Table 6–5 (Cont.): Common Operating Problems
Problem
Possible Cause
Corrective Action
POOR PRINTING
The cleaning mechanism
in the EP-S cartridge is
not working properly.
Replace the EP-S cartridge
(Section 7.3).
The overall print
quality is poor.
The print medium is not
the recommended type.
See Chapter 5 for print media
specifications.
MISCELLANEOUS
A paper jam occurred.
There is an obstruction
in the paper path.
See Section 6.7 for instructions on
clearing paper jams.
Print lines overlap.
The vertical pitch
setting is incorrect.
Correct the vertical pitch setting
in your application program.
The print is skewed.
The print medium is not
the recommended type.
See Chapter 5 for print media
specifications.
Paper is not loaded
in the cassette
properly.
Reload
paper
in
the
cassette
(Section 2.6.1).
Printed pages have
garbled characters.
Incorrect printer features
were selected.
Check to see that the baud rate
and data bits/parity format
match the host computer settings
(Section 4.5.6).
Envelopes are fogged
lightly with toner.
Print density setting is too
light.
Increase the print density setting
by selecting a lower number on
the print density dial (Section 2.11).
Troubleshooting
6–11
Summary of Contents for DEClaser 2100 plus
Page 19: ...Figure 1 1 Components Front Right Side View MLO 004826 1 2 Operator s Guide...
Page 21: ...Figure 1 2 Components Rear Left Side View MLO 004827 1 4 Operator s Guide...
Page 23: ...Figure 1 3 Components Inside the Printer MLO 004828 1 6 Operator s Guide...
Page 39: ...5 Replace the cover on the cassette Fig 2 14 MLO 004840 Operating Information 2 13...
Page 44: ...2 Fold out the extension tray Fig 2 17 MLO 004836 2 18 Operator s Guide...
Page 48: ...14 Close the rear output tray Fig 2 21 MLO 004834 2 22 Operator s Guide...
Page 65: ...Figure 2 1 Engine Test Print Fig 2 40 MLO 004525 Operating Information 2 39...
Page 68: ...Figure 2 2 Test Print A Fig 2 42 MLO 004851 2 42 Operator s Guide...
Page 72: ...Figure 2 3 Test Print B Fig 2 43 MLO 004852 2 46 Operator s Guide...
Page 75: ...Figure 2 4 Font List Fig 2 44 MLO 004853 Operating Information 2 49...
Page 224: ...Figure C 2 Serial Connections to Modem MLO 004885 Specifications C 5...
Page 225: ...Figure C 3 Serial Connections Without Modem MLO 004887 C 6 Operator s Guide...
