7.6 Fixing and Delivery Area Jams
Troubleshooting:
Match the type of jam in the symptom column and perform
the action.
Table 7–2 Fixing and Delivery Jams
Symptom
Action
Paper stops under the pickup
sensor and/or before the
exit sensor or fixing rollers.
Caused by a malfunction of the sensor circuit or
feed rollers. Because the pickup was successful,
the feed roller drive gears and shaft are most
likely working satisfactory. Swap the following
components:
1.
Feed rollers and pickup sensor assembly
2.
PS12 exit sensor
3.
Density adjustment board
4.
DC control board
Paper jams or folds under the
EP-L cartridge shutter.
This type jam occurs when the OPC drum and/or
transfer roller fails to turn. Perform the following
steps:
1.
When the front door is closed, make sure the
release button is completely depressed. The
OPC drum and transfer roller will not turn
unless the release button is fully depressed.
2.
Inspect the release mechanism for bending or
damage. If damaged, fix or replace the drive
assembly.
3.
Swap the drum drive unit.
4.
Swap the EP-L cartridge.
5.
Swap the transfer roller.
Sheet folds up or fails to enter
fixing rollers.
This occurs if the fixing unit rollers fail to turn.
Perform the following steps:
1.
Swap the fixing unit.
2.
Replace the front door assembly.
(continued on next page)
7–10 Paper Jam FIPs
