Printing Problems and Solutions
Symptoms
Possible Cause
Action/Resolution
-
Printer not printing.
Ribbon cartridge is not installed.
Install the ribbon cartridge. See
Step 4 in the Setting Up Your
Printer section
-
Print head carriage moves.
Ribbon is not properly installed.
Reinstall or readjust the ribbon
cartridge properly. See Step 4 in
the Setting Up Your Printer section.
Print head is not close enough to
the paper.
Check the
PRINT GAP
Option
setting in Set-Up. See "Setting the
Printing Modes" in Chapter 7.
If the
PRINT GAP
Option is set to
Auto. adjust., check the
AUTO.
GAP OFFSET
Option setting in
Set-Up. See "Setting the Printing
Modes" in Chapter 7.
Poor print quality.
Paper type is not correct.
Use paper conforming to the paper
specifications. See "Paper
Specifications" in Appendix B.
Ribbon cartridge type is not
correct.
Use a Digital ribbon cartridge. See
"Supplies and Options Order
Numbers" in Appendix A.
Ribbon is not properly installed.
Reinstall or readjust the ribbon
cartridge properly. See Step 4 in
the Setting Up Your Printer section.
Ribbon is worn or defective.
Replace the ribbon cartridge. See
"Replacing the Ribbon Cartridge"
in Chapter 10.
Ribbon is jammed.
Turn the ribbon feed knob to
release the ribbon. If the ribbon
feed is stuck, replace the ribbon
cartridge. See "Replacing the
Ribbon Cartridge" in Chapter 10.
Print head is not properly set
(print head is too close or too far).
Check the
PRINT GAP
Option
setting in Set-Up. See "Setting the
Printing Modes" in Chapter 7.
If the
PRINT GAP
Option is set to
Auto. adjust., check the
AUTO.
GAP OFFSET
Option setting in
Set-Up. See "Setting the Printing
Modes" in Chapter 7.
Print head may be worn.
1. Perform a self-test.
2. If the self-test is OK, see the
other causes.
If the self-test is not OK, call
Service.
Troubleshooting
11-2
Summary of Contents for LA400plus
Page 1: ...User Guide DIGITAL Matrix Printer LA400plus Order Number EK LA45E UG 001 1...
Page 2: ......
Page 37: ...Self Test Printout 31...
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Page 58: ...7 8 9 0 d400 c03 1 2 3 4 5 6 d400 c02 d4003b20 Getting to Know Your Printer 2 2...
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Page 276: ...Code MJK Code Page 869 Abicomp Brazilian ASCII Mazowian Bulgarian Character Sets G 9...
Page 277: ...Code Page 437 New Hebrew ISO 8859 7 ISO Latin 1T D Hebrew Character Sets G 10...
Page 278: ...IBM Character Set Tables IBM Character Set 1 IBM Character Set 2 Character Sets G 11...
Page 279: ...EPSON Character Set Tables USA France Germany United Kingdom Character Sets G 12...
Page 280: ...Denmark 1 Denmark 2 Sweden Italy Character Sets G 13...
Page 281: ...Japan Spain 1 Spain 2 Norway Character Sets G 14...
Page 282: ...Latin America Korea Turkey Legal Character Sets G 15...
Page 283: ...Old Hebrew Character Sets G 16...
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Page 294: ...W Word length 6 20 Workload B 2 WRAP vs TRUNCATE Option 7 18...
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Page 299: ...Printed in The Netherlands 1...