11
Troubleshooting
This section describes the problems which may occur when using the printer and suggests
possible solutions.
You may not need the following since the DIGITAL Matrix Printer LA400plus provides on-line
help on its display.
In most cases, the display shows rolling messages when an error occurs. The first part of the
message identifies the error, the second part suggests a solution.
Installation Problems and Solutions
Symptoms
Possible Cause
Action/Resolution
-
No indicator lit.
Power cable not properly
connected.
Check the connection of the power
cable on both sides.
-
Power switch in I (on) position.
Power cable damaged.
Check the power cable itself.
Printer failure.
Call Service.
-
Printer not printing.
Incorrect setting of the printer.
1. Perform a self-test.
-
Ready
indicator lit.
2. If the self-test is OK, see the
other causes.
If the self-test is not OK,
power the printer off and on
again.
3. Perform another self-test.
4. If the self-test is not OK, call
Service.
Interface cable is not properly
connected.
Check the connection of the interface
cable on both sides.
Selection of the protocol is not
correct.
Check
PROTOCOL
Option in the
Set-Up. See "Setting the
Communication Interface" in
Chapter 6.
Printer communication settings
are not appropriate to host
settings.
Check the
INTERFACE
Option
settings in Set-Up. See "Setting the
Communication Interface" in
Chapter 6.
11-1
Summary of Contents for LA400plus
Page 1: ...User Guide DIGITAL Matrix Printer LA400plus Order Number EK LA45E UG 001 1...
Page 2: ......
Page 37: ...Self Test Printout 31...
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Page 58: ...7 8 9 0 d400 c03 1 2 3 4 5 6 d400 c02 d4003b20 Getting to Know Your Printer 2 2...
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Page 276: ...Code MJK Code Page 869 Abicomp Brazilian ASCII Mazowian Bulgarian Character Sets G 9...
Page 277: ...Code Page 437 New Hebrew ISO 8859 7 ISO Latin 1T D Hebrew Character Sets G 10...
Page 278: ...IBM Character Set Tables IBM Character Set 1 IBM Character Set 2 Character Sets G 11...
Page 279: ...EPSON Character Set Tables USA France Germany United Kingdom Character Sets G 12...
Page 280: ...Denmark 1 Denmark 2 Sweden Italy Character Sets G 13...
Page 281: ...Japan Spain 1 Spain 2 Norway Character Sets G 14...
Page 282: ...Latin America Korea Turkey Legal Character Sets G 15...
Page 283: ...Old Hebrew Character Sets G 16...
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Page 294: ...W Word length 6 20 Workload B 2 WRAP vs TRUNCATE Option 7 18...
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Page 299: ...Printed in The Netherlands 1...