6.3 Operator Call FIP
Table 6–3 (Cont.) Operator Call Messages
Number
Message
Description and Action
13 PAPER JAM
2
This message is displayed when paper is jammed in the
printer paper path and the DC control board inhibits printer
operation.
The jam display message clears when you open and close
the front door or fixing door, or when you press
Error Skip
.
At power up or before the printer goes on line, the rollers
turn for a time to eject any stalled paper from the paper
path. If the paper is jammed or the exit or paper feed
sensors are inoperative, the 13 PAPER JAM message is
redisplayed.
The printer may require repair if you cannot clear the
error message and display or if jams occur shortly after the
printer resumes feeding.
Troubleshooting:
To begin troubleshooting a jam, turn to
the jam FIP, Chapter 7.
2
If the two errors occur simultaneously, the 13 PAPER JAM message takes priority over the 12
DOOR OPEN message.
(continued on next page)
Control Panel Messages FIPs 6–9
