the image processor board.
If the error recurs, run diagnostics on the image processor
board as explained in the topic “Image processor
self-diagnostics” on page 6-30 at the end of this chapter.
o o
Z
Z
o
Z
Z
Hex Code 0D
Thermistor failure.
Ambient temperature sensor thermistor is shorted or open.
Check the wiring harnesses leading to the transfer roll sensor
board. Replace the transfer roll mark sensor board. Refer to
the topic “Calibrating the transfer roll mark sensors (reflective
sensors)” on page 9-10 in Chapter 9, “Checks and
Adjustments.”
o o
Z
Z
Z
o
Z
Hex Code 0E Thermal
Head lift error.
Check for thermal head lift motion; ensure
that
the thermal
head lift motor operates correctly. The topic “Thermal head
motor check” on page 9-5 explains how to test the motor.
Ensure that the thermal head lift sensor operates properly
and is interrupted by the movement of the thermal head. The
topic “Switch and interrupt sensor checks” on page 9-8 tests
these sense switches. The sensor is located behind the left
end of the thermal head.
o o
Z
Z
Z Z
Z
Hex Code 0F Thermal
Head thermistor failure.
Thermistor is shorted or open. Check the wiring harnesses
leading to the thermal head. Replace the thermal head. Refer
to the Chapter 8 topic “Thermal head” on page 8-17.
Table 6-3. Print engine error codes and their meanings (cont'd.)
Code
Meaning
Summary of Contents for DECcolorwriter 1000
Page 11: ...Service Manual xi...
Page 16: ...Service Manual xv...
Page 56: ...2 24 DECcolorwriter 1000 2 Installing the Printer and Drivers...
Page 64: ...3 8 DECcolorwriter 1000 3 Verifying the Printer and Host Connections...
Page 70: ...4 6 DECcolorwriter 1000 4 Key Operator Training...
Page 170: ...8 46 DECcolorwriter 1000 8 FRU Disassembly Assembly...
Page 190: ...9 20 DECcolorwriter 1000 9 Checks and Adjustments...
Page 195: ...Service Manual A 5 Field Replaceable Units List A...
Page 198: ...A 8 DECcolorwriter 1000 A Field Replaceable Units List...
Page 204: ...C 6 DECcolorwriter 1000 C Wiring Diagrams...
Page 208: ...D 4 DECcolorwriter 1000 D Test Pattern Generator...
