Chapter 6
Troubleshooting
This chapter helps you to quickly locate most problems that may occur with
the printer. It discusses the following topics:
Topic
Section
Error skip procedure
Section 6.1
Printer status messages
Section 6.2
Operator call messages
Section 6.3
Software error messages
Section 6.4
Service call messages
Section 6.5
Common operating problems
Section 6.6
Paper jams
Section 6.7
Most problems are identified on the message display when they occur. The
corrective action to take is listed in the appropriate table as follows:
Topic
Table
Printer Status Messages
Table 6–2
Operator Call Messages
Table 6–3
Software Error Messages
Table 6–4
Common Operating Problems
Table 6–5
NOTE:
The printer status messages do not require operator intervention.
6.1 Error Skip Procedure
The DEClaser 2100 plus printer alerts you to error conditions by stopping
the printer, placing it off line, and displaying the type of error on the
control panel. Some error conditions cannot be cleared using the error
skip procedure. For example, 12 PRINTER OPEN needs to be corrected
Troubleshooting
6–1
Summary of Contents for DEClaser 2100 plus
Page 19: ...Figure 1 1 Components Front Right Side View MLO 004826 1 2 Operator s Guide...
Page 21: ...Figure 1 2 Components Rear Left Side View MLO 004827 1 4 Operator s Guide...
Page 23: ...Figure 1 3 Components Inside the Printer MLO 004828 1 6 Operator s Guide...
Page 39: ...5 Replace the cover on the cassette Fig 2 14 MLO 004840 Operating Information 2 13...
Page 44: ...2 Fold out the extension tray Fig 2 17 MLO 004836 2 18 Operator s Guide...
Page 48: ...14 Close the rear output tray Fig 2 21 MLO 004834 2 22 Operator s Guide...
Page 65: ...Figure 2 1 Engine Test Print Fig 2 40 MLO 004525 Operating Information 2 39...
Page 68: ...Figure 2 2 Test Print A Fig 2 42 MLO 004851 2 42 Operator s Guide...
Page 72: ...Figure 2 3 Test Print B Fig 2 43 MLO 004852 2 46 Operator s Guide...
Page 75: ...Figure 2 4 Font List Fig 2 44 MLO 004853 Operating Information 2 49...
Page 224: ...Figure C 2 Serial Connections to Modem MLO 004885 Specifications C 5...
Page 225: ...Figure C 3 Serial Connections Without Modem MLO 004887 C 6 Operator s Guide...
