6.3 Operator Call FIP
Table 6–3 (Cont.) Operator Call Messages
Number
Message
Description and Action
12 PRINTER OPEN
2
(Cont.)
Troubleshooting:
Do the following to fix a 12 PRINTER
OPEN malfunction:
1.
Carefully inspect the operation of each door. Fix or
replace any components that are damaged.
2.
If the fan blades are not turning or turn slowly, replace
the fan.
3.
Check the following for damage, misconnection, or
misseating:
•
3-pin plug connecting to J701 of the density adjust
board
•
9-pin plug connecting to J213 on the DC control
board
•
9-pin plug connecting to J209 on the DC control
board
•
Cables running between J209 and the front door
•
Door sensor connectors
4.
Swap the following FRUs to isolate malfunction:
a.
EP-L cartridge
b.
Fan
c.
Door sensor
d.
Density adjustment board
e.
DC control board
f.
Front door unit
2
If the two errors occur simultaneously, the 13 PAPER JAM message takes priority over the 12
DOOR OPEN message.
(continued on next page)
6–8 Control Panel Messages FIPs
