5.23 1400–1407 COMM ERROR PRESS Defaults
5.23 1400–1407 COMM ERROR PRESS Defaults
Description: These error codes are displayed when an error occurred due to a
communication problem with the video control board, the host system, or the
data communication equipment (DCE) that connects the printer to the host
system. Press
Defaults
to continue.
Troubleshooting: It might be necessary to have the system manager
available to assist you in troubleshooting this error message. Print several
copies of the a test pattern before you perform the following steps:
1.
Print a copy of the configuration sheet, as shown in Section 2.6.1.
2.
Verify that the values of the communication parameters of the attached
host system and printer are the same.
3.
Inspect or swap the cable that connects the printer to the host system or
DCE.
4.
Swap the video control board.
5.24 1500 REPLACE CARTRIDGE 1/2
Description: This error code is displayed when a malfunction occurs in an
installed font cartridge. Press
3
to continue.
Troubleshooting: To test the font cartridge, print a status sheet, as shown in
Section 2.6.2. If the cartridge works, a listing of fonts will be printed. Perform
the following steps:
1.
Make sure the font cartridge can be fully installed in the slot.
2.
Remove and inspect the font cartridge. Replace the cartridge if you see any
damage or bent pins.
3.
If the cartridge fails when installed in the opposite slot, inform the
customer that the cartridge is bad.
4.
If the cartridge works when installed in the opposite slot, swap the video
control board.
5–34 Display Error Code FIPs
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