21
1st Edition, April 1993
Solving Print Quality Problems
NOTE: Locate your printer problem in the table below and do the Corrective Action.
If more than one corrective action task is listed, test the printer after each task. If the problem persists,
contact your authorized service representative.
Problem
Corrective Action
Poor print quality:
dark print
light print
light print on half the page
missing dots or characters
smeared print
wavy vertical lines
1.
Reset the forms thickness adjustment lever. (Print quality can be
affected if it is too loose or too tight.)
2.
Rethread ribbon (see page 13).
3.
Clean printer (see page 15).
4.
Replace ribbon (page 13) with an approved ribbon (see Ribbon
Specifications, page 27).
Torn or damaged forms
1.
Reset forms thickness adjustment lever for thicker paper.
2.
Check paper slot for foreign material.
Loss of forms position
1.
Reset forms thickness adjustment lever for thicker paper.
